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February 2024 by Tony D.
Overcharged. The job was satisfactory completed but the number of hours billed was at least double what was required.
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February 2024 by Pam Bravos Coutu
I bought 2 brand new tires but they were on clearance.But when I got woke up the next day my tire was flat on the left side. So I had to go back. Everything was great I just think that the guy should have told me how bad my front end is and he didn't say a word. I know it's about to fall apart but he didn't say anything to me how does he know that I know.And it says free car inspection on the receipt. How could that have passed their inspection. He should have informed me. Also I picked up a brochure that said that you should put your new tires on the back because of traction but nobody mentioned that to me either and it was about to be raining for 3 days
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February 2024 by Cameron Thompson
Been coming here for various odds and ends for years. Always a pleasant experience, never a hassle. Very satisfied.
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February 2024 by Adrian
Filthy. The waiting area is not kept up. The floor, decor, everything is uninviting and just dirty. Arrange for pick up and drop-off as waiting for your vehicle is not pleasant. Service was okay, Simi Valley Pep Boys was much better.
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February 2024 by Brian Schaeffer
Called to see when I could bring my car in, a woman answered and talked to me like I was an idiot and didn't know anything about my car. Not coming here ever. She just lost more business for the company.
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January 2024 by # JEREMY D SHOW
Went there to get an ride share inspection. They tell me they don't have the paperwork for it? Where everyone else does. I waisted my time going there and waiting for them to come out and tell me that.
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January 2024 by Tara X
Excellent service and I used the online coupons
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January 2024 by Nikki Nic
My mileage information was incorrectly inputted into the system, but overall, I was pleased with the service.
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January 2024 by Ronald Schultz
good service
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January 2024 by Sieana Martinez
Service advisor was very unprofessional I arrived at 4:05 PM and told him my name was sieana with an S and asked me are you sure about that ? I just ignored him and he said I can’t tell because you are wearing sunglasses I used ally insurance to pay for my oil change and advised him as soon as I got there that he had to contact them himself, he even said that they close at 5 pm and he started to say that he was going to have to keep my vehicle if I couldn’t pay the bill assuming I couldn’t pay for it if insurance didn’t cover it the oil changed was done before the time listed on the website when I returned he tried to tell me that next time I need to come at 9 AM because only Michelle knew how to do it. I told him he had to call the insurance he had plenty of time I arrived at 4:05 pm and he said he was busy with other things . He clearly needs to manage his time better and not take so many smoke breaks and keep his little comments to himself .
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January 2024 by Larry M. Pearlman
Thank you Team - good job.
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January 2024 by Ruben Soria
Michelle is great very professional
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January 2024 by Mr.Bubblez
Had an amazing experience with Gus and his team, turned a unexpected find with my car into something I could manage. Will be coming back!
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December 2023 by Marques Williams
Quality service experience.
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December 2023 by David L.
Michelle and Gus were very communicative and helpful. The repair took a little longer than hoped, but they were very accommodating, helpful, and communicative. Overall, it was a great experience and I would recommend.
