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November 2023 by Kathy Messer
Dropped off our rental truck here - super fast & friendly service!
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August 2023 by Jennifer L.
The worst service ever from a really bitchy worker. We had requested to return our uhaul in the town we were moving to and she basically told us we had to return it to woodland. So basically we have to make a extra trip for no reason except the GM is a total bitch . Moving is stressful enough without anything extra . I would give this place zero stars if that was a option . The GM basically talked in circles to justify why we still would have to return it here even though we requested to return in the town we moved to . The absolute WORST service ever ! I recommend you find another uhaul place if they move you're rental to this location
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August 2023 by Nathan
They need more utility dollies to rent out; as the reservation I had placed a month prior didn't have one available at the time of pickup. After spending a few hours calling around trying to find one; I finally went back to buy one (as anyone could imagine this put me behind schedule. The phone system had an error later on that day when I needed to pick up my car dolly and was instantly hanging up; when I called to mention I was a few hours behind schedule to pick it up (I had the dolly reserved along with the 20ft Uhaul I had already picked up earlier that morning). Somehow an employee was able to pull my reservation from my order and gave it to another customer. When they should have known that I needed it to go along with the $2k I already spent on a truck that I was loading. When I finally reached someone over the phone that evening an employee had told me someone else rented my reserved car dolly and they didn't have any for three days. The manager luckily called me that night 30minutes after the store closed telling me someone returned one of the two car dolly's early. She said I could pick it up in the morning. I asked if I could still pick it up that night and she stayed an hour after closing to help me hitch the automobile trailer. I was still a day late leaving due to the fiascoes but the manager gave me extra time on my return. 2/3's on my way to the destination, I recieved a flat tire on the Uhaul (they gave me another day to unload). I safely pulled over to the side and Uhaul had a tow company fix it within a few hours. I was then told I had to return the truck at a different location (1hr away), they again gave me another day to unload. After 5days of unloading, I went to return the Uhaul and the battery was dead (despite having lights off and not using the dome light inside the back at all). I jumped it myself not wanting to wait for a towtruck to jump it and had an extra 30min added to my drop-off time. Despite the very long list of issues for a mere 1k mile trip... they were all solved. I would like to thank the manager at this particular location for turning a nightmare into a slight inconvenience.
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August 2023 by Erick Balcaceres
The lady with the red hair I believe she is the manager super rude! Not willing to help in any way to cut the lock from my storage! I even brought up the fact that we have a Uhaul dealer down in Southern California that made her even more rude and upset towards me! I would try to avoid this place plenty of other friendly dealers in the area!
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January 2023 by Honey Ghuman
For trucker unloading very fast Everday 9.00 am to 5.00 pm
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January 2023 by Tina
My sister in law Rented a motorcycle trailer and the young man working there was so nice and helpful, he hooked everything up made sure everything was working. This was the first time I had pulled anything with this truck.?thank goodness everything was working.
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October 2022 by Leo Madayag
When it comes to customer service and going the extra mile for them, "KUDOS" go out to Cindy and Elizabeth.My wife made the reservation to rent a trailer under her name and when I used my debit card, the system had a glitch or a communication error to connect with my bank. I became worried because time was of the essence to get the trailer, pack it, and drive 800 miles later in the evening for our trip.I asked Cindy & Elizabeth what were my options to remedy the situation. Cindy suggested using my wife's credit card pending a call to her to make sure all the contact info and credentials were approved. THAT MADE OUR DAY!!!!It's awesome to know that businesses can bend the rules a little to make sure people don't have to stress out with the small things in life.
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October 2022 by Gonzoe Lopez
I had a great experience at Uhaul located in Woodland,CA Mike and Marco went beyond measures to make sure I was taken care of with the tow dolly I rented from them. they even installed the adapter so I can safely drive it on the road.Thanks alot Mike and Marco.
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October 2022 by Veronica Hanoum
Great prices, very clean, good customer service
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July 2022 by A. W.
Great staff! Very friendly and helpful!
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July 2022 by Lupita Escobedo
Great rental experience except for lockut service request. Took 2 reports and 4plus hours for help to arrive.
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June 2022 by Gameing Ape
Today , I rent U - haul in the morning and I drive 21 miles and I put 1 and half gallon gas and drove around 3 p.m but the employees told me that the gas is not sufficient and I show him receipt of gas as well as I drive 21 miles only .and they charge 26 dollar extra for gas . I am little bit busy to pick up my kids around 3 p.m and I told employee can they give me call back on my number by the management team . They didn’t call me back .Bad service !! Try to rob you for gas money .Never go these place any more . I am just informing to other customer that they can robed any time that gas is not sufficient and try to pay extra money for you that you does not suppose to pay ..Be aware of U haul moving company in 1600 tide crt woodland , ca.Thank you
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April 2022 by Marcia B.
Looks like I am joining the rest with a bad review. I reserved a truck a week before our move this truck was a 26 ft truck. Showed up to rent the truck only to find out AFTER I signed the paperwork that the gas had been siphoned out of the tank and none of the workers knew then. You would of thought that if I seen the 5 gallon bucket under the truck they would too ... well now here I am no truck. The lady there looked up another truck and I was sent 35 miles away to get a different one only to learn that , that truck had an issue as well.
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April 2022 by Parry S
This is by far the best experience I've had with U-Haul. They took care of all of my needs in an expedient amount of time! Also they were very friendly and accommodating!
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April 2022 by Yoko Sakamoto
If you’re looking to spend good money on good equipment for moving essentials this is the place to go other than that if you don’t have the funds I would not suggest going here they are a little highly priced and not too affordable!