-
July 2024 by Chad Nelson
Those free use of sensors & IDM II's keep me coming back.
-
June 2024 by R fernando Betancourd (el jefe)
They have very bad staff and they don't attend to you and it takes a long time to bring the parts that you ask for, and it also takes a long time waiting even if you pay for the parts that you pay for in another store.
-
June 2024 by Casper Garrelts
Great staff. Helpful and they have a personality
-
June 2024 by D Hud
The Store Manager Erin went above and beyond her duties to help me with my battery service. I greatly appreciated it!!
-
May 2024 by CORNY MCGUINNESS
I called for a part, they told me NO stores had that part. I asked if their hub had one. And again said the hub didn't have any ether. They did offer to have one in the next day.
I found a store on Imperial road had them in stock. I called back to talk to a manager and he said they only check in a 1.5 mile area. And that they couldn't get it today.
I asked him why they wouldn't direct me to a store that had one in stock. He finally told me the Manchester store had 1 in stock and he could have it in by tomorrow. Again. I asked him several times for his name, even by sir. He refused and hung up.
Not good service.
1. Refused to tell me other stores had the item.
2. Normally items can be delivered to the same store the same day from the hub if called in before a specific hour.
3. Manager refused to provide his name and hung up.
-
April 2024 by J grisby
Alway confusing at check out AWAYS! they often skip people waiting they switch registers between customers.
-
April 2024 by Jorgue Bossio
DISCOUNT, EXCELLENT GUIDANCE, ATTENTION THANK YOU 10 OF 10
-
April 2024 by elizabeth daniyan
Benjamin Melendez was so professional and extremely knowledgeable. He assisted me with my Wiper blades and fluid for the wipers with no issues. Please give him a raise! Workers like him are precious and rare!
-
April 2024 by Vernon Mccoy
Benjamin was a great help. He went above and beyond to help me. You guys need more worker like him. I. Totally satisfied.
-
March 2024 by Britt B
Abbi not only helped my dad and I locate parts for two different vehicles, she displayed patience and phenomenal customer service. She greeted customers as they walked in and answering the phone promptly.
-
March 2024 by christian cameron
Two male employees Ale and Benjamin straight up lied to my face. They stated they can't help me check the battery because of a light drizzle and of the electricity.... lazy and not cool . I'm still figuring it out and fixing it in the rain. I understand the rain is a little uncomfortable but really ? You're scared of a little water ? You know you can change a battery in the rain right ?
Update: the manager told me if the worker doesn't feel comfortable they cannot force them to go . So there is auto zones policy. If it's raining and the boys don't want to get their hair wet you are SOL. Thanks autozone!
-
March 2024 by Jeff Arellano
The general manager at this location was quite possibly the most rude, unpleasant, unhappy, and unprofessional employee I have encountered in at least the last ten years in every type of business I frequent. Her teammates all deserve a merit increase for just for having to endure her manner. Wow.
-
February 2024 by Geraldine Munoz
Idk if it was the rain today but nobody wanted to be helpful at this location today lol. From not allowing me to use the restroom to a general questions about where to find a correct tool.
-
December 2023 by jose alvarez
the dashboard was indicating a light went out I decided to stop by this Autozone store to see what was wrong with my exterior lights. I was greeted by Angel Barraza real cool, friendly attitude who helped me check out what light was out. I had no tools and I couldn't install it but he took charge and said I'll help you out. In seconds he removed what was necessary to access the bulb replaced it and put everything back together flawlessly. Parts are good at Autozone but Mr. Angels customer service was above and beyond. He saved me time and money and the possiblity of being pulled over for a tail light being out. If you're in the store be sure to look out for him he'll take care of you he knows what's up.
-
December 2023 by Melissa Diaz
This store has a good customer service, I really want to thank Angel B for his patience and commitment on helping me install my battery and headlights, I would recommend coming here again!
