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March 2024 by Sofie J.
Got an oil change here and the next day I start seeing oil stains on my driveway. Took it back and the guy said it was a bad gasket. I paid over $100 for this oil change, the least they could do is spend an extra $.50 on better gaskets. What an epic waste of my time. Won't be back.
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February 2024 by John O.
Never again, I will do it myself. My last visit marks the third time after visiting JL only later to discover missing/loose bolts that hold my skid plate on. Furthermore I couldn't believe my eyes watching the "tech" trying to reattach the 4 13mm bolts that hold on the skid plate using an air powered impact wrench (the kind for used for lug nuts) where a small hand ratchet is the correct tool. Also the bolts they managed to remember to put back in were missing the washers. Just thinking of that thing coming loose on the freeway is terrifying.
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February 2024 by Arturo F.
The last time I was there, they convinced me that my car needed a new air filter so I approved it. When I got home and was able to check the manual, I saw that it was far too soon to replace the filter, so I went back to the shop and I got them to give me a refund. The worst part was that while I was waiting, I heard two other customers being told that their cars needed a new air filter!
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February 2024 by Mara A.
Stay away unless you want to get charged $260 for an oil and 2 air filters. Ask other people say, they don't tell you how much it'll until after they start
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February 2024 by elizabeth ruiz aguirre
I highly recommend this place, excellent service, reliable frozen food and great prices!!!Service: Oil change
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January 2024 by Annie Perriment
Prompt and professional service. No “hard sell.” Comfortable waiting room.
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January 2024 by Charles Anthony
Bait and switch. Called and got a quote for a fluid flush, everything sounded great and as soon as I pull up to the garage the guy starts hitting me with extra fees and services that I "can't refuse" or they won't do the work.
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January 2024 by Anna Daniels
I'm from out of state and had a part underneath my car fall off. Before I traveled to California, the mechanics at another auto shop told me they could fix it. I made my drive down with no problems. However, this day, that part fell off and I heard it dragging everywhere I drove.I looked up auto shops in the area. This particular location has about 3 in the same vicinity. As I was driving around looking for help, none of them came out to help (and you could clearly hear something was wrong) except for the guy at Jiffy Lube. I told him what happened and that I had to drive another hour to my next location. He said he would see what he could do and said wait in my car. All of a sudden, a man pops out and says, "You're good! Whoever fixed the part previously patched it together with zip ties. I added screws to it, so it should be secured." I didn't even know anyone was under my car!! Thinking it was going to cost me a good amount or that I would have to wait a long time until someone was available didn't happen. He said I didn't owe him anything and it took less than 10 minutes. That day, Jiffy Lube was an angel. I wish I remembered the guys name. I think one was named Daniel, but regardless of name, I'm super grateful and would always recommend going somewhere where people are kind and care about others. *Kind people are my kind of people* :)
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January 2024 by Julie Nguyen
They were efficient with my oil change, likely because I came on a Friday morning and not the weekends. Oil change, tire rotation, and cabin air filter change were completed in less than 30 min. They use Pennzoil but I brought in my own oil.
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January 2024 by Gracie Robinson
Always professional. Services are quick! In and out.
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January 2024 by Wellness W.
9494331507 Did not honor my Groupon and they change my oil in 10 min. Very aggressive attitude from the manager. He said he's giving me a discount,for oil change $105 such a ripoff.
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December 2023 by MINGGUO LIU
Fast service
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November 2023 by Sara F
CHEATING PROPER PROTOCOLS, NOW I HAVE TO PAY EXTRA $$.I got an oil change back in April and had some concerns at the time, but didn't bother following up because they seemed like minor services (versus the oil change that I needed). First off, they advertise that you get a vacuuming + topping off all fluids with an oil change. I confirmed with the employee that my car had received those services, but my car did not look vacuumed nor did I have windshield fluid a couple days later when I tried using it. I paid $88 (more expensive than the dealer) and didn't even get those smaller services that I thought I was paying for. It annoyed me but I didn't think to write a review about that. Instead, I just wasn't going to go back.Now that I'm getting my next oil change, I'm seeing that there are even more problems with the services I received. My friend who works on cars and the dealership that I'm getting service from both tell me that the screw to my oil pan was put on WAY too tightly. The dealership left it at that, but my friend mentioned that it is WAYYYY beyond the accepted torque setting and is a cheating way to not properly put a washer on to avoid oil leaks. Now I'm paying for a screw replacement in addition to being told that the oil pan will also have to be replaced in the future since the screw area is stripped and will soon have more leaks. Thanks Jiffy Lube.Car services are hard to go to because it is so easy to get taken advantage of since I'm not familiar with car procedures. And my experience at Jiffy Lube is exactly that. That is the last time I'll ever go to your over-priced, cheap service center.
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November 2023 by Justina V.
The people there seem annoyed when we pulled up. They don't like it when we wanted to use the discount code. Not only that, I overheard some of the guys laughing at me and making rude and ignorant comments. Just so that this wasn't just a coincidence, I've been here three times and each time it happened. I don't want to bring in the race card into this but this is so unprofessional. Maybe when they do it to enough people, someone will record them in action. Corporate should provide better training on discrimination.
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November 2023 by Harrison S.
Needed oil change quickly, was in and out in 20 minutes even though they said it would take 45. Not much in the area other than other car repair shops.
