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January 2024 by toasted waffle
Friendly knowledgeable staff helped me find exactly what i was looking for
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January 2024 by Jasmine “GeminiDragon” O'Campo
Absolutely loved this place and how they helped me so much when it came to questions about puppies and their habits and they don't even make you feel bad when you have to get a muzzle, as if you fail them but let me say, they also have dog training classes here and it's so convenient because you have your pet supply also here. The important part is, they also don't badmouth other pet supply stores because you feel like there is a community with all of them. They have a shared goal and that is, the love of animals with the employees
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January 2024 by Wendy C
Usually can find what I need/want. Usually friendly and helpful staff.
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November 2023 by TommyEagle
This particular PetSmart always has what I go there for, cats and dogs, they're never out of anything they keep it well stocked and the staff are very polite and knowledgeable I recommend this petsmart
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September 2023 by Shepherd Ginzburg
Heather is a super great groomer. My dog seemed like she had fun there.
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September 2023 by Scarlett Pimentel
Spectacular ☆☆☆☆☆ their experience & knowledge of animals was incredible. Shown picture of a dog I just adopted & new everything by picture alone size weight & best food for elderly dog w/barely any teeth the last ones loose. The food has actually hardened the loose ones WHAT? INDEED highly suggested for any animals concerns. They actually know their products & Buisness ☆☆☆☆☆
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July 2023 by Alexis Zwierankin
Clean store, staff is always helpful and friendly!
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May 2023 by Brandon rabiei
Horrible Customer service !I went in there to get 2 gold fish, when I asked the lady at fish department for 2 goldfish she asked if I was feeding another fish witch I wasn’t she eventually got the fish out and was going to give them to me but then began to argue that I didn’t have a big enough tank and that she wouldn’t sell me the fish ! When there was beautiful fish dead floating at the top of their tanks! She is very rude and disrespectful!!!!
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March 2023 by priscilla von Muehlen
I couldn't put the stroller together by my self so they did it for me very nicelyThat's was nice thanks
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February 2023 by Giovanni Machado
They did an amazing haircut with Bambi & Reyna! All the workers there were kind and actually care for the owners and they’re little family members! Definitely recommend this PetSmart to anyone who has little family member who needs a fresh haircut!
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December 2022 by Bryan Castro
This is where I get all my pet food. They have brands that my vet recommends because I have an elder dog with a special diet.
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December 2022 by Herb L.
Prices are lower than Petco with more friendly employees. Have good selection of products.
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December 2022 by Sierra S.
5 stars for Heather in the Newbury Park Petsmart Grooming Department! Our dog is a mutt with terrier-like hair and the only groomer that can cut her well is Heather. She's also very sweet and accommodating.
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December 2022 by celina wojnar
I am so floored with my experience with Heather in the grooming salon. She is everything you could possibly want out of a customer service experience, and care for your furbaby. She is genuinely kind, professional, accommodating and welcoming. I couldn’t imagine my dog being in better hands.
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October 2022 by Mitch Bourget
The sales associate was very helpful and kind. My dog had surgery and I showed up within one hour of closing and she didn’t even seem to mind. She helped me get all of the items I needed. She was very pleasant, knowledgeable and awesome! I greatly appreciate her help and also the fact that she didn’t make me feel rushed or annoyed that I came in so late. It was an awesome experience and I highly recommend supporting our local stores.