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March 2024 by Caitlin Hughes
Just like magic! I was AMAZED at how quickly the salesperson at this location was able to lower the $1000 in product I was shown down to $69. The price dropped a few hundred every time I said I wasn't interested and got up to leave. I felt even more special when the salesperson "disappeared" to talk to someone about further lowering the price when all they did was walk a few steps away, speak to no one, and come back with an "amazing special offer" just for me. How nice. Except, the product that was tested on me WITHOUT my permission (which I had to wash off in the bathroom because it irritated my skin) is a ploy to take advantage of people. If you have to lower the product you're selling by several hundred dollars to get people to buy it, you know that it never should have been that high to begin with. This place is pathetic, the salespeople are pathetic, and I will ensure everybody knows how dishonest and horrible this place is.
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November 2023 by Sophs
Disgusting behavior by your sales personnel. They give out samples, ok fine. Then wanted to give more. No thank you. Then this one individual whistled at us to get our attention. Seriously??! You whistle at a person? This is the caliber of your employees?
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August 2023 by Iliana B.
I got a enzyme peel facial , esthetician was very knowledgeable and super kind , the service was 100% done professionally, ambiance so pleasant I'll be back .
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February 2022 by Susan S.
DO NOT TRUST THEM. This Cosmetic place is all about show but doing all the wrong thing with your skin without respect to what you ask for and then they will ignore to call you back. I got a package of $5,000 for a special mask and 10 treatments. The mask gave me allergic reaction and uneven look on my skin which frankly was pretty even before this treatment. I complained and request to return the mask. After many calls they booked me for a treatment. The reception said that Jonathan is their best skin specialist and booked me with him Apparently he is a manager as well. Knowing that I have a very sensitive skin he said they do not have the right product for me but tried hard not to return my money and insisted that he will give me a special treatment until they get a special product for me. In that session he shaved my face which caused my facial hair that were absolutely not visible to grow darker and longer. Then when I complained he asked me to come in for another treatment. He came up with idea and offered me Meso-Therapy After studying Meso-Therapy I called and text him that I am concern to use it on my face since it is known to reduce the fat under the skin. I don't want to loose the fat under my facial skin especially that I had fat injection on my cheeks They assured me that this is a different process After they treated my face it left me with a dent in my face and unevenness I reported the issue to Jonathan, then he disappeared. After calling and sending emails for one year, I reported the issue to the manager of their head office in California. I made many calls to get the manager call me back. so many calls he called me and as soon as he realized the issue he did not returned my calls. Please do not trust unreliable people like them. They did not have the respect to even try to return my money for the services that they did not give. I will have no choice other than filing a lawsuit and reporting them to Consumer Affairs and Attorney General's office and other agencies to stop their fraudulent actions and deceitful business.
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September 2021 by Carole L.
Recently my experiences with this salon has been negative. My esthetician no longer works there but no one told me. She was the most experienced esthetician that I've ever gone to. Always friendly and professional. I never received any kind of notification that they got rid of her. They assigned me to anyone that they wanted and that person did not show up that day. I drive a long was to get there. Many of the employees that I had developed a relationship with just seem to disappear without anyone mentioning it. I'm not sure anyone is managing this so-called business. At first it seemed like a good idea to spend this money. The cost of the products and the services are very expensive. They are very pushy when it comes to selling you the services and products. Make it all sound incredible. I have never been sure that my complexion was really improved using their services. Recently I've been wondering if the products are really for healing and making the skin appear 'younger' or if they are just cosmetic. The devices are very expensive and don't seem to improve anything. Beware of what feels like a con.
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September 2021 by Yelena S.
This company is scam. They took my money, promised unlimited product and 12 facials, they did not deliver any of it. From the time it was time for refill of the products they said you can only have three products and only three times a year and even that they have not given. Additionally they did not provide facials either. I even took days off because they don't have availability and came on my days that I scheduled to come to facials only to be turned around and did not receive any service. To make matters worse they only esthetician that knows what she is doing, they got rid of her. I am very upset. Manager and owner have not returned my phone calls and not planning to resolve any issues looks like unless I take them to court. Very poorly ran business, unprofessional and scam!! They will make all kinds of promises to take your money without any intention of following through with their promises. I am very unhappy customer.
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June 2021 by country g.
I have been getting facials for 3years here and I get compliments on my skin all the time. People guess my age 20 years younger I love the variety of techniques they use on my skin and they are always enhancing and using the most current cutting edge methods. The best part about getting my facials is that I am not changing the shape of my face like when you have plastic surgery. My facial Features are not changed by these treatments. But the wrinkles are Diminished. The program also comes with all the product you need and you never have to buy skin care products while your a member
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June 2021 by Jay L.
Very expensive and almost turned away, but the results have made up for it. Give it 6 months and POW, nice skin without surgery!
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April 2021 by Elana Greene
The place is very peaceful, very clean. Carolina was the esthetician who did my hydro facial and my skin was glowing for a week. Not only was she professional, she was also very sweet. I can’t wait to come back! Thank you!
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April 2021 by S Ryder
product got into my eyes. My eyes were burning. It was not a pleasureable experience. I disliked the hard sell of packages. Even after I told her I was not interested she kept trying to up sell even more expensive packages. When I went to pay I asked to add the tip to my bill to which the receptionist said no. She said I could pay the tip via venmo. I don't have venmo and nor would I add an app just to pay a tip. I have never been to a spa where you couldn't add your tip to the bill The esthetician gave me her email address and asked if I could Zelle her the tip immediately. The entire experience was just unpalatable and unprofessional, quite tacky.
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April 2021 by Mina Y.
Excellent service. I felt very comfortable and relax working with the professional She did a good job on my face
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April 2021 by Gina C.
What a great experience! I learned a lot about what products is the best for my face. My gal was awesome and I felt fabulous! My face was glowing! I would highly recommend getting a microdermabrasion facial!
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March 2021 by Sally A.
Have been going to LeCaprice for a couple years now & have missed my facials during the pandemic, so was thrilled to be back & see that all Covid protocols were being followed. Most of all was seeing my favorite person to provide the best skincare of all, Carolina! I left feeling pampered & my skin feeling rejuvenated. Can't wait to go back
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February 2021 by Barbara Hogge
I have been spoiled with my Microdermabrasion facials at Le Caprice. Carolina works her magic. My face glows from each of the facials I have had. Already made my next appointment . The place is beautiful, clean and excellent service.
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February 2021 by K C.
I've been a member of Le Caprice for 3 years. The first year was not good as the facials were more perfunctory than relaxing. Thank goodness I met Tony who whipped the place into shape and for the last two years the service and products are wonderful. I see both Marina and Carolina - both are wonderful !!! I have two friends that are estheticians and they both say my skin is beyond amazing. I am completely happy with Le Caprice. Yes it is a bit pricy but totally worth it !