Very friendly employees willing to help get me situated into the right paid of shoes for my budget! Made the whole process of shoe shopping stress-free (unlike at the DSW across the street)
December 2020
Thanks to the girls at Journeys in Thousand Oaks Mall! Especially Kate! I called wanted to exchange shoes my son had bought for me online. She was super pleasant on the phone, found my size and saved them for me. It's nice to talk to someone with great customer service skills. I'll definitely be back for more shoes!
August 2019
Maggie was the best! She was very helpful. They didn't have the shoe size my daughter was looking for and she made several calls. She was on hold for awhile but from another phone she went and called another store. She went above and beyond. So professional and kind. Thank you Maggie!