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November 2023 by Deja Binns
Love this Walgreens! Always my goto stop for the quick needs. They never disappoint and customer service is always great!
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October 2023 by Angela A.
Don't get rung up by Veronica the shift lead here at store 22930 (since 2021, unfortunate) or have anyone ask her anything. I was walking in and she was speaking to her coworkers rudely over the walkie. I came in for a COVID test, I asked the pharmacy and they told me to ask the front counter. I went up and the worker didn't know either, which was understandable... so she calls up vero who came in like a mad bull and she points out rudely the small ass white box in the car corner that didn't even have a price tag or label. I quickly grabbed it so I can leave and not die OR scare anyone in the store when she starts ringing up everyone. I waited another three minutes. Went back in to return it after I read the package was WRONG without opening and of course she continues to be rude while badgering another customer. She gladly told me to call the 1 800 number after I told her to treat customers better.
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October 2023 by Hillary F.
Im not sure why this Walgreens has such bad reviews, everyone that helped us out was so nice! I went im to grab some baking soda and vinegar to wash my whites tomorrow and they were so kind i assisting me!
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September 2023 by J Y
I visit pharmacy once a week for me and my wife. Pharmacy receptionists were very kind and nice attitudes towards my order all the time when I visit. Pharmacy manager tried hard to make my needs and satisfaction. I’m so happy to visiting this pharmacy. So many thanks to this place and employees!
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May 2023 by Katrina R.
Angie the manager was great she really helped me , I went last night for a special they were having and I had coupons and of course it was a mess and to make it worse the worker forgot to put something in my bag. This morning I went back and was stressed because I knew it was going to be a mess again. It was not Angie was great helped me fast and easily and even added $5 to my account for the gas I had to use coming back so not everyone is super great here but Angie definitely was.
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May 2023 by Natasha Krementz
Maybe try having someone competent that you can understand answer the phone at the pharmacy.
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March 2023 by Lorenzo Alberto
it’s been more than a month and still with the same excuse when trying to get some pictures for my passport, they’re still waiting for the camera to “arrive”
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December 2022 by Adil S.
No surprise here, this location is a 2 star rated store. Dirty aisles, poor management, rude employees. After living in the Torrance area for 37 years I have never had such disgusting service. Associate Beverly was on her phone for 2 minutes while we waited at the register. After ringing us up another associate came and added 2 candy wrappers to our total which were .20 cents each. I asked the employee why these were added and she accused my daughter of eating them. My daughter NEVER eats Airhead candies. She also is very honest and tells me when she wants something, she knows I'll happily buy it for her. My 5 year old daughter can't stop asking me why she was accused by these ladies, and tells me " I never took those candies". Once we paid for the groceries Beverly never asked if I wanted a bag, she never even passed over the groceries. After paying I had to reach over to grab them. She then went on to make rude remarks, "well you didn't buy a bag". I was never offered a bag, she continued on her phone and rang out my items and I paid. At this point I was Furious, I asked for a manager. To my utter disappointment a lady by the name of Angie came. This lady was worse than the original employee, shocking she has been there since 2004? This lady couldn't manage a herd of sheep, she went on to defend her employee and did NOTHING to de-escalate the situation. Terribly ran store, if I come back here it would only be in an emergency because nothing else is open. Angie tried to flex her "management" position which is a joke, her years of tenure with Walgreens have taught her nothing.10:30am December 20th, check the cameras; I am sure you will be utterly embarrassed that my daughter never touched your .20 candy.
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December 2022 by Jakeisha G.
12/5- I place an order for holiday cards and arrive well after the "Earliest time available" time. The store is empty and there is one employee at the cash register near the door. I ask him for help and he tells me to press the button on the counter of the photo area. I press the button and wait. I probably heard the call for help over the intercom about 10 or so times before I go back to the guy at the register and ask him to help me. This guy tells me they are understaffed and someone should arrive shortly. At this point, I was in the store and one other person was shopping down one of the aisles. Someone eventually came and she was pretty rude. I told her my full name and she asked when I placed my order. I said I placed the order today. With an irritated look, she asked again, "Like when did you place the order? What's your name? What's your last name? Oh, the order isn't ready, I need about 20 minutes."Since I could not wait for the order I went home. I honestly wasn't sure if I would bother returning because I was so disappointed by the treatment I received. This person seemed highly bothered by my presence. 12/7- Over the next couple of days, I didn't get a chance to order cards elsewhere so I decided to give this place another shot. I went straight to the photo counter and pressed the button. A gentleman came right over and found my order. I was in and out in under 2 minutes. When I got home I really hated the "photo print" Christmas card. It seemed super flimsy and cheap!12/8- I go back to the store to return my original order and pick up my new set of cards. I see the same lady from Monday night but she had her back to me and was working on the machine. I waited for a while and then repositioned my body to be more visible. I started making little sounds and noises to get her attention but she ignored me. I pressed the button on the counter to get her attention. She came over and asked how she could help me. I told her I wanted to return my photo print cards, pick up my new cards and pick up 1 single photo. She begins to process my return and tells me that I need to show her ID. I left my ID in the car so I ran to grab it. When I came back, she said she could not find the photo. I asked about the cards. She raised her voice so loud and said, "I did not check on the cards because you never told me you had cards!!!" I took a deep breath and told her that I was not hard of hearing. I told her again I ordered a set of holiday cards. She then asks me how I want my return. I told her I didn't care because I wanted to make another purchase. I also told her I didn't know the different return methods so she could do was she felt was best. I originally paid with a credit card but she took cash out of the register and slammed it on the counter. She went and found my holiday cards and slid them to me. Without a word, she turned and went back to working on the machine. I just walked out. I didn't want to be subjected to this lady anymore! I didn't even care about my photo. She can keep it! I won't be going back to this location.
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December 2022 by Katie Helix
Terrible. Staff refused to allow me to bring my daughter into the store without pants or clothing over her diaper. I picked her up from daycare and she had an accident in the car, which ruined her shorts, and I figured she's two years old, and won't care if she's in her diaper and t-shirt while we go into Walgreens to buy her more diapers, changing supplies and a few pacifiers.I have a 30 minute drive home from this Walgreens and decided to go to target instead, which gave me no issues.
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October 2022 by Willy Gainz
Usually have great experience here but not tonight as they hired a new and very rude African-American man that was “in a hurry to go home” in the short time I was there I witnessed him hit on A female customer that was ahead of me and then was rude to an Asian women just because she couldn’t speak English good.
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August 2022 by Lucy Yu
Drive through service- went to get prescription medicine for my daughter. They told me the wait will be around 30-40 max.Waited at the parking lot since driving home will take around 20mins so decided to wait in my car.Txt was never sent to me although 40 mins passed so I went back to the window as I still had my baby in my car.Waited over an 1 hour, but this was still not ready and then they told me to comeback in 15-20mins.. ha.. ha!Don’t expect them they will provide on time service.
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July 2022 by Bobby Lim
Worst experience with a pharmacist, ever. Power tripping pharmacist who cannot comprehend English. NO FAINTING. She was writing down that Ive fainted before. I said a little dizziness. I went happy to go get the booster shot and the pharmacist (that didn't even administer the shot) was so rude out of her mind. Typical Asian. I only went back to this location bcuz last year they did a good job which is why I gave one more star than lowest. I'm going to a closer Walgreen from now or CVS.
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July 2022 by Brian Merrell
I just want to say, I had the best experience to day at Walgreens 24 hour. A lady name Nikki rung me up, I forgot the code for my discount on my Christmas photos. She then connected with the photo department guy and the two of them worked together to figure out my Delma. They were so professional and friendly.
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May 2022 by Lashawn E.
This is my favorite location for photos and canvases. I had a canvas framed at this location, and approx 3 to 6 months later it cracked on one side and the warranty expired. Giselle went beyond customer satisfaction by explaining the policy but stated that she would discuss the situation with her manager about repairing at no charge, and would call me with an update. Giselle did exactly what she said she would do. I received a call within 1 hour stating that the manager would make an exception and fix the frame. Additionally, a few hours after that I received another call, the same day, advising that the reframed canvas was ready for pick up. I do not know the manager's name that approved the exception, but I am grateful to Giselle and the manager for their act of kindness. I stopped by yesterday (May 16, 2022) to pick up another canvas order and Giselle helped me once again. She probably didn't remember me from last month but once again her demeanor was professional, she was helpful and kind, and it is apparent that she loves her job! Thank you Giselle for consistently demonstrating 5+ star customer service!
