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November 2023 by Sandra Varela
Employees work efficiently and quickly. I was told the process would be 3-4 hours but was done in 2.5 hours. What I really liked from when I walked in was the receptionist was very attentive and ran everything so smoothly.
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November 2023 by Victor Espinoza
It was one of the worst places I have ever been to, I waited from 8am until 1pm to be seen. They keep making excuses on why it was taking so long. And when I try to schedule for me rehab nobody answers the phone. I will not recommend this place to no one, specially if you are in pain like I was. I will give them zero stars if possible.
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November 2023 by Carlos Montelongo
Receptionist were great! Protocol for drug testing isn't orderly. There isn't a good system where things are kept clean and free of germs after one walks out of the bathroom after testing. Nurse wanted me to sign a form after testing before asking me to wash my hands, I had to take the initiative to washing my hands. I can't imagine how many people have touched that pen and other equipment after coming out of the bathroom. Also how dirty the nurses' computer and other equipment must be.
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October 2023 by Nancy Tarula
The front desk employees were so nice <3 they gave me paper work to fill out , it was a quick and easy process , I was than seen by a doctor quickly , the doctor checked me and gave me the appropriate medication for my injury.The doctors were nice as well.
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September 2023 by Josey Super
Stephanie is the best. The service at the front desk is great. The doctor is pretty funny and easy to talk to. The place is clean. The only thing is that it can get very busy. Up to a 3hr wait sometimes.
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August 2023 by Ulysses Ramirez Vasquez
I'm not sure why there are negative reviews; I managed to complete my visit in under an hour. The staff was exceptionally pleasant and helpful. It's simply a matter of common sense – if you aim to minimize your time, getting an early start is key! :)
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August 2023 by Rafael Bravo
The wait time is ridiculous! I’m not sure if this place needs more clinicians or whatever they use, but they need to hire more personnel or move quicker because the wait time can easily be compared to the downtown LA DMV wait time, mega slow!
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August 2023 by Eder Jimenez
I waited way too long for a quick drug screen. I was there 2 hours and 45 min. On arrival I was told 30 to 45 minutes.
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August 2023 by Deliver NBeauty
Staff was nice and very friendly, ceiling in the back were they took blood had big holes of water spots very ugly and nasty looking. But they were fast and get to the point didn’t wast any time.
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July 2023 by Father 2WO
The Places was super clean, staff are nice once you break the ice but the service at the front desk and wait time is crazy. I would never expect to spend more than 20mins at the place but ended up being there almost 2hrs
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July 2023 by Elena Hernandez
Clean great customer service. Had me in and out within a hour. This is a clean and friendly environment. 100% recommend
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June 2023 by Carlos G
Front desk was prompt and helpful, waiting time was minimal. Back office personel was very nice and quick . Male medical assistant was very professional and informative.
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June 2023 by Steve Nolasco
Doctor didn’t arrive was told he would be 3 hours late. Don’t go here neither the doctor or staff cares about ur health or best interest.
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June 2023 by Carly Tettemer
I waited 3 hours for a doctor to talk to me for 2 minutes. I understand there was a system malfunction so I'm not frustrated with the wait, it happens, but the doctor basically said "Come back when your physical therapy is done." I don't know why they scheduled me to come before it was done if that's all they were going to tell me. I don't feel heard, either. My injury still hurts as much as it did a week ago but they said I'm getting better without saying how or what improvements they're seeing.
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June 2023 by Noe Garcia
It’s a clean and friendly office, I had a problem getting an authorization letter and Stephany was very helpful and made the starting process a lot easier. Waiting time was less than 20 min and the doctor answered all my questions. Overall the whole team made the experience at urgent care great. Will definitely recommend if you need urgent care. Once again thank you Stephany for all your help.