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October 2024 by Andres Monrreal
Yes, I had a bad experience. I tried to call like six times and nobody answered and I finally call the operator and it came out with the same results.
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September 2024 by Eddie Chavez JR
Tire CENTER SUCKS..NEVER PICKSBUP CALLS AND EVEN SLOWER INSIDE THE STORE. WALMART IS FASTER THAN THEM.
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September 2024 by R J
They never answer their phone, no matter how many times I have tried.
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July 2024 by Bill Taylor
Worst tire shop. I had an appointment and waited 2 hours and they hadn't even started on my truck. I canceled and it still took an hour.
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July 2024 by Jenny Tarasyuk
Made an appointment because I thought they were gonna get me out faster. An hour plus to change 2 tires? Very disappointing.
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January 2024 by Jumana Oyalade
I was driving my husband’s Tesla to find out all the tires are low. I came here to see if they can help me. I was greeted by a friendly rep named Victor. He was super kind and pumped all my tires. Thank you so much!!! I love Costco !
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December 2023 by Rodrigo Felix
Was looking for brake service but got a set of four new tires. Well priced
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December 2023 by Juju
I was driving my husband’s Tesla to find out all the tires are low. I came here to see if they can help me. I was greeted by a friendly rep named Victor. He was super kind and pumped all my tires. Thank you so much!!! I love Costco !
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December 2023 by Juju B.
I was driving my husband's Tesla to find out all the tires are low. I came here to see if they can help me. I was greeted by a friendly rep named Victor. He was super kind and pumped all my tires. Thank you so much!!! I love Costco !
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November 2023 by Ray M.
Costco does not honor its return policy and states that a verbal policy exists on returns -- a policy that is never mentioned in person or written on any sign or receipt or agreement. I was lied to as a customer and will be cancelling my membership and seeking legal assistance if the situation is not after my complaint.
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November 2023 by Yadira R.
I wanted to say thank you to the employee Hunter and Guadalupe for helping me last night look for the puma set. Hunter has so much patience I had him all over the store the store helping me out and he had a smile the whole time you can see the joy he has to help others. Thank you Costco in Victorville for always having the best customer service
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November 2023 by Jeanne W.
I like Costco even though their warehouse and parking lot is a madhouse mostly all the time except when they open in the morning. Best croissants and tuxedo cake. The cheesecake is excellent, too, but much too much for one person. I like the food court for their hotdogs and pizza. The hotdog and drink is a deal for $1.50. The cheese pizza is surprisingly good. I wish they would bring back the combo slice since I like veggies on my pizza. The frozen Asian items available, like ramen bowls and potsticker dumplings, are good quality and convenient to prepare. (I tend to run out of freezer space quickly because of the variety so there may be a future freezer purchase just for the frozen foods.) I book my cruises through their travel agency since their pricing is exceptionally good. I should try their pharmacy and optical services as well. The membership is worth it if you use all their available benefits to the fullest.
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November 2023 by Stephen Chow
I love Costco tires. Kind of a pain in the butt to pre-order the tires. However, they still do excellent service and I've never had a problem with their installations or disposal. The only bad thing is that it can take quite a long time, even with scheduled appointments. Even when they give you an estimate of an hour it takes more than double. But they are friendly folks and I see that the folks are working hard in the garage. So I can't complain. I don't want to change the tires myself!
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November 2023 by Beth S.
This Victorville Costco is a VERY busy place! I've been here twice and it's been jam-packed each time. The good news is every check-out stand is open. It must also be said that each employee I encountered was quite friendly and relaxed, despite the obvious chaos. Mike, in Membership Services was very kind and helpful. I got the job done, which is why we all do the Costco thing. It's not about the shopping experience, it's really about the end result. I'm glad I got my goods and got home.
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November 2023 by Jorge Gomez
Great service
