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February 2024 by Laura V.
I went to the Victoria's Secret at the Westminster Mall. I was pleasantly surprised to have excellent service. I was helped by a lady named Sherri and she was extremely nice and tentative to make sure the bra I purchased fit correctly. Although the Westminster Mall now looks like a ghost town. I would return to this Victoria's Secret, because the customer service was so good.
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January 2024 by Kimberly Higgins
This store is no longer in this mall…
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January 2024 by Joann V.
Not a big fan of the Westminster Mall nowadays... but my in store experience was . I bought a bra from the Orange location and washed one bra on gentle and it piled up... I called and spoke with Des aka Destiny the manager. She invited me in and handle my exchange on a bad bra. Very ez smooth transaction with the store manager. 5 stars
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January 2024 by Joyce F.
i needed some essentials so i stopped here. this mall is one of the saddest around. i was able to find what i needed. no staff in sight to greet or help me. will probably be back.
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December 2023 by Briana Morales
beware of the pit smelling spray! I was shopping at victorias secret looking for a nice christmas gift and i was smelling the bottle trying to see what to get my sister and one of the bottles straight smelled like someone rubbed their armpits on the bottles the smell was so viscous it burned my nose it smelled so horrible i shed a tear dont go smelling those stinky perfumes !
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December 2023 by Briana M.
beware of the ARMPIT smelling spray! I was shopping at victorias secret looking for a nice christmas gift and i was smelling the bottle trying to see what to get my sister and one of the bottles straight smelled like someone rubbed their armpits on the bottles the smell was so viscous it burned my nose it smelled so horrible i shed a tear dont go smelling those stinky perfumes ! ABSOLUTELY DISGUSTING
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September 2023 by Leslie Ahlstrom
This Is the best place to shop better than Costa Mesa thank you so much Ari
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August 2023 by Brittany B.
Took my mom to get some basics the other day...she had never been to a VS store before. Manager that was there took great care of her. Was very patient and made a potentially overwhelming experience very smooth and mom is happy with her purchases. Already wants to go back when the coupon she was given is valid in September.
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May 2023 by Reggae J.
No pink open. Terrible customer service. Pushy annoying sales ppl and bras that look like they're made for 60 year old women since they refuse to carry pink
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February 2023 by Hiral S.
Terrible experience - their manager was rude and did not acknowledge my questions. She also taunted me for trying to use a coupon. Not likely to shop at Victoria's Secret again.
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February 2023 by Sonia S.
Terrible experience - their manager was rude and did not acknowledge my questions. She also taunted me for trying to use a coupon. Not likely to shop at Victoria's Secret again.
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February 2023 by Sherry T.
This location is OPENYelp is incorrect. Only the Pink store closed.12-6 Sun11-7 M-Th11-8 Fri/Sat
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February 2023 by Taylor H.
Bras, panties, and some yoga pants are okay. But the sweat pants and shirts in my opinion are terrible. I've washed them and can't even wear them for anything but pj because the material is all messed up after the wash. Material form lint looks like I found my stuff at second hand store but it's brand new. STAY AWAY FROM THEIR SWEAT OUTFITS. They are terrible and poor quality. Underwear are great though and bras. But we can't expect any more from a company thats not known for anything other than that.
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December 2022 by Darien D.
I think this Victoria’s Secret location may be the saddest I’ve ever been to. No doubt it’s because the Westminster mall seems to be a dying place. There’s not many people walking around every time I go. This VS store is so dead that they don’t even have the regular cashier area open, there’s a few small kiosks located around the store.Nonetheless, I did receive great service the two times I’ve visited! First time was to do a pickup order I had placed online. The lady helping me was very friendly and even showed me their new bombshell perfumes while I waited for them to grab my order. Second time I had to go back for a different size. The girl that helped me the second time was great!I’ll definitely be going back during their semi annual sale. Hoping that since not many customers frequent their location that I can grab some good stuff!!
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December 2022 by Lupita J.
D was very helpful with my return today there was a solution where it wasn't accepting the return she found a solution and she's such a nice person who always greets me when I walk in all the time and the girl who was there with her was very helpful too I never make reviews but they both are good employees.
