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November 2023 by Pisces A.
if i could give zero stars, i genuinely would. my partner and i went to this location and to begin with, we noticed that the ambiance was different which at this point, our visit wasn't bad. we encountered the girl with red hair though which ruined the entire experience due to the fact her customer service was severely lacking, she had an attitude the entire time and made the visit a bothersome one, i'm usually not one to complain but where she messed up the most and in the most disgusting way possible is her hair landed in my girlfriend's sandwich which will be in the picture i have provided. when i went back to the location, i noticed someone peep their head out and hide in the back, it took a little while for anyone to come out and when someone did, it was the girl with red hair. when she came out, she honestly was no help at all because she seemed confused about the way she was supposed to go upon a situation that she herself caused, i ended up getting a refund and when asking how long it should take to receive it back on the card, she tried finding the answer on some sticker on the side which provided no answer so she gave me an estimated guess of two days. the fact this girls hair was down was a mistake to begin with and extremely unsanitary because it was long. on top of the fact that her hair ended up in the sandwich, what i didn't take a picture of is with my sandwich, she put basically nothing in there and when i asked questions while ordering, she gave attitude. i honestly don't want to return while she's still employed there because she made the experience absolutely disgusting and uncomfortable.
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September 2023 by A B.
I have been to this location about 4 times in the past month. They have a sign outside that says Under new Management. I always order thru the App for pick up, and don't have any complain about the amount of food I get. On 2 separate occasions, I tried to order and they were out of the meat and vegetables I wanted, so ended up eating something else instead.
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August 2023 by V L
Ordered online to pick up at certain time. Came there and food was not ready and had to wait for another 30 minutes. On top of that, did not have bread that I ordered.
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August 2023 by Van Le
Ordered online to pick up at certain time. Came there and food was not ready and had to wait for another 30 minutes. On top of that, did not have bread that I ordered.
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June 2023 by Susana Tan
This Subway is exceptionally clean. The only problem is the soda machine is not working but the service rep is very honest, she let me try the sofa first before deciding whether to get a soda or not.
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June 2023 by Joanna P.
Very kind lady working on the night of Sunday 6/4/2023. I found this unusual because almost every time I go to any Subway, there is no kindness or good communication from any of the staff. I was pleasantly surprised with the service.
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January 2023 by Carol C.
Had to get a magnifying glass to find the meat on my sandwiches. Ordered a cold cut combo, which had some extremely thin bologna and soggy bread. The tuna was worse! I had to have tweezers to find any semblance of cheese. It's been a minute or two since I patronized Subway, and based on the poor quantity and quality, it will not be in my future to order from Subway! How disappointing that a great shop would serve such poor quality!
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December 2022 by Juan De Anda
Cashier Tommy stole $5 from me by claiming that I had handed her less money than I actually did. No efforts have been made by her or a manager to make this right despite reaching out multiple times through email over the last couple of weeks. Never go here, your money is at risk of being stolen by a cashier and then being ignored by the manager.
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November 2022 by Giuliana U.
The staff were really friendly and helpful! The restaurant is really clean but a little small. There aren't any outlets on the wall but you could connect to free wifi from Poke Maki so it's a decent place to study if you're electronics are charged. It's fairly quiet as well. One thing it lacks is restrooms, so if you needed to go I would recommend somewhere else. I got the Great Garlic and it was delicious! You can't go wrong with any of their subs. Overall, its a better place to go for a quick and cheap bite (their coupons are great!).
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November 2022 by Linlin
tommy (server 65) stole $5 from me and called me a liar
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November 2022 by Feng Min Lin
Good enough.
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October 2022 by Brian Rodriguez
Got in on Monday afternoon, got my sandwich, and got out quick. The girl who took my order and made my sandwich with the glasses, I think her name is Gisel amazing to talk to, great service. Just started too! If she don't get a good enough raise, imma have to take my money somewhere else!
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October 2022 by Adrianne Ablola
My go to lunch
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May 2022 by Kyle Martin
Great service and food! But...the floor beeped every time people (including me) stepped. They told us that it senses when we step to tell them that we're waiting. So 4/5 stars. Other than. The beeping, was great!
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February 2022 by Josephine Javier
Such a bad costumer service TOMMIE the unpleasant server with an attitude towards costumers. She mocked the guy in front of us because the gentleman likes to say “Uh” and he’s Asian with accent trying to figure out what he wants to order while giving his order to Tommie she asked the gentleman “you don’t even go to our website to see what we have here”? Tommie asked the guy! Poor guy didn’t know what to say. And btw she don’t change her gloves or wash her hands to make the new order so beware. So unsanitary. Never coming back to this place.
