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May 2024 by Juan ramon Corona lopez
They are very good guys and they serve very well, they are very friendly with customer service
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May 2024 by Deborah Rios
Went into the store and to associates girl and guy were super unprofessional rude laughing in my face didn’t help out whatsoever asked for Danessa the manager that has been their for 4 yrs ,who has always helped me with my account . The guy said that she got fired for stealing , then later went onto saying that she had her baby and died and won’t be coming back . I was in disbelief on this comment wow who hired this kid ? I hope that you cross examine these new hires bad choice we miss Danessa she was a super genuine person and such a sweetheart made us feel like family and made us feel like we were important not just a number . We are actually gonna switch you know one person makes a big difference in a store that has been ran so effortlessly with passion and integrity.
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October 2023 by Kenneth Sconiers
I was in this store for 10 to 12 minutes before someone finally ask if I needed help. I said I needed help with my phone. The clerk said she would be with me soon. 5 minutes later, another costumer walked to pay a bill and was helped before me. I always thought that first come first serve. That wasn't the case. I felt like I was not giving that respect. This all happened on Sunday October 8,2023 at about 1245 pm.
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July 2023 by Maurice Cooper
Great customer services from nicholas
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May 2023 by Alex Guzman
Great staff Darisa Nick and friendly danessa very helpful when I needed service out of the country . Just had to pay for the right rate for it . Clean and Very affordable , customer experience A+ . Switched from xfinity they were expensive and customer service wasn’t close to cricket . #Cricket #Smile #Gothextrasmile
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April 2023 by Renee
Saved us 50.00 a month for unlimited use. Was AT&T subscribers.
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March 2023 by Mohammed Sanad
I went to the store and waited 20 minutes and nobody there so i just changed my SIM to T-Mobile
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March 2023 by Raw Raw
Darisa was great! Amazing service
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November 2022 by joseph adcock
I'm so tired of the service and broken promises this company provides, can't reach the Mgr Dannesa I have issues with my phone that can't get taken care of leaving out of the country and feel hopeless, so many inexperienced staff at the 11th at store that know nothing as they claimed I only work here going to leave this phone carrier for Xfinity a much cheaper service
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November 2022 by hui zhao
Great service by Nicholas and Danessa
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October 2022 by Alan Ellis
Awesome great customer service from Nicholas and darisa recommended 100%
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August 2022 by Mejia Family
Great environment team here always going the extra mile very clean bright and good vibes awesome selection on accessories
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July 2022 by Carlos Ochoa
Very good
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January 2022 by Lafayette Martinez
Danessa was great and she helped me pair my phone to my truck since I switched but she had patience and didn't give and helped me all the way thruthanks
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November 2021 by Danny H.
Danessa and Sam were very helpful. I went in to just look around but ended up getting the 5G plan for my family and I. Great customer service. I definitely recommend Cricket for anyone with connection issues. I had Metro PCS and it sucked but the same day I got cricket my connection was way better than I thought it could be.