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September 2024 by Jennifer Short
Susan was absolutely amazing - we are so grateful for her expertise, accessibility, and kindness through what could have been a stressful process.
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September 2024 by karen williams
Susan was amazing to work with. She has great follow through and answered every single question I had throughout the process. She never made me feel rushed throughout the entire process. Her steady calm demeanor and professionalism made this one of the best experiences I have had, working with a lender. I would highly recommend Susan Spann without any hesitation.
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June 2024 by Rashid R. Owlia
I would say it was one of the highest rate loans I could get for buying my house. I lost some of the credits I received from the realtor because lender didn't want to use that toward any other buy down interest etc. She did not follow my direction during the loan. She ignored my calls at the closing date when I needed to talk to her. Not very happy with the loan I got with Susan. She was fast in processing the paper works for the loan. I would not recommend her.
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June 2024 by Umeko Kuramochi
Susan supported us patiently, thoughtfully and efficiently every time when we needed her help.
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May 2024 by Ryan Beechinor
Susan Spann - Exceptional Loan Officer
I had the pleasure of working with Susan Spann recently to secure a loan for our new home, and I couldn't be more impressed with her professionalism and dedication throughout the entire process.
Susan's promptness in responding to our inquiries and keeping us updated at every stage of the loan application was truly remarkable. She made sure that we never felt left in the dark or uncertain about the progress of our loan approval, which greatly eased our anxieties during this important time.
Her diligence in gathering all the necessary documents and ensuring that everything was in order was evident from the beginning. Susan meticulously reviewed each detail, leaving no stone unturned to ensure a smooth and efficient loan approval process.
What sets Susan apart is her ability to explain complex financial concepts in plain language. She took the time to walk us through the terms of the loan, patiently answering all our questions until we were fully confident in our understanding. This level of personalized attention made us feel valued as clients and gave us peace of mind knowing that we were making informed decisions.
Overall, I highly recommend Susan Spann to anyone in need of a loan officer who combines professionalism, promptness, diligence, and a willingness to communicate clearly. She truly made a difference in our home buying journey, and we are grateful for her expertise and support.
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May 2024 by Elizabeth Bingham
Extremely responsive, patient, and detail oriented. Susan came very highly recommended by our realtor. She was a pleasure to work with and an expert in her field!
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May 2024 by Yoyobello
Susan and her team are amazing. Susan is very responsive and helpful. She helped with every question we had. Her team was able to close the loan very quickly and smoothly. I definitely recommend her and her team.
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April 2024 by 12
Thank you so much for soon approval she is very kind
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February 2024 by roseanne kim
Susan and Prime lending have been so helpful and easy to work with. 10/10 would highly recommend
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September 2023 by Danica
We highly recommend using PrimeLending! Excellent customer service, fast responses, and dependable. 5 stars
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September 2023 by JOSE J. GUDINO
the Bess nice very professional thank you for all you help
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September 2023 by Billy Ruiz
Great experience.
Really helpful and supporting team.
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August 2023 by Shaun Keister
Susan was simply a delight to work with. Responsive. Quick. Helpful all the way and in all aspects of the process.
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July 2023 by Julie Helmus
We just closed on a new Davis house with Susan's expert help! Securing a loan and purchasing a home can be a long and stressful process. Susan was accessible, responsive and an excellent communicator from start to finish. We are so grateful for her professionalism and attention to detail. If you're aiming to purchase in Yolo County, look no further!
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May 2023 by Maria W.
Susan was an incredible person to work with through our lending process. As first time homebuyers we had a lot of questions- and she answered every single one without hesitation. She also went above and beyond and called the sellers realtor and helped us land our dream home! We couldn't be more grateful.