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March 2024 by Wayne L.
If you rent from this location, ask for KAYLA! She took care of me, and she has excellent customer service. I originally made my reservation over the phone with the enterprise call center for that area and they said they had a small car that was cheap that fitted my needs. Once I got there I was told they didn't have any small cars only a mini van which was more than I wanted to spend. Kayla offered me a good deal on the van and also waived my "different location drop off" fee for the inconvenience. Kayla was very friendly and great at her job. I highly recommend you book with her.
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January 2024 by Tabitha Sparks
Great location, friendly knowledgeable staff, wish they were open on weekends or had pm/weekend drop off options.
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January 2024 by Jeff Cole
Cannot say enough about the staff at Enterprise in West Sacramento...they are on top of it I've dealt with Enterprise in the past and they have never had it so together I would like to personally thank them all for making my rental experience the best ever!!!Thank you !!!!
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December 2023 by Robert Leinweber
Excellent rental lot. Fast service, excellent representatives and customer service. Thanks for the great experience! ??
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November 2023 by Dolores. WRIGHT
They treated me very nicely and help me out very much they are good people at Enterprise and they've got me a car right away
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October 2023 by Carlos Ramirez
The West Sacramento enterprise Was staffed by absolutely professional and courteous personnel.The gentleman that assisted me when I first got my rental vehicle was kind, professional and helpful. It was almost unreal as far as the level of professionalism and courtesy experienced.I did get a flat tire while I had the rental vehicle and it ended up being 2 tires that needed to be replaced.I called the West Sacramento enterprise and was given clear and concise detailed instructions on how to go about getting it fixed.The soonest I could get it replaced was a Saturday. I went to the shop and did as explained. The tireshop was not helpful. The West sacramento enterprise was closed and the tire shop left a voicemail. Later, I received a voicemail from the west sacramento store manager who was working at a different locationfor the day.She was, she was extremely polite and explained that the tire shop had a misunderstanding on the policy with enterprise.Hopefully, I don't need a rental car again. But if for some reason, I do need a rental car. There is absolutely no chance Id be getting a rental car from anyone other than the West Sacramento enterprise.The level of professionalism and courtesy that I received from the West Sacramento enterpristands stands far and above anything I'd expect to receive this day in age.I cannot express my gratitude enough for the people that work at this location.
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July 2023 by Cassidy C
I rented a car from here a few months ago but I just wanted to leave a good review. I am very thankful for the team that helped me that day. Gabe, Jerry, Brian, and Justin- thank you so much for being amazing and making the process easy and smooth! I appreciate all your help!
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July 2023 by Brian Elliott
Great trucks, and service, with the best prices in town!!
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July 2023 by wayne darr
My name is Tony D and I feel so disappointed in my treatment when I return my rental to the West Sacramento Enterprise Rent-a-car First need to say I worked for Alamo cleaning return rentals so I know what is acceptable and not.I always had good experiences so it had to be the manager that on duty made this horrible decision on the cleanliness of the car. I had the car for over a month and there was no papers cans bottles ect. And when she tried to tell me that the car was unacceptable and had to be taken for a professional cleaning I was in disbelief. She also stated that it wasn't going to cost me any money but said that it would be taken from my deposit didn't understand how she could want me to believe that just because it came from my deposit that it wasn't going to cost me. It was ready to close so I accepted the decision at that time but came back early the next morning with my own cleaning equipment and my and my IHSS volunteered to clean any being or anywhere she felt it needed more attention. The manager refused even though the car was in the same spot that it was left that night before and also that they have a person come in and clean cars I know they hire their own people to clean cars all day long and most the car would have took 15 minutes to vacuum and wipe down. I feel that I was being swindled out of a hundred dollars of my deposit especially since I had my equipment to vacuum it and wipe it down myself but I know it would have been wiped down and vacuumed anyways because they do that with all rent-a-cars that we're really turned. I must Express that I will not use Enterprise Rent-A-Car in West Sacramento ever again
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July 2023 by Jackie T.
The area this Enterprise is located at looks kinda sketchy...but don't let that deter you from renting a car from here though. The customer service was great. The staff that helped me with the rental car got me checked in and out the door in a reasonable amount of time. She was very thorough with the car walk through to make sure everything was good. Same thing when we dropped the car off. We were helped almost immediately and we were on our way in no time. Will definitely come back and rent from here because it's so much closer to our home.
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July 2023 by Xiangnan Guan
Enterprise at 3006 Evergreen Ave is a great place to rent a car. The process is smooth from the beginning to the end, and extension of the rent is easy. I met 3 staff there and all were very nice. They do not leave you alone and double-check with you to make sure that you are or not being serviced and helped. For my rent Sarah helped me the whole process, including guiding me through the phone, pick-up / drop-off and car selection, all in a friendly and professional manner. Really appreciate it.
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July 2023 by Zabihullah Ahmadzai
This is my go to place for when I need a rental car Danielle, the manager always treats me like I'm family and always goes out of her way to make sure that she gives me what I prefer even when she doesn't have to she has help me out for about two years now please don't hesitate to come to enterprise in West Sacramento and make sure that you ask for Danielle :-)
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June 2023 by Cyndi Andrews
It was uncomplicated. The car was clean. The tank wasn’t full but I was informed at the time. Overall happy with my rental!
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May 2023 by Ted mtrc
I got involved in a car accident and my insurance company works with Enterprise and had to use Honda Accord 2023 for 3 weeks. Everyone I have dealt with from the first phone call to the last in person for drop off were very professional and courteous. I must say that this company is one of the bright spots in one unfortunate incident. Geico ( other party's insurance company ) is great too. Triple A ( my insurance company ) failed in comparison to Enterprise and Geico in their overall professionalism in my opinion, I'd be switching come renewal and I'd be sticking with Enterprise for rental needs.
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March 2023 by Phoebe O.
Marquel was FABULOUS! He made everything super easy to understand. He was very kind to me and had a warm smile. He was very clear with his words and very thorough when explaining how my rental car worked. He was very patient and great to work with. 10/10 recommend!
