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December 2023 by William Dan
My right shoulder suffered from hitting a heavy bag too hard in a boxing session and was here for a few months. My overall experience was extremely positive. The front desk people are nice, the physical therapists are knowledgeable, and the technicians are polite. I really enjoyed talking to David and I will be back if I have another injury.
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August 2023 by Missy Stalcup
The staff is very friendly and my therapist, Josephine Wu, is excellent. She has helped me tremendously in the last month and I look forward to further treatment to continue my progression.
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August 2023 by Max Smuli
I had an extremely disappointing experience with Silver Creek PT. My overall impression is that the quality of service provided was far from satisfactory.The waitlist for appointments was excessively long. It's frustrating to have to wait for more than a month between sessions, especially when dealing with an injury that could potentially heal faster with timely treatment. This extended waiting period seemed to disregard the urgency and importance of addressing my injury promptly.
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July 2023 by Devender SD
You'll be billed for unknowns treatment and therapies you never received. I canceled all my appointments on 5th Oct but was billed for services dates after that, after questioning billing errors, I received an email saying thier records shows I received the treatment which even requires a sign in when you visit them. I question thier business practice.
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May 2023 by Barry Marsh
My second time at Silver Creek PT. (Both times for TKR). Absolutely first class facility with knowledgeable and caring staff. Phil is my normal therapist and he is outstanding, but I have had very good experiences with several other staff member as well. They show a real concern for patient welfare and are extremely attentive. Friendly atmosphere and a staff that clearly enjoys what they do. I highly recommend Silver Creek Sunnyvale to anyone looking for PT.
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May 2023 by Renée Cailloux
I will not lie and pretend that I love going to physical therapy but this team makes it worth it! I have mostly been Anshoo's patient but I have also worked with David and Phil. They have different approaches and the results were there. They are kind, considerate and mostly thorough. They don't sugarcoat but they also support you. I now understand my body better and have learned exercises that got it back to its full power and keep it that way. Feeling strong, flexible, empowered. Thanks for your work, guidance and support!
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May 2023 by Barbara Saxton
Wonderful physical therapy clinic! My insurance covers most of the visit costs (with a reasonable copay). My p/t Josephine Wu is amazing. We're making great progress on my leg issues!
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May 2023 by Toorit IO
Terrible experience.Booked with ZocDoc on their page (this is the only option) and my appointment was cancelled 9 minutes before I arrived. Turns out when booking with ZocDoc (it was my first time using the platform) the booking isn’t really confirmed until the office confirms it. Also ZocDoc will show you literally every day and time possible as “Open” yet their availability is far from that.When I got to the office they did not try to accommodate me, despite the fact that I took a day off from work to make it to the appointment that didn’t exist in their system.Can’t speak for the level of service from their physicians, but the administrative aspect of it left a very bad taste in my mouth. If I made the appointment a day before, I’d understand. But my appointment sat on the system for over a week before they canceled it 9 minutes before.
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March 2023 by Cheng
I had a very good experience with SCPT. I had been working with Phil for several months on both of my knees. My issue was that my muscles round the knee were not strong due to lack of exercise and it started to hurt after having a 5miles hike in the national park. It got worse from time to time, before my PT sessions, I could barely walk for 30 mins. Now, I could go hiking for 5miles without any issues and can go snowboarding. Thanks a lot for Phil and his team's hard work and I really appreciate it.
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February 2023 by Teresa S. Garcia
There attention to details are something i have never experienced in Physical therapy. I felt pain relief after my first visit.I highly recommend there services!
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December 2022 by Monique D.
Silver Creek Physical Therapy has an amazing staff. They work efficiently together as a team. The receptionist "Mrs. Sheila" as well as the staff EJ, David, Jay, and many more whom names I don't remember are all compassionate and focused on helping their patients achieve their goals. I did not start off as a happy camper but they were all patient and understanding of my condition. I have been struggling with CRPS and their are many challenges that I have been facing. This staff is understanding and willing to work with your progress at your own pace. It is also a very pleasant and peaceful environment that's you will enjoy during your experience. I will recommend Silver Creek Therapy to anyone that wants a great experience during their recovery. I hope to see them again soon. Thank you for an amazing experience
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December 2022 by Xiuduan Fang
I had an ACL surgery on my right knee in March and have been visiting Silver Creek PT since April. My experience has been awesome. From day one everyone has been professional and friendly. My case has been tough since I have generated a lot of scar tissues. I want to thank Phil and his team (David, Josephine etc). Phil is a very experienced and knowledgeable physical therapist. He and his staff are diligent, very courteous, encouraging and motivating. I have also felt supported by the techs (Jay, Jasmine, Noah, and Jackie). They have challenged me with a stretch yet realistic goal. Highly recommended.
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December 2022 by Anh Nguyen
I had an ACL surgery on my left knee in May and have been seeing Phil for PT for more than 6 months now. I'm training to return to sports at this moment. The initial exercises and manual therapy were very helpful for me to quickly regain range of motion.
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December 2022 by Ashley Huynh
I was a former PT student placed on a rotation here, and this place not only built up my confidence but made me into the physical therapist I am today. My CI, David, showed me how to be the best I could be and helped me build my confidence in myself, and it showed by how well the patient responded to me and my treatment. I am grateful for his guidance and pep talks throughout my time there because these are the memories and lessons I will carry into my future practice. Not only was my CI great, but the entire staff was also so friendly and helpful. One thing about the team here is that almost everyone can speak a second language which is impressive and rare. The staff always goes above and beyond and makes each patient feel that their feelings are valid and they are more motivated to get better mentally and physically. As a student, I dealt with a lot of imposture syndrome. I felt supported by the other PTs ( Phil, Anshoo, Josephine, and Tiffany) and the front office staff ( Katherine and Sheila), who guided me through my uncertainties. Another thing to mention is that the hot packs WILL get hot; give it 1-2 minutes before asking one of the techs if it is a " hot or cold pack." The techs ( Jay, Jasmine, Noah, Stephanie, And Jackie) made my experience at silver creek Sunnyvale feel like home, and not only did I learn to be an entry-level clinician, but also made lifelong friendships. To anyone considering silver creek physical therapy Sunnyvale, I would recommend this place to my close friends and family without a doubt! And if another student is reading this wondering if this place will nurture your learning, you're in the best hands with this staff. <3
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October 2022 by Qi Metrics Media Research
Silver Creek is excellent! I was referred for shoulder pain and after a few weeks the pain is subsiding, my upper body is stronger, and even my posture is improved! My physical therapist, Ashley, is wonderful. She's a good communicator, friendly and encouraging, and also makes good plans and sticks to them. It's very easy to know what I need to be working on, and how to get that done. All around it's been a great experience!
