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July 2024 by A A
Clean store, friendly staff, good prices, everything you want.
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July 2024 by Jessica Everett
Wasn't stocked and kind of dirty.
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June 2024 by Jeannie Park
Crazy shopping service
Casher is only one person
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June 2024 by Hank Spielberg
Love the prices and the New Store, Couldnt find the dressing rooms so I didn't buy anything
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June 2024 by Fernando Noriega
Many offers on all brands
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April 2024 by Glenn M.
I was at this location at 1035pm and this location will closed at 11pm and with today's date 04 14 2024a supervisor name Dennis was arrogant not knowledgeable and with a nasty attitude reasoned for visiting the store was customer issue and according to the girl at the register a supervisor needed with my customer issue which missing merchandise was .the reasoned a supervisor needed to help me out so I patiently waited and Dennis the supervisor arrived at the register at 1058pm gave me an attitude wherein he supposedly fix the issue of my visit at this location tonight and he told me with a big nasty attitude that store will be closing in one minute instead of fixing the issue that I had with this location Dennis made it seems worst the issue instead and Dennis yelled at me I am a customer for years spending money and together with my store credit account and truly not deserved to be treated the way Dennis did its not obviously in burlington handbook that 11pm should close the store and let customer like me to be forced leave the premises and that is very rude that in 1minute time store need to closed without properly assisted and resolved my issue he instead gave me an attitude that obviously Dennis doesn't know that customer service is a top priority before anything else attention managers of this location I demand an action because I was treated very unfairly and I wouldn't take his attitude because again I am a customer came to this location to be help with a person with authority and not abused his authority by providing me a very poor and un human treatment attention corporate people don't tolerate a employee who's giving your company and representing a bad image to your consumers and that includes me action from your end with this kind of behavior from your employee needed action and I demand i for that which I deserve thank you and expecting an immediate action on your end
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April 2024 by Marco
Whenever I come to the United States I will visit this store and find products at affordable prices.
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April 2024 by Demri V
What can I say about this location, well, I will start off with the good..I I'm always greeted kindly. The store seems to have a large variety and gets a lot of new stuff which I appreciate. BUT ,,, this place has way too many times frustrated me beyond words with the checkout line Seems to be the worst between 4 and 5 PM. I get around the holidays it's busy. I am not complaining about those times because that's understandable. But there is no reason to have many employees walking around putting away product standing and talking with each other and you have one person at the cashier.! Having 20 people in line for over 30+ minutes is ridiculous. To spend an hour shopping. Have a basket full of things and have to get stuck in that line. Very frustrating. You have people leaving their items because they don't have the time to wait... I've even seen people ask the cashier to call for back up to where they just stand there and don't even respond, they can look up and see the line going and wrapping all the way around the checkout line and back into the store and they do nothing. I actually went up to the greeter and said, can you please call for back up this is ridiculous and they have said several times that they can't call anyone to the cashier Are you serious!!! The look on everyone's face with them, shaking their heads like talk about horrible, horrible care, and customer Service. They need to rectify this problem and get more help for the consumers checking out. If this was one instance two instances, I wouldn't even be writing a review but this has happened to me more than eight times and each time I say to myself, I will just go to Ross. Why am I doing this? I think the person/cleric working the cashier needs to call for back up the minute the line exceeds 5 people. Where is the manager and why isn't the manager coming up and handling the registers? This is completely unacceptable and that is why I'm writing this yelper and I am not worried I know I am not alone I know many many people are aggravated with this.. Hope you can change it and make it better so people can shop at Burlington and feel happy when they leave not pissed off that they are 30 minutes late to their next arrival. TIME to address the situation NOW Please
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February 2024 by Diana Z.
went to Burlington late night to go shopping and the guy greeting at the door ... I think he was just the security there , was so nice and helpful. He has great customer service and was very nice and polite. haven't went shopping in a long time and he made my shopping experience easy to check out and I will be definitely going back to this locaction just because the staff is friendly and helpful. I definitely recommend this location ‼
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February 2024 by Are Ly
Big store
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February 2024 by YANNY CABRERA
Burlington of Hawthorne, the bathrooms are clean but you can't handle the people who go to take something out of the boxes and leave them.
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January 2024 by linda z.
Dannie is a customer service extraordinaire ! She is such an amazing soul . Kind and happy energy that you cannot help but feel when interacting with her . Definitely management material if not already . Burlington truly has a gem with her . The store itself was very well stocked . A lot of inventory to choose from . Better stocked than other locations I've been to .
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January 2024 by Sara Hidalgo
The worst thing they can have is that they are very slow cashiers and there were only 2 people collecting money and then only one since the other was walking around on her cell phone. VERY LOOSE
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December 2023 by Ana C.
My mom enjoys coming here after work to look around and purchase what she likes. Usually we have a good experience. Today Terrie a cashier was so rude. I understand it's holiday season and so many customers but you do work in customer service. Her attitude is not it and should not be working if she doesn't want too
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December 2023 by Jasmin Cifuentes
If I could rate this location a 0 I would. This was the worst experience ever. There were only 2 available windows. A cashier was talking on the phone through her airpods while checking you out. So unprofessional and rude. Everything is scattered everywhere, the store is a whole mess.
