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May 2024 by Julian Garcia
Customer service is awesome, staff are friendly, and parts are cheap
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May 2024 by Suzy Thomas
I had to buy new wipers for my car. Wasn’t sure I could put them on correctly. Isaac who works in the store put them on for me. I’m so grateful!! Great help by the person inside to help me find the right ones too.
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May 2024 by Milan Subba
The sales associates and shift supervisor went above and beyond to assist me. I definitely recommend visiting the store.
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May 2024 by BEBE NARES
Friendly and helpful staff.
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April 2024 by oT_Bennett
Great customer service, always very helpful when I come in
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April 2024 by Justin Lopez
Reggie was an absolute gentleman, super nice and helpful!
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March 2024 by Robert Kaufmann
Wasn't sure if I needed a new battery for my vehicle, but Rafael and Jeremiah took the time to help me even though they were getting slammed with customers. Turns out I did need one and wow, how quick and efficient they were! Thank you so much guys for your kindness, thoughtfulness and patience!! The BEST AutoZone I've ever been to!
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March 2024 by Craig Whitehead
Great customer service! Very knowledgeable staff! Reggie was very nice and communicative on what I needed when exchanging rotors I purchased online that were incorrect. He got me the correct ones and made the exchange flawlessly!
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February 2024 by Robert Niderost
OUTSTANDING CUSTOMER SERVICE! Thank you Roger G! In less than 10 minutes, he helped me purchase and install windshield wipers. So appreciate his friendly demeanor and attention to detail. I witnessed him do the same for three others. Bravo!!
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December 2023 by CALI Ramirez
A big shout out to the staff member Monse because I was stressing about my car, and she was so calming and informative, she even walked me to products I needed. I had the best experience, and she was able to help me out entirely. Thanks, Monse!!!!
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October 2023 by Liston Lewis
Fast service and helpful/comprehensive staff members
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September 2023 by b. m
I don't usually write reviews but after so many positive interactions and with what seems a large portion of their staff, I had to comment. Everyone is extremely knowledgeable, friendly, and respectful. Rafael, Maribel, and Reggie have been all stars for a string of auto parts I've been needing, from remote replacement to water pumps, every random thing I've tossed at them has resulted in some kind of forward step in the process. They keep the store extremely clean and tidy, they take the time to call around, educate, and work their magic, and will let you know if you should go to a dealership for those really specialty parts if necessary. As a hobby fixer of vehicles, I'm by no means a pro, and they don't make you feel like an idiot if you don't know what the name of that intake duct hose is, or the name of that water outlet housing, which is not always the case with the expert car people in my experience. If your local to Valley Center, you have a great team of guys and gals who are there to help with your car needs, stop by!
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September 2023 by ️Courtney Young
Great customer service! A guy that works there Rafael helped me to pick out the fasteners and zip ties with my car, my bumper was falling off and I had no idea how to fix it. He helped me by walking out with me to my car (he didn’t have to do that). It’s salesmen like there is why I will definitely come back to Auto zone! Thank you Rafael!!!!
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August 2023 by Jackie Richardson
I can't say enough about this particular AutoZone. My 1977 motorhome had broken down and I wasn't sure of certain things about the vehicle. When looking on their website the model wasn't listed nor was there a sticker under the hood saying what the engine size was. I needed an alternator and when I called the store I got Rafael. He was more than amazing. I have never had anyone go out of their way to help me figure it out. He was googling things as was I. We ended up figuring it out and when I came into the store I've talked to the manager and they were willing to let not only work on my motorhome in the parking lot since it was broken down, but they let my stay in the parking lot overnight for 2 nights maximum. I can't even explain what a relief that was. They were so amazing and helpful that I would recommend this store to anyone and everyone I see. I will now go out of my way to travel to this Valley Center AutoZone store to get what I need, even if I have to travel over 50 miles. Reggie, Rafael and their manager were more than outstanding. They made breaking down in my new/used motorhome for the first time way less stressful and that is more than appreciated. . Everyone was so kind and helpful. You don't see that kind of customer service much anymore. Thank you so much Valley Center AutoZone!
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August 2023 by Jon Rajsl
HAD EXACTLY THE FILTER I NEEDED AT A GREAT PRICE. I WAS ABLE TO CONTINUE MY TRIP WITHOUT TROUBLE THANKS TO AUTOZONE. MY PICKUP HAS 765,000 MILES ON IT THANKS TO AUTOZONE PROVIDING QUALITY PARTS FOR THE LAST 21 YEARS...EVERYONE BEHIND THE COUNTER WAS SUPER HELPFUL. IVE NEVER HAD A BAD EXPERIENCE AT ANY AUTOZONE STORE. THEY HAVE MY BUSINESS FOR LIFE.
