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August 2022 by Randi Bell
I'll start with this: Hire Eileen Gould Design and Construction for all your remodeling projects.Years ago I saw Eileen win 2 episodes of the now long gone "Designer's Challenge" on HGTV and noted her contact information. She was local and most importantly a designer AND a contractor. I was pretty sure that would make the remodeling process pretty seamless. I was right. I, like everyone else, have heard the horror stories about contractors. No horror here! Just a professional and reliable experience. Friendly to boot!I told Eileen upfront, prior to hiring her, that I'm both very picky and want to be involved in the design. She pleasantly accepted all my feedback, changes, and sometimes issues. Eileen and her project manager, Kathy, were on top of things during my recent bathroom remodel. She and Kathy answered all of my many questions and were patient when I expressed some frustration.I will say that what made me the happiest was the communication as to when the sub-contractors would be arriving AND that either Eileen or Kathy would be there at the same time to ensure everything was on track.I was picky: pointing out some issues that were addressed immediately. Now that's good customer service. Krisie from Eileen's office was a delight to deal with and very professional.I'm so enjoying my newly remodeled bathroom and have been told it looks like a high end hotel bathroom and that it does! Thank you Eileen, Kathy, Krisie, and all the sub-contractors!Services: Tile work replacement
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August 2022 by Randi B.
I'll start with this: Hire Eileen Gould Design and Construction for all your remodeling projects. Years ago I saw Eileen win 2 episodes of the now long gone "Designer's Challenge" on HGTV and noted her contact information. She was local and most importantly a designer AND a contractor. I was pretty sure that would make the remodeling process pretty seamless. I was right. I, like everyone else, have heard the horror stories about contractors. No horror here! Just a professional and reliable experience. Friendly to boot!I told Eileen upfront, prior to hiring her, that I'm both very picky and want to be involved in the design. She pleasantly accepted all my feedback, changes, and sometimes issues. Eileen and her project manager, Kathy, were on top of things during my recent bathroom remodel. She and Kathy answered all of my many questions and were patient when I expressed some frustration.I will say that what made me the happiest was the communication as to when the sub-contractors would be arriving AND that either Eileen or Kathy would be there at the same time to ensure everything was on track. I was picky: pointing out some issues that were addressed immediately. Now that's good customer service. Krisie from Eileen's office was a delight to deal with and very professional.I'm so enjoying my newly remodeled bathroom and have been told it looks like a high end hotel bathroom and that it does! Thank you Eileen, Kathy, Krisie, and all the sub-contractors!
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July 2022 by Steinberg L.
Eileen is a one stop shop. From design to construction she and her team are hands on and see the project through. Eileen designed, planned and constructed my unique home office making it truly a pleasant work area as well as a work of art. I highly recommend Eileen and her company.
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October 2020 by linda nicholas
Eileen and her crew are the Best! Couldn't love my new kitchen, bathrooms and barn more. Her workers are trustworthy, neat and love animals. She worked with my budget and helped with several choicesI will definitely use her againService: Refurbishment
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March 2020 by Heather G.
We recently moved into our first home in Westlake Village and Eileen Gould was both our contractor and interior decorator. She truly made our vision come to life. There are not enough words to convey how much we love the work that she did! It is literally a dream come true. As someone that has never remodeled a home, she made an otherwise daunting experience extremely seamless and actually really fun! She was incredibly responsive, meticulous, and had an EXTREMELY organized office manager, Krisie, handle the expenses in a clear and efficient manner. Kathie, her project manager, was also very helpful and knowledgeable about design, spacing, etc... They were always on-sight overseeing construction and following up with the subcontractors to make sure everything ran smoothly. Eileen found so many pieces that complimented the look that we wanted to achieve and gave recommendations around colors, lighting, tiles...things that I wouldn't have been able to put together otherwise. We closed end of August and had a complete home renovation completed by December 22nd. The quality of the work coupled with the speed at which she was able to complete the project was extraordinary. I would highly recommend her and her team to anyone. Please feel free to contact me with any questions.
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October 2019 by Sam Damelio
This is my first review but felt inclined to do so after meeting with Eileen and discovering after the fact that she is highly unethical. Not only does she charge a high fee for her services but she also demands and receives “kickbacks” from all of her subcontractors that she works with. I spoke with a colleague of mine who has worked with Eileen and she was aware that she does this as well and told me she will never work with her again. I’m not sure if it’s illegal but it certainly seems unethical! I understand people need to make a living, but she is certainly doing a disservice to her clients that aren’t aware that she does this! I would rather work with a contractor who is more ethical and transparent. Hopefully this helps other people reading this before they sign up with her.
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September 2019 by Pearl Chesser
It is an absolute pleasure working with Eileen Gould. She has remodeled my guest house kitchen, three bathrooms, and rebuilt my main kitchen…which I just love, love! Eileen has a fabulous sense of design and decoration, and has guided us throughout the process, with her keen knowledge of construction. Her subs all provide a fantastic work product, directed by Eileen, who always delivers what is promised, in a timely fashion. The best!
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July 2019 by Barry Elman
I recently had Eileen and her team completely remodel my kitchen from top to bottom and wall to wall. First off, Eileen is a pleasure to work with and has design taste that is impeccable. The tradespeople that she works with are true crafts people with amazing quality and impeccable work ethics. While some folks have construction nightmares, my experience with Eileen was just amazing. True professionalism doesn't begin to describe how amazing she is. We now have the kitchen of our dreams and couldn't be more happy.
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July 2019 by Donna F.
Eileen Gould and her team are truly beyond amazing!! Eileen’s personal unique ability includes being an interior designer as well as a licensed contractor. She recently remodeled my home in Westlake Village and her great taste, hard work ethic and absolute wonderful ideas translated into an amazing home that exceeded my expectations. She and her team spoils their clients by taking care of every detail, keeps up with constant communication, provides top notch tradesmen and are so organized that everything got completed very quickly. She is a truly incredible person, extremely trustworthy and I am so blessed for all that she and her team did.
