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March 2024 by Amber-rain Montervino
I went to Kira for a 1 hour facial. It was incredible. So relaxing, and my skin is glowing! I look 5 years younger!I've been to a number of estheticians in my day, and Kira is by far one of the best. I highly recommend booking with her.
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January 2024 by Donald Calhoun
Always a great massage and leave feeling great!
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October 2023 by Mindy Newhouse
When a service is advertised as an hour, with clarification that it is 50 minutes hands on, and then two different services are only provided as 40 minutes hands on, there is something fishy going on. The owner was rude about me expressing my negative review on Yelp. Then I received an email asking for a Google review. sure ! They didnt deny it happened, but called it “a couple of minutes” and criticized me. Their lack of integrity and ethics isnt on me. Well, 20 minutes less than advertised from corporate and 10 minutes less than they “disclose”. That isnt a couple of minutes, actually. I Do not recommend this business
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September 2023 by Janet Q
First time here and really enjoyed it! Had a couples massage and it was wonderful. The spa is peaceful, clean, calming. Everyone was kind. Great pricing and monthly benefits.
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September 2023 by Diana Flore-Johnson (Di)
I’ve been a member for over a year and it’s been the best experience over and over again I’m delighted. I love all the therapist. The front office girls are so helpful and delightful. ??
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July 2023 by Bob Murphy
I received the facial as a Father's Day gift. Having never had a facial I did not know what to expect. But the experience was great! Kira was exceptionally professional, and the process was a genuine pleasure. I will be having more facials from now on...and my face really needs the help!
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March 2023 by Nandan Choksi
During the massage, the person doing the massage tried to upsell me by offering to do a better massage for $10 more. I found this upsetting & stressful. The shop should have made me aware of all of my options BEFORE starting the massage.Also, the receptionist made a big deal about canceling my appointment if I was late. I received an email saying the same thing. Yet, the massage started 10 minutes AFTER the scheduled time (noon) and ended 10 minutes BEFORE the scheduled time (1:00 p.m.)It was supposed to be a full body massage. But the person doing the massage completely ignored my chest and the back of my neck.I will never return to this place. I do NOT recommend it.
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November 2022 by Tracy Adams
Reception greatWelcoming loungeCleanComfortablePriced rightAlberto was a fantastic masseurI will be backHaving an incredible BOGO offer right now
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September 2022 by Sandy B.
Great Dermalogica skin care products! Just the help I needed with my aging face! I bought Skin Resurfacing Cleanser and Active Clay Cleanser. It really makes a significant difference and well worth the investment. The owner was so helpful and courteous to me. They offer so many outstanding products. Highly recommend!
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June 2022 by Al Lumeh M.
Remarkable place, the energy is positive soon as you walk in the people is so professional and helpful I had four facial treatment from Ghelsey she is fantastic and let you know your skin condition and explain to you what you need to do I see the results which is great so I recommend for people to check out this spot.
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May 2022 by X M.
Front desk staff is super sweet. Easy appointment booking online. Highly recommend Jonathan for firm pressure and Kassandra for hot stone. The reason for docking a star is that I have never been there and received a full 50 minute hands-on massage. I understand the appointment is an hour that includes 5 to 10 minutes for a consult/dress/whatever... but hands on is supposed to be 50, and it literally never has been. The range has been from 40 to 46 minutes total. I have mentioned it to the front desk staff but nothing has ever changed. Very frustrating.
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May 2022 by Eric Manders
Let me say, the facilities here are very nice, however, the massage itself leaves something to be desired. I have another booked to see if a different therapist may be better and will update my review at that time. I was told my therapist was light to medium, and they should have just said light only! I asked for medium and it was like I was getting the back rub I used to get in kindergarten when they wanted me to take a nap. There were moments when the therapist did drive her elbows into my back but it didn’t feel targeted at all and just felt painful with no benefit.Jill at the front desk was wonderful and was a wealth of knowledge! Honestly, she is the reason I am giving them another shot and not just going elsewhere.I will update the review after my next visit, hopefully things improve
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May 2022 by Jstinto T.
I'm not usually a fan of massage chains because my experience with them has been disappointing. The massages are often too light, and the therapists not very experienced. This has all changed with the Thousand Oaks location of Hand & Stone. Now, I'm going to share the name my outstanding therapist, and you better treat her right! Kira is a dream for my muscles. She's very experienced and reads my body with great skill. I'm very, very tense from life and workouts, yet she always helps me get the relief I need. Her demeanor is calm and kind, but she is strong too. Grateful this experiment with a massage chain led me to Kira.
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April 2022 by Janelle C.
My 2nd time here with my husband. Loved my 50 min massage with Jonathan. Just the right pressure and just perfect all around. He didn't notice that I added a scalp massage but they went ahead and adjusted it accordingly. Highly recommend him and the facility. Also very clean and relaxing atmosphere. My husband also throughly enjoyed his massage with Sofia as well. We liked it so much that we signed up for membership as well.
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April 2022 by Alana C
I had a massage with Kassandra and it was really relaxing. She worked on the areas that needed it and is very skilled. The intro massage is worth it but I would never pay full price for a massage here. It’s really a 50 min massage because they include 10 mins time for changing and consult. I would recommend checking out the intro massage but am not planning to return since it’s quite pricey for a 50 min massage
