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September 2023 by Jason H.
I've been coming here for years rich is the best and the staff that answer the phones.Front desk personnel are the best.Ive had major repairs on vehicles done here and minor repairs,oil changes etc. never had a problem.I would recommend.
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September 2023 by Andrew Dumars
They have done amazing quick work on my cars haven't had any issues since 10 out of 10 I recommend
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August 2023 by HIGHSnBURN Brbd
They have done amazing quick work on my cars haven't had any issues since 10 out of 10 I recommend
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August 2023 by Jessica V.
Although I had really high hopes for this place, considering I know someone that worked here who regarded highly of the service and craftsmanship at Master Tech; I am saddened and disappointed in not being able to give this locally owned business 5 stars or a recommendation.Here are my reasons:-Despite calling early in the week (Tuesday) and leaving two voicemails, my call was not returned until the end of the business day on Friday by one of the owners, Richard-I was provided an estimate on how long they would have my vehicle, which was surpassed without so much as a heads up. I ended up calling at the end of the day to find out my car was not finished. -With the relaxed nature that the business carries itself by, I would have never imagined that they are charging customer's dealership prices in spite of being far from it. I can't exactly say I would recommend but I guess they will get you out of a bind and take advantage of you in the meantime.
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July 2023 by Michael L.
Been here a few times over the years. I myself have never had any issues and my car always received the maintenance it needed. I recently brought in my car because it was throwing 16 OBD codes and it needed an oil change anyway. Every time I tried clearing the Well for some reason when they cleared the codes the codes stayed gone, they performed the oil change and then only charged for the oil change. They could have charged me for diagnostic and clearing the codes but they didn't and I appreciate that, reassures me that their not just trying to get every nickel and dime out of you that they can and that builds trust.
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July 2023 by Devin T.
This place is a scam. I now take my cars to a professional mechanic who tells the truth. I took my ford F150 here to get my spark plugs changed, they came back and told me that 3 spark plugs were seized to the engine and was told I would be spending 2k to get my engine removed and taken apart to properly and safely remove them. They changed the remaining 5 and but not the 3 that we're stuck. 2 months later my truck starts miss firing and runs rough. I took my truck else where and they told me that all 8 spark plugs were very loose and that is what was causing the miss fire. He explained that who ever worked on it last must have not tightened all 8. I asked if any of them looked seized and he said not at all. Later I took my van to master tech ended up spending 2k on things that didn't need replacement. I just went in for a oil change and all break pads replaced. They took a week to work on my van but once I got it back the breaks are starting to make a grinding sound. I am absolutely disappointed in this place and am not returning.
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June 2023 by gabe macharro
best mechanic shop in town! fast service and will work with your insurance company! they handled replacing my moms fuel tank that was punctured. dropped off on a Friday afternoon before closing they got the parts ordered rite away and it was done Monday! Richard and his team will make sure your vehicle is in good hands! thanks to Larissa and Esme as well!
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May 2023 by Paul frederich
Had my car towed to Mater-Tech (not starting) The towing company suggested them from his past experience and I am so grateful for that. GREAT company and super polite staff.They were very honest and fast. I will use them in the future for sure.Service: Electrical repair
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April 2023 by ARIEL WEBB
Richard and his crew are very friendly and are there to help. Love this shop!
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March 2023 by Ron and Pat Rudolph
Great prices. Replaced leaking valve cover gaskets and new spark plugs. Replaced timing belt with water pump kit. Our experience has been Master Tech is a honest local business.Services: Engine repair
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January 2023 by Chris Equinoa
UPDATE:After posting this review I was contacted by Richard, one of the owners of Master-Tech, who very politely apologized for the experience and explained an issue with the phone/messaging system as to why I never received a call back. After talking with him on the phone, we came to a satisfactory agreement that I would give MT another chance with the hope that I would have a better experience. When that time comes, I will update my review accordingly but until then, I appreciate Richard's phone call and the courtesy he extended me.I went in for an oil change a few days before Thanksgiving of this year because not only did they have one opening that morning, but they were also reasonably priced. I went in and right away, the woman at the counter wasn't very friendly and hearing one of the technicians complain to her about doing oil changes in front of customers was a bit concerning but my main concern was my oil change. About 30 minutes later, they called me to let me know my car was ready and I left. As I was driving home, I heard this loud scraping metal sound coming from my car. Knowing this wasn't there before the oil change, I drove it back to Master-Tech only to find that they had closed early and wouldn't be open again until a few days after Thanksgiving. I tried calling numerous times in hopes of reaching one of the technicians so that they could check my car to see what that loud noise was. Nobody was there, so I left a message asking them to please give me a call so that they could look at my car and help diagnose the problem since it was only present after I received the oil change. With that, I drove it to US Oil Changers & Repairs on Lincoln Avenue to see if they could find the source of the noise. They had asked if Master-Tech overfilled the oil since someone earlier came to them with that issue that MT had caused. The team there wasted no time at all in getting underneath the car to check it out and found that my oil pan cover was not properly attached after the oil change and was left hanging which explains the metal scraping since it was dragging on the ground. US Oil would not accept payment for helping me get this issue fixed and just requested that I come to them for my future oil changes on my vehicles to which I happily said yes to. It has been over a month since I left that voicemail message with Master-Tech and they still haven't called me back to check on the issue or offer an apology. There have been no issues with my car, so I assume the actual oil change went fine but as far as customer service and making sure that the work is properly wrapped up, Master-Tech failed. I thought I had found a low-priced shop to get my oil changes done but when it comes to this place, you definitely get what you pay for and I won't be back.
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January 2023 by David L.
This company does not do a good job. There mechanics are reckless. My car was dented and scratched when I picked it up. They forgot to put a fuse back in and I had to take the car back to them to correct it. The door handle was repaired but broke again a month later. One screw was stripped on the molding. I was sitting in the car getting ready to leave when one of the mechanics was moving another car and hit my bumper. There was no damage but still this should not happen.
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January 2023 by Jesus E.
We have had horrible experiences with this shop. They overcharge you on the labor side. In addition, they did not complete the job 100% when it got challenging to remove a part for exchanging the part. Please get a 2nd or 3rd opinion and do your research, or else you will be paying double or more for the job. I am disappointed and regret doing business with them.
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December 2022 by Chris E.
UPDATE:After posting this review I was contacted by Richard, one of the owners of Master-Tech, who very politely apologized for the experience and explained an issue with the phone/messaging system as to why I never received a call back. After talking with him on the phone, we came to a satisfactory agreement that I would give MT another chance with the hope that I would have a better experience. When that time comes, I will update my review accordingly but until then, I appreciate Richard's phone call and the courtesy he extended me.I went in for an oil change a few days before Thanksgiving of this year because not only did they have one opening that morning, but they were also reasonably priced. I went in and right away, the woman at the counter wasn't very friendly and hearing one of the technicians complain to her about doing oil changes in front of customers was a bit concerning but my main concern was my oil change. About 30 minutes later, they called me to let me know my car was ready and I left. As I was driving home, I heard this loud scraping metal sound coming from my car. Knowing this wasn't there before the oil change, I drove it back to Master-Tech only to find that they had closed early and wouldn't be open again until a few days after Thanksgiving. I tried calling numerous times in hopes of reaching one of the technicians so that they could check my car to see what that loud noise was. Nobody was there, so I left a message asking them to please give me a call so that they could look at my car and help diagnose the problem since it was only present after I received the oil change. With that, I drove it to US Oil Changers & Repairs on Lincoln Avenue to see if they could find the source of the noise. They had asked if Master-Tech overfilled the oil since someone earlier came to them with that issue that MT had caused. The team there wasted no time at all in getting underneath the car to check it out and found that my oil pan cover was not properly attached after the oil change and was left hanging which explains the metal scraping since it was dragging on the ground. US Oil would not accept payment for helping me get this issue fixed and just requested that I come to them for my future oil changes on my vehicles, to which I happily said yes to. It has been over a month since I left that voicemail message with Master-Tech and they still haven't called me back to check on the issue or offer an apology. There have been no issues with my car, so I assume the actual oil change went fine but as far as customer service and making sure that the work is properly wrapped up, Master-Tech failed. I thought I had found a low-priced shop to get my oil changes done but when it comes to this place, you definitely get what you pay for and I won't be back.
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December 2022 by Mike Payne
Great service and explained everything clearly up front. Did what they said. How rare is that!?
