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February 2024
I had an exceptional experience with Hertz in Walnut Creek! The customer service was top-notch, and the rental process is always smooth. The car was clean, well-maintained, and exactly what I needed. I appreciate the friendly staff and efficient service – highly recommend!
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November 2023
I’m not the one that write reviews but I had to. The girl at the front desk, the black lady was extremely rude, disrespectful and despicable towards my husband. She should not be working as a customer service. I will NEVER use this location and I will not recommend it. Pls go somewhere else.
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October 2023
OK customer service , problem is only one person to check you in and walk you to the car. Takes too long and he was trying hard with a smile, credit to him
