9:30AM - 5:30PM
16290 D St, Victorville
Truck Rentals
“Having utilized storage facilities from eascoast to westcoast, including but not limited to Atlas Van ,Ryder and Penske. Mgr Mr. Eddie has unequivocally delivered outstanding Penske (Rodger Penske would be proud) professional service ,attitude, customer attention and details. Both in handling storage rental facility including Penske truck rental availability. All transactions and service effort conducted by Mgr. Eddie and Mr. Joseph together make for an outstanding and genuine team.”
“I have been with Bear Valley Apatite Storage since 2012. I have moved units about 3 times within BVAS and have always been very happy with their customer service, their payments reminders ( THANK GOODNESS ) and never once have I heard in the entire time that I have been there, I have never heard of any security issues happening.Staff are very caring, compassionate and helpful. I can't bring myself to leave unless I Finally HAVE to leave. I will never use another storage facility up here in the HD. I am ONLY comfortable with BVAS and have recommended & brought in family over the years to use this company with their needs.”
“Always a pleasure to do business with this location. Great customer service and they have reasonable prices. They always work with us in accommodating our needs. Definitely our go to when doing business in the high desert.”
“I was in search of a storge close to my house since I have a baby on the way and I needed to clear out the extra bedroom to make into a nursery. The staff is nice, they have a lot of different unit sizes which is awesome. I believe they even have a RV storge option. The prices aren't bad at all. It's gated and secured well. They have decent hours. I am pleased with this location.”
7AM - 7PM
14598 Palmdale Rd, Victorville
Truck Rentals
“Nena was super accommodating and helpful with renting us a storage and making it so that we could drop off our uhaul with ease after moving there from another city. The facility is also nice and clean. I definitely recommend them for your storage and moving needs.”
“Slow service. To many customers for the number of customers. Once we had everything in the computer, hooking up the trailer was not an issue. Very professional and courteous. They hook up the unit to your tow vehicle.”
“My boyfriend had to rent a car for just local use and the customer service is beyond amazing! Thank you all for helping him get the rental car with no stress or wait. I wouldnt go anywhere else for my car rental needs.”
9:30AM - 2:30PM
12250 Ridgecrest Rd, Victorville
Truck Rentals
“I came in before my appt time and didn't have to wait for my rental. Jesus (owner?) was friendly, thorough, and professional. I expected to pay about $30 total, I was only moving one bed and didn't really want to pay $30 to do it. When I checked the truck in, two hours later, he gave me a few discounts. I only paid $14. In today's economy, that was a nice break!”
“This place mostly has bad reviews because the customers are rude, entitled, and unsympathetic. (There are obvious scheduling issues but take that up with a supervisor/manager not the employee FYI) I had an appointment at 10:30 am for a hitch to be installed and I arrived 10 minutes early and found there to be a line 5 people deep. It was clear the only person working the whole place was one man doing the job of 2-3. He was doing his best to help serve each person as quickly as he could. The man in front of me didn't have a reservation to get a truck and blamed the employee for the size truck he wanted to be unavailable and was outwardly irritated...interesting. To which this man tried to drag me into his bs by trying to make the employee feel bad for making 'this young lady waiting. To which I replied 'nah, I'm fine waiting'. Not to mention the two other people who had something to say about the employee right in from of him. About 30 minutes passed, which to me, is reasonable as he again was the ONLY person there. He helped me very quickly and I was on my way after a quick inspection of my car for dents and scratches. Very nice man and my hitch came out great. I was told they would start on it at 3 and I got a call at 4. No issues besides the very rude customers I had to unfortunately be among while waiting my turn, patiently.”
7:00 AM - 7:00 PM
15811 Lorene Dr, Victorville
Truck Rentals
“This place mostly has bad reviews because the customers are rude, entitled, and unsympathetic. (There are obvious scheduling issues but take that up with a supervisor/manager not the employee FYI) I had an appointment at 10:30 am for a hitch to be installed and I arrived 10 minutes early and found there to be a line 5 people deep. It was clear the only person working the whole place was one man doing the job of 2-3. He was doing his best to help serve each person as quickly as he could. The man in front of me didn't have a reservation to get a truck and blamed the employee for the size truck he wanted to be unavailable and was outwardly irritated...interesting. To which this man tried to drag me into his bs by trying to make the employee feel bad for making 'this young lady waiting. To which I replied 'nah, I'm fine waiting'. Not to mention the two other people who had something to say about the employee right in from of him. About 30 minutes passed, which to me, is reasonable as he again was the ONLY person there. He helped me very quickly and I was on my way after a quick inspection of my car for dents and scratches. Very nice man and my hitch came out great. I was told they would start on it at 3 and I got a call at 4. No issues besides the very rude customers I had to unfortunately be among while waiting my turn, patiently.”
“The receptionist Tiffany was so sweet and quick with my drop off for my 10" truck. She even gave me some water in some wonderful store mugs. Thank you for an easy return!”
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“Wonderful service all around and is incredibly well maintained. The staff are very kind and understanding and deliver excellent service. Best storage place in the high desert hands down!”