October 2021 by Michael Godfrey
I've always had a nice experience, whether taking care of insurance, DMV, or travel tasks
October 2021 by Robert Gall,Jr
Very professional and everyone was wearing a mask.The staff was very nice and helpful give it a A
September 2021 by Colleen C.
Run from this location and do not look back. I called in May to include a new car, seemed easy at first. Hazel even offered me free card for my kids in case they are with others that do not have AAA. Then she charged me $40 for each, when I said no she argued with me why did I try to sign both up when only get one free. They again try to charge me for me kids in September. She then forgets to send my signed paperwork in and my insurance cancels in July. I call in August and get Raynelle who tells it is ok and everything will be fine and go back like it never was cancelled. I was in such a panic of not having insurance for a month, I believed her. Since I was being told everything was being reinstated I did not look over my paperwork, my mistake! When they reinstated they reran my driving record found I had a ticket so they increased my rate. So not only did I not have insurance in July they went back and had me pay more for the privilege. When I question all this, Raynelle emails me I had the time from July to September to review and shop around for new insurance. She actually said in July I had the time to review the contract I already signed, that they incompetently misplaced, and look for new insurance anticipating they would go back in September and charge me more for July. Wow! Had they just been upfront I would not have been so upset, but the way they went about everything was so underhanded. If you go with this location be sure to check everything and do not believe anything they are saying to you.
September 2021 by Alex Ross
Good place to speed up DMV paperwork.
September 2021 by Shane Hull
Scandalous and horrible to their long-term customers. I sat on the side of the road with a flat in 102 degree weather with my 9 year old for 7 (YES SEVEN) hours for AAA and they NEVER CAME. Additionally they stole $300 from me when I canceled my auto insurance (found a much cheaper carrier) with them. They said if you cancel within a year (been a member for over 15 years) you get charged. Top it off I actually called 2 weeks before canceling and asked when the best time was to cancel and start my new insurance... they never said anything about stealing money from me then! Only later. What a piece of junk outfit!
September 2021 by First Last
Alex was my agent and he was really helpful with showing my options and advising which to take, highly recommend going through the TO branch of AAA, significantly better in every aspect. Thx Alex!
September 2021 by Shari G.
I'm and out in a jiffy. Nice staff. Got my license renewed with stickers in hand before a road trip. Love AAA.
July 2021 by S. Wynne
What a wonderful staff this location has. I came in 3 days in a row for the same thing but jad to keep leaving because of family pickup emergencies and a client last kinite meet up. Alina helped me on the third try, lol, and was so sweet and pleasant
July 2021 by Susan Meraz
Greeter was very pleasant. After a short wait, an insurance adviser helped us. She was very pleasant also. All of our issues were handled professionally and well.
June 2021 by Steve Roth
Fantastic service. Quick, courteous. Superior to DMV, which is a disorganized mess.
June 2021 by Kathleen Quaife
They all are so very kind and knowledgeable and respectful.
June 2021 by Donna Salas
Saturday was very busy but we were waited on after a short wait. Our associate was very knowledgeable and our transaction was completed quickly. Efficient visit.
June 2021 by Jeff M
Quick service to get registration issues corrected. Wish they could do all the DMV transactions.
May 2021 by William Gemberling
They were very good about keeping social distancing while also addressing the needs of each person. I felt as though I was treated with respect and not rushed at all as I took care of my membership renewal and my car registration which involved changing of my license plates. The person who took care of me was helpful and friendly showing lots of patience with me. I am thankful that AAA is so helpful and efficient at performing their services!
May 2021 by Laura Fucile
The office was busy because they were short staffed that particular day. The wait was longer than normal, but they were still quick to get to all of us. Our clerk was helpful to direct us to how to deal with our new location and provided us with maps for us to find our new residential area. I thank the gentleman for all his help.