-
March 2024 by Sam D.
I like coming to costco however be cautious when going with plastic bags. I was stopped and questioned like TSA at airport for bringing my own bags for my shopping. This is the first time I was asked to step aside like this. At checkout the lady was showing bad attitude to me. I was not impressed. Please improve we spend 250 to 500 each time we come here. Usually we come here its good experience but this time was rather uncomfortable to say the least.
-
March 2024 by David F.
My wife and I normally receive great customer service at this Costco. Today, however, one of the managers (gentleman with a checkered Louis Vuitton belt) was extremely rude and unhelpful. An Asian lady who did not speak English got separated from her family, and when we asked one of the employees (Cody, who was very helpful) to help us to find a way to track her family, he asked the manager with the LV belt for help. The manager said "we don't have intercom, you're just going to have to walk around to find them and left." So we ended up helping the lady ourselves locate her family. That manager is a terrible representation of what that Costco is. Again normally we receive great customer service from the employees, it was very unfortunate that that gentleman was so rude and unprofessional.
-
March 2024 by Mr R.
Took my Mercedes to replace 4 tires, found out they made bad scratches on each of my wheels. Avoid COSTCO tire center if you care about your car.
-
March 2024 by Service T.
I literally just left this Costco. Got a slice of Pizza and a Hotdog. Note: I forgot to ask for onions when I was at the window. When I was at the condiments station, an older gentleman approached me asking if I wanted the rest of his onions because he said and I quote "they always give you too much". I said "thank you" to not be rude. I doubled back to the window to ask for my own cop of onions. A gentleman in front of me also requested some onions and I realized why the other gentleman said "they always give you too much". I saw the onions spewing over the little container. When it was my turn, this is what I was given...... Why was I treated differently? If a Costco representative reaches out I will let them know why I think this happened.
-
March 2024 by Landon M.
Worst Costco in the county! The management builds endcap displays which barely allow cart to cart passes. The store is never well-stocked; a visit last month found the store out of eggs, napkins, and paper towels. Today was a new low; I told the cashier and assistant that I have bags. The assistant then puts everything into the cart, loose, and walks away without a word! Going to San Juan Capo/Capo Beach or Tustin Ranch from now on!
-
February 2024 by Erika R.
Food court needs to get their act together. Calling out numbers. Not calling out numbers. You get in line and hand over your receipt or you don't and wait. People not knowing People are waiting in line to hand over receipt to pick up order and they step up.to.window when number is called..pissing off the people waiting in line. Yikes man.
-
February 2024 by Hayoung Yoon
I love this gas station.
-
February 2024 by fouad hadavi
Today, we went to Costco with family, ordered 6 ice creams. Three were half full, due to twisting, like a "hurricane funnel". The middle was vacuumed. They should be checked before handed to customers.
-
February 2024 by David Kind (Daveexplores321)
Regular essentials at good prices
-
February 2024 by BILLIE SOTO
Always good service and good products
-
February 2024 by James Nguyễn
Always has annoying customers blocking the aisle for samples and walking around willy nilly. The place is so chaotic all the time and they just don't care.
-
February 2024 by K Feng
The most inefficient Membership department!
-
February 2024 by Cecilia Yung
They don’t seem to have a deli with prepped dishes you can toss into the oven like the other Costcos.
-
February 2024 by 전기배
Costco located in Irvine can be said to be the largest.
-
February 2024 by John Bohlmann
Fix your lines.
