-
May 2023 by Courtney Hall
Use Money Gram instead or else make sure you put the full name from the id on the paperwork before you send it to sender. WU sucks.
-
November 2022 by natalie m.
Great service, friendly and usually quick. Will cash personal checks with low rates, have been going here for years
-
February 2022 by Joker R.
As a account holder I'm telling you this business is as horrible as it's workers gluttony the 300 pound lady behind the counter wouldn't cash my check because I had put my signature on it before interning and said to come back in seven days as I told them the happing they walked away to the the food cart in the office area and yelled the disrespect of saying it's company rule so I called corporate and that person was just as unprofessional as they workers I had just walked away from so do yourself a favor bring food if u want these workers to help you or they might walk out on your transaction for food and leave
-
February 2021 by Mercedes F.
Horrible customer service plus they never have money!! They don't even have money to cash small checks! Despite being a "Check Cashing" place! After 4 times of going there and them saying they can't cash my small checks I'm not going back!! Waste of time!
-
December 2020 by Dee P.
If I could give this place ZERO stars I would. I took my father in law to cash a $25 personal check that he got as a gift from a friend that lives in another state. They had us in there for literally 30 mins acting like they were going to cash the check but then came back and accused him of forging the check then when we pointed out the signature was different they decided to say the check was too old (dates end of September). Now had they said that beforehand instead of having us there for 30 minutes I would have been fine with that but for him to be accused of forging a check for $25 then changing the reason to something else is just pure disrespect. This man is disabled and a senior citizen. Absolutely no compassion.
-
May 2019 by Kari N.
Nearly 2 years since my last review and this place is still the freaking worst! Waited in line nearly 15 minutes to be told... "money order machine is down" ... a sign on the door or an occasional announcement might be helpful rather then telling customers after waiting in line forever! This place sucks...but also so does every other place in Vallejo so here I am once again giving these fucks my business. Smdh.
-
April 2019 by Addie M
Online says its open at 5 but apparently it doesn't.
-
April 2019 by Brian S.
The worst customer service I've ever experienced, how these women are still employed is beyond me. Three clerks behind the glass, not in any rush to help...to say they are slow is an understatement. It wouldn't matter if the line is going out the door, they are not going to make any effort to hurry or make sure you have a great customer experience. I went there to receive a western union transaction right before my chemotherapy appointment, despite the fact I had already received my western union money transfer several times before at this location...the clerk decided that she would change the rules as my middle name which is on my drivers license was not on the transaction...even though I had done this several times already. She was very rude, completely lacking in customer skills, patience and understanding. Service at this establishment depends soley on the mood of it's disgruntled employees. Don't waste your time and ruin your day, go somewhere else. Thank goodness I had enough money to go to Cash Max who completed the transaction with no hassles and a wonderful FRIENDLY atmosphere, where your buisness is APPRECIATED!!!!!!!
-
December 2018 by Makkedah Wells
According to google it opens at 5 a.m. HOWEVER it doesn't and I really needed to send some funds out of the country.
-
July 2018 by Rodney P.
This is THE premier check cashing in the bay area. The ladies are so nice, and beautiful. I've been going there for over 5 years and I've seen some employees come and go. But the best are still there. They have low percentage rates, and they will treat you like family, if you treat them with kindness and respect. CARMEN, MARIA, JAMINA, and the rest of the gang are super stars of customer service. They cash mostly any check if your checks are in order. I eschew the use of traditional banks, and for me this is the superior alternative. For extremely competent service and a warm and kind environment this is the place to do business.
-
June 2018 by Mannu Puri
In google it's store closing time is 9PM. But it's closed 8:45pm
-
January 2018 by Analynn L.
Great services are offered but I think management needs to revive or refresh.. i knew I should've went somewhere else.. used my WHOLE LUNCH HOUR literally waiting. They had 1 employee during 12 o'clock rush ....2nd employee comes back from lunch only to assist the 1st employee ... 3rd employee comes in 5 min later sees the line takes her sweet time to login I loudly say I only have a 30 min lunch hoping 1 of the 3 employees would realize Time management and serious customer service should be MANDATORY TRAINING and implemented ACTIVELY AND DAILY. MAYBE THIS IS WHY THEY HAVE SUCH A LOW POOR RATING.
-
December 2017 by Mike O.
Use this location for many different services. Employees are always polite and helpful. Highly recommend this location.
-
September 2017 by Dulce M.
All of them are rude and unprofessional. I wouldn't recommend this location. Cashmax is better.
-
September 2017 by Sam W.
if i could give them 0 stars i would!!!!!! i walk in and spend 30 mins in line when there are 3-4 people back there and only 2 customers at the counters being helped. i just left this place i came in with a $740.00 check they cashed it and tried to take $20.00 of my hard earned money to cash it. wtf um.. no!!!! give me my check i'll cash it elsewhere thank you. these people are rude and unprofessional. i am beyond furious with this place, i also came in yesterday to cash a check from my second job i spent an hour here the first time, i've been coming to check cashing for years and they took me theu this ridiculous process when i was iust here a few months ago!!!! i hate this place i will never be returning!!!!!! if you want a horrible experience with horrible customer service and no ac watching the employees behind the glass who have ac back there in 105 degree weather then be my guest but my recommendation is that they should shut this place down they charge to much to cash a check..
