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April 2024 by Jordan Johnson
I just got off the phone with the rudest tax pro named Yolonda that found it appropriate to call me at 10 pm on a Thursday night to be not listen to a word I said and be disrespectful. If you decide to bring your work home with you DO NOT CALL clients at 10pm on a week night just to be rude and not listen. I’m so annoyed why go somewhere for help if they are just going to be condescending and rude. I will be call a manger in the morning! This is ridiculous!
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March 2024 by Andy Lau
I would definitely come back next year.
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March 2024 by CooperT
Yolanda is the best! so easy to work with & she reminds me of things I may have missed when preparing.also, makes notes for next year taxes so we don't forget!Very easy & stress free!
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March 2024 by Lucy Lee
Great customer service, love Yolanda ability to provide the best tax returns! Would highly recommend to anyone who is trying to get their taxes done correctly!
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February 2024 by mirian garcia
Easy and simple to do my taxes, and workers are friendly.
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February 2024 by Susie Lavarias
Satisfied
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February 2024 by jose vargas
Good people and service
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October 2023 by Lisa S.
My tax preparer, Tatyana out of the West Sac office, was rude, unprofessional, and incompetent. She interrupted me numerous times and wouldn't listen to me. She refused to add a Schedule K-1 form that my former retired accountant gave me to file with my return. She said he made a mistake because "he is old man." Turns out, as I suspected, she (the H & R Block preparer) is the one who made the error which is turning into a huge hassle and waste of time. I'm so disappointed, especially considering I spent almost $350 to have her prepare my return.
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August 2023 by Guillermo Medina
See you next year!
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August 2023 by My Shit
They overcharged they promised me a $25 discount I didn't get it so then they said if I come back next year which I'm not I got none of my return back just they asked me for review and I gave it
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August 2023 by Sandra Craig
Tax preparer
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June 2023 by Scott Vogel
Tax prep fee ended up being $500 after I'd been quoted $275 up front (and I'd provided all details and documents up front).
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June 2023 by N P
H&R block, Mike Gorman did a great job, I need your help with not only in my personal but my corporate taxes and he was able to solve my problems, I've difficult taxes to solve and it was no problem
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May 2023 by Niam Phan
H&R block, Mike Gorman did a great job, I need your help with not only in my personal but my corporate taxes and he was able to solve my problems, I've difficult taxes to solve and it was no problem
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April 2023 by America Lopez
The only reason that I am giving 3 stars and not lower is because the tax preparer who helped me turned out to be sweet and helpful. The original lady who I was scheduled to see canceled our appointment while I was in the waiting room. Not only that, she told the front desk clerk right in front of me. Even when the desk clerk told her I was here, she did not come to me herself. Very unprofessional.
