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August 2024 by Kerry Nolan
Took our Mazda3 to Advanced after a Waste Management truck took off the back bumper while we were parked. 100% satisfied with the work, customer service, and efficiency Advanced employed through the process. Would 10/10 recommend and use them again as needed!
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August 2024 by Sheryl Bilbrey
Professional high quality repairs ! My car looks brand new ! Great communication on price, dealing with insurance company for me and updates! Highly recommend
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June 2024 by Caron Kotalik
Great results and communication throughout
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May 2024 by Joe Pistorio
Advanced body, and frame did a great job repairing my vehicle. The customer service and communication were top-notch as was the quality of the work. Highly recommend.
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May 2024 by Martha Kinne
They were great. They kept me informed throughout the process. They dealt with the insurance company efficiently. And the car was shining clean inside and out when I picked up. Super nice and professional shop!
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April 2024 by James Ritenour
This is a fantastic local business here in Truckee. I don't know who the 'boss' is, but all of my contact has been with Fae Rios, who has done all of my estimates and has been my contact person each time I've used their services. A bit embarrassingly, I am becoming one of 'those' older drivers. Yes, I am someone who signals and makes a lane change, and forgets to turn off my turn indicator, sometimes for 20 minutes. I have had a couple of dumb body damage incidents, as well as a few where I wasn't at all at fault. To the tune of, I think, 5 body damage accidents the past 6 years. I discovered Advanced Body and Frame (If I remember correctly, for the first time about 5 years ago) because of an incident just north of Topaz Ag station on 395. I hit a dear (missed the doe, but tagged the yearling with my headlight) and needed it to be replaced. I filed a claim and longish story short, Advanced was low estimate. I ended up having BMW do the repair, for irrelevant reason, but Fae was very helpful throughout the whole process. I had another body work incident not long after that, which entirely WAS my own dumb fault. This time I again had a great estimate from this shop, from Fae, but I was trading the F150 on a new RAM and was in a big time crunch to repair my Ford to trade it on the RAM. Again, after Fae spending significant time with me. Circumstances made it that I had to go to another shop, as my RAM was built sooner than I expected and I had to get the F150 done NOW. Again Fae was extremely professional and friendly and helped me process things, despite knowing that another shop was going to do my repair. I just don't find businesses that remain extremely helpful, despite my needing to go elsewhere, for one reason or another, but nothing to do with this shop.
Okay, that being said, Advanced has done work for me, a few times, and each time it has been as well done as it can be done.
From my perspective, Fae is who makes it happen. Yes, she isn't doing the body work and there are several others doing the physical work, but Fae is always my contact person and she is wonderful to work with.
I built a business and ran it for 38 years and know that beyond any and all facets of a service business, customer SERVICE is number 1.
Fae gets that. If you break your automobile, you will get it repaired right at this shop
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April 2024 by Nonnie O
Great job and always nice
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March 2024 by Debbie Collette
Fantastic experience! The team at Advanced Body & Frame. Not only fixed my car but also handled all the insurance paperwork seamlessly. From start to finish, they were professional, efficient, and courteous. Highly recommend their services for any automotive needs!
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February 2024 by Matt Timmons
I originally dropped by in person on Dec 22 to get a quote to have dents / dings repaired on my 2016 Audi All Road. Was promised to receive a quote, via e mail, after Christmas. Never came.
Followed up by phone call on Jan 16 and was promised a quote / return call by end of week. Never came. Called again Feb 2 and Feb 5 and always promised a call back / quote…but never happened, never got a return call or any follow up. Never received one call back, e mail or follow up despite assurances and promises. So, I give up and reluctantly post this one star review.
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February 2024 by Allen Amunson
Best in truckee. Family owned and operated
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January 2024 by Jennifer Borwick
Card was returned fixed as requested. Customer service and communication was atrocious.
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December 2023 by Rob McCormick
Advanced Body & Frame did an outstanding job repairing my Subaru Outback and the service was great.
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September 2023 by Rossana QM
Good job. ?
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September 2023 by Dan B.
After waiting several months for them to get the parts to repair my vehicle the personal stopped returning my calls or answering the phone. Not sure how this business is staying in business. When I say didn't return calls I talking about over 20 messages left with no call back and 5 messages left with a employee with no call back from the person handling my case. One star is only because it would not let me give "0".
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August 2023 by Mark Silvern
A+. Advanced Body did the body work and paint, as well as rim repair, alignment, etc. for our 2022 Chevy Tahoe that was hit this winter. The results came out great. They did a superb job and were great to work with. They also did a repair on my 2017 Sprinter van, it similarly came out awesome!Services: Tires
