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November 2023 by Chessie Robbins
They are always very helpful at this location. And I always find what I'm looking for when I go in. I'm so glad they're here and it's such an easier location than clear out at the other end of town by the freeway.
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November 2023 by Irma Coronado
Great store, clean but employees kept making my husband feel uncomfortable, following him around? why?...... Re: I would say don't make your customers feel uncomfortable by following them around when they say their just looking, don't need help you
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November 2023 by Terry Jones
Friendly and helpful staff. Nice and clean store. Good variety of merchandise. I’ll be back. ?
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October 2023 by Terry J.
Friendly and helpful staff. Nice and clean store. Good variety of merchandise. I'll be back.
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September 2023 by John De Vasure
Great service when looking for stuff to repair electrical, plumbing or hardware
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August 2023 by Venita Quamme
I found exactly what I was looking for at our local Ace Hardware store. I'd noticed that many specialty items weren't available in stores and had to be purchased online. I like the hardware store because they keep specialty items in stock, like the item I purchased today
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August 2023 by j n
Everyone here reminds me of that one neighbor that’s has all the tools and knows everything. Super nice and knowledgeable.
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July 2023 by Kandola1K
5 stars to monique in returns, she was very friendly, helpful & most importantly fast! kudos to her for excellent service
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July 2023 by Leo Ramirez
Great place, employees greet you as soon as you walk in, I can go on and on and it's a big upgrade from OSH that's for sure...
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July 2023 by Dale S.
I always prefer ace to the larger chain stores and I love my local store but I stopped here on a trip up to Shaver Lake recently and honestly, this may be the best one...like ever! I just needed to grab a few things but this is a great size store with lots of offerings; very clean and organized inside. The customer service here was great but honestly, I always feel like I receive great customer service at any ACE I go to. Staff help me find whatever I need and also answer any questions I have about whatever project I am working on an even make suggestions. Typically, you pay a little more for what you buy because of that and to me, it's more than worth it, however, I felt like the prices here were incredibly reasonable and possibly better than big box stores, for what I needed at least. They even have Birch Beer in stock here and gave me free seeds when I was leaving! I love to garden and they could easily be selling the seeds for $2 or $3 a pack but they just let me grab some. This is definitely a company who values customers and knows how to keep people coming back.
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July 2023 by M. Russell
Worst place ever to buy plants! Unknowledgeable garden workers everyone I go. Stuck having to identify the plants myself. They just go on their phone to long it up! What? Water of time. The plants there are sickly and not taken care of well. I asked if they had a certain plant and he didn't think so, he leaves and I give it hanging right above where we where standing ..oh and out in the hot, awful garden area where there were NO FANS to cool off, had to go back in store to cool off then go back out. NEVER will go back there, not even for anything else because associates are not helpful anymore, they just direct you where to find something, not take you there themselves like they used to.
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June 2023 by Mike Lambert
You are always greeted at the door. Seems like you are ask several times, do you need help. They are very friendly and helpful.
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June 2023 by Shane Jensen
Apparently one of the few places around that sells the classic blue plastic kiddie pool. (Very good for dogs)
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May 2023 by Emilio .M
They didnt let me use my gift card at the store. It was an online screen shot of a QR code and it had the card number and pin. Rude front service tried to make it seem like i was pushing a scam or something. Never going back again.
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April 2023 by Derek Gardiner
I bought my first Stihl Chainsaw here I doubled my warranty by buying 2 stroke mix oil. I was very happy the sales agent started the saw up and showed me all about it how to safely operate it etc etc I would definitely recommend this store for real customer service
