-
July 2024 by John John
Great help and quick checkout. Got me a new hydroflask. Stay hydrated!
-
June 2024 by Regina Du
Zain checked us out 5/19/24 gave me horrible attitude and a stank face when asked if there was a military discount. Switched up real quick when a girl asks you a question rather than a male. That’s crazy, see you around fr
-
June 2024 by Mehrdad No
It has good sports equipment, but it is often expensive!
-
May 2024 by James Lopez
RACIAL PROFILING!!!!!!!!
This morning I went to the store to buy a shirt. While there i started to notice i was getting followed by store employees, so much so that mall security started to appear around me. I then get rudely ask by a white lady (who come to later find out is the store manager) if i need anything. I tell her no thank you and if there was an issue and she said yes that i had been wandering the store back and forth. First off i was in the store all of 25min. Secondly i did not know browsing a store was illegal. Which leads me to the conclusion that just because she saw a dark Hispanic man wandering the store she assumed i was going to steal something.. I cant believe this actually still goes on.
-
May 2024 by Mayra Ceja
The staff was amazing when choosing shoes . Matt was such a great help and I was able to locate the most comfortable pair of shoes for everyday activities. I’d recommend this place to shop .
-
March 2024 by Curtis Phillips
Great place too shop .store has everything.
-
February 2024 by Nick V.
First off i never go to Dicks only reason I was there was because I was given a gift card. I wanted to buy a tent, I see online my local store has the one I want in stock. I go there to purchase it and dont see it on the self. I ask they guy behind the register if he can find it, he looks it up and tells me they do not have it. Seemed a bit strange that I just looked at it on line minutes ago and now it is not here. So i go back home and purchase the tent online. The website says it will notify me when the order is ready and I am certain that it will be days for the tent to arrive to my local store but to my surprise I get an email within a bout a half hour of purchase saying it is ready for pick up at the store I just left. So i call the store to see if the tent is really there and this is where their mistake became un-redeemable. I explain that I was just in here an hour ago and the employee just looked it up in front of me and said "we have no item in stock matching the one you are looking for" the customer service agent I am speaking with on the phone does not say sorry, or even acknowledge how inconvenient that is for me, instead he says "yeah I dont really trust that system" nothing about inconveniencing the customer now having to make multiple trips to a store that could have been avoided if they had a system they "trusted" a bit more, and the lack of accountability on the customer service agent was laughable. Like I said I have not been to a dicks in 20 years, I was just in there to spend a gift card I was given but my experience was not a good one. if this is how they run their company the lead dick or dicks in charge need to be concerned and may want to start prepping a resume. Online shopping is massacring retail store fronts and with Dicks operating at the standard I experienced, I can see why. Never again, dont waste your time.
-
January 2024 by Tiffany Lam
We walked in tonight feeling very lost shopping for our son’s first baseball season. Nate came over and patiently walked us around the store and explained sizing and each item we needed. We were very impressed with his professionalism! Thanks for helping a lost family Nate! Someone give him a raise!
-
January 2024 by Iva Whited
I would have given it a -5-star rating for customer service if possible. The person I dealt with, Trisia or whatever her name was, displayed extreme rudeness and provided no assistance. Despite having a gift card I wished to use, she curtly informed me that it wouldn't work. When I requested a receipt and asked about the issue, it seemed to inconvenience her. While I understand the stress of the holiday season and the strain on employees, it's crucial for customer service representatives to maintain a pleasant and helpful demeanor. Unfortunately, I won't return to this store or spend any money here again.
-
December 2023 by Lindsey M.
I came here to say that Brian in the shoe department was the friendliest and most helpful store employee I've ever interacted with. He was knowledgeable and went above and beyond to assist me. It was pretty busy and he was helping several people but he gave each of us his full attention and assistance. He deserves a raise and a promotion!
-
December 2023 by Debbie S.
I order a special discounted Stanley from dicks and the order tracking sent me to China and I have complained many time only to be told to be patient. Order was completed and acknowledged on November 18th. I sent a formal complaint again that the tracking showed in orange but not delivered . Today it was updated in Chinese delivered. It has not been delivered! Horrible on line Dicks add false advertising
-
December 2023 by Nick A.
Nice layout of the store but takes too long for checking out. The guy in shoes section helped me find laces from not having to tie most footwear. Location was solid to be surrounded. Plenty of snacks near the register.
-
December 2023 by Aly T.
I went in to look at running shoes during the holiday season, honestly expecting it to be crowded and short-staffed. However, there were plenty of staff available near the shoe section ready to help! Gabe was very friendly, knowledgeable, and helpful. He was able to answer all of my questions about which running shoes are best for the purpose I need. Gabe made my experience very positive and I appreciated it a lot - all the staff there were very kind!
-
November 2023 by Michael shahabi
Patty…Great manager!Nice selection and lots of parking
-
November 2023 by Shuohong Liu
Bad services and attitudes, never come here for anything.
