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May 2024 by davib W.D.P.
Great selection, great brands and great service. If they don’t have it online or in any store you go, they can transfer form any Boot Barn available even outside state.
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May 2024 by Chris Lucas
Storefront.
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April 2024 by Orlando Ocampo
Nice place
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April 2024 by Michael Collins
Came in 2 days back to back and had by far the best shopping experience of my life. Alfonso helped me both days he was not only informed about all there stock was also very helpful, he spent more than enough time with me to get exactly what I wanted and helped give advice which I found very useful. When I return I definitely will be trying to have him help me next time
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April 2024 by Linda O'Gorman
I was helped by Abel back in November when I visited this store to try find a new pair of boots. Abel was an amazing help! I have really big feet and most women's shoes struggle to fit so we went to the men's section and tried on so many different pairs till I found 2 pairs I fell in love with and couldn't pick between so naturally I bought both. Couldn't have asked for a more patient and helpful store assistant literally wear one or the other pairs every day and they're the perfect fit. I will definitely be back in the future and highly recommend this store and their staff!
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April 2024 by Exit The Matrix
This feels more like a flagship store. Impressive selection, friendly staff and good vibes. Great place for boots and other Western wear.
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February 2024 by Lance Yonis
It's a shame they don't carry any Hiking boots. Seems like it's in there name to carry all types of boots not just Cowboy and work boots.Service was excellent. A gut named Patrick assisted me. Very nice and very helpful. Thank you.
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January 2024 by deborah olivares
This store had more selection than I’ve ever seen at any other Boot Barn. Will definitely be going back.
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December 2023 by TM ..
I recently visited this Boot Barn location and was impressed. As soon as I walked in, Abel greeted me warmly and asked what I was looking for. I told him I was looking for a specific pair of boots. Unfortunately, they didn't have the specific ones I wanted in store, but Abel mentioned that they could be ordered online. Despite that, I took the opportunity to ensure I got the correct size. I was grateful for his knowledge and insight. It felt like a truly personalized shopping experience. I'd like to give a shout-out to Mari for keeping me informed about the ongoing promotions in the women's department. I appreciated her personal suggestions as well. I'll be returning here to shop in the future.
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December 2023 by Cindy Strickland
We had a great time. Store is clean and well stocked. Staff is friendly and helpful. Love this store.
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November 2023 by Food View
Excellent place to shop good priceNice service
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October 2023 by Chris A.
Customer service matters. I stopped in today at about 12:30 with money burning a hole in my pocket and intending to buy a nearly $300 hat if the store had it. As I perused the hat selection and went back and forth between both sides of the hat selection, the woman employee who was tending to boots just on the other side of the aisle where I was looking at hats ignored me. I walked to the back of the store where I saw some hats on the wall, but it became apparent they were for decoration, so I walked back to the hat section. The same woman employee continued to ignore me despite it being apparent to any sentient being I was looking for something. As I walked out empty handed, another employee in the same aisle as the other one let me walk out without saying a peep. Mind you, I was the only customer in the store at the time. Let that marinate. It's hard to make a sale when you don't engage with the customer. Even though the store didn't have the hat I came in for, the seemingly oblivious employees who ignored might might have sold me something else, albeit not a hat. When I traversed the store, I saw on display a couple shirts I thought I might like, but I wasn't about to buy anything after being ignored. With that, Tustin Boot Barn, I bid you farewell. I won't be back.
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October 2023 by David King
Good quality, nice selection. Work boots or cowboy boots they have big selection.The women's section is big as well.
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September 2023 by Robert Lynch
Brought my hat in for some shaping. Brian took care of me and set my hat perfectly.
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September 2023 by Stephy A.
Came to this boot barn because this store was the only one that had a dress in my size in stock; I usually go to the one in Anaheim. I walked in and the employees looked friendly talking amongst themselves and helping out some customers. I walked around and found the dress I was looking for and decided to walk around and look at some boots. Usually by this time is when I always get a "hi" or "have you been helped" by an employee but not today. I ended up finding some boots by myself after some time and by this time a few employees had walked past me and I know they saw me looking lost because we made eye contact for a moment but they left. I tried to find someone to help me out at the end but no luck. I'm just going to believe that it was probably almost everyone's lunch time and I just caught everyone at a bad time and not anything discriminatory because I didn't look like the customers that were being helped.
