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March 2024 by Bre Davis
I absolutely love this place. The experience was seamless from start to finish. The whole team was polite, kind and informative. They always met me with a smile and that was a blessing every time. Not only did they do an amazing job fixing my car in a timely fashion, but when I got her back they had washed, buffed and waxed my car to the point it looked brand new. Amazing job guys 10 out of 10 recommend! Thank you for your excellent service.
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March 2024 by juan robles
I had a car collision and selected this place to fix my car. The staff are very professional and friendly. They still able to find parts to fix my Pontiac G6 2010 which is no longer in production anymore. Good job to Monica Medina, she really handle my repair case very well and always keeping me updated on the progress until the completion of repair work. Im very satisfied with the repair done and now my car is back to the rhythm of my life.
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February 2024 by Naveen Pitchandi
Phenomenal customer service. Front desk folks are very communicative and kind. They go above and beyond to make sure your car is well taken care of and make sure deliver the best customer service.
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February 2024 by Amanpreet Kaur
Great customer service and my car done earlier than expected. I leave the rental car at the shop. They take care of it. Saved my time. I really appreciate it ?
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February 2024 by kim walter
Unbelievable customer service and exquisite repair. This is my second car to be worked on there, and I honestly could not be happier with the repairs. The staff is really nice too!
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February 2024 by Yogesh Suki
Recently, my vehicle was involved in an incident causing damage to the rear bumper. Caliber Collision performed an outstanding service in restoring the bumper and repainting the vehicle's exterior. The level of craftsmanship was such that it appeared as though the incident had never occurred. They facilitated a rental vehicle for my convenience, which I was able to return at their premises. I must extend my particular gratitude to Richard, who displayed exceptional diligence in diagnosing and rectifying a battery issue. He maintained regular contact to ensure the completion of the repair and resolve a battery issue. Richard's commitment to excellent customer service is commendable. I am thoroughly gratified by their service and extend my best wishes to Richard and his team for their continued success. They did a fantastic job.
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February 2024 by Usman Alizai
great repair shop, honest and on time delivery of my car!
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February 2024 by CST Fusion
Met them for an estimate. They never called me back
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January 2024 by Alicia Baker
I had a great experience with this shop to repair my car from an accident. The shop worked directly with my insurance company and the process was super easy. The repair is great and I'm very happy with it. I would return to this shop for future repairs and recommend them.
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December 2023 by toshi usami
Sunnyvale east... great service
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October 2023 by Min-Hui Wang
Told me would take 2 days. However, it took them 4 days to finish without keeping me updated. At the end of the 2nd day, I called and was told would need one more day. The next day texted me it would take another day. I ended up picking up my car the afternoon right before I left the country. When I picked up my car, they forgot to ask me to pay for my deductible. I forgot too since I was in a hurry to prepare for leaving the country next morning. Caliber started calling me multiple times every day immediately while I was abroad. They left a voice mail asking me to call back without any further details. I thought it's something urgent and needed to ask my son to call them for me. My son told them I will be out of country for 14 days. Told my son if I don't pay them within 14 days when I go back the US, they will send me to collection agent. Feel very uncomfortable to be threatened that way. I never refused to pay and it's your front desk forgot to collet the deductible when I picked up the car. Plus I already told you I will pay when I am back to the US. Is there a need to still threaten your customer that way?
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October 2023 by BabyG
This morning I showed up to this location not knowing that its by appointment only! I broke my rear view mirror so scared driving it. I saw this man so busy and asked if he could help me, he came out and check my rear view mirror and glued it, cleaned it and looks like brand new that nothing happen ?. Wow.....this is a FAVOR! This gentleman name Richard is an asset to this company. I appreciate you sir so much! Keep helping people! God bless you! Thank you for helping me ?. I will recommend this place to my family and friends ❤️. Thank you for all you do!
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October 2023 by Raymond Wing
I am a retired airline power plant engineer for United Airlines.I brought my 2011 Honda Pilot in to "Caliber Collison" to restore or replace the front bumper along with various related parts that were damaged in an accident.The personnel at "Caliber" handled everthing in a very efficient and courteous manner.The final restoration was outstanding!The paint quality was a perfect match.The "fit form and function" of all the related assembled parts was "A perfect 10"!I recommend "Caliber Collison" to everyone.They will truly restore the rhythm of your life.
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October 2023 by Dwight Fox
Great swift repair work, I was happy they fixed my car so quicklyServices: Painting
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September 2023 by Kim guzman
Caliber Collision Sunnyvale did an amazing job on repairing my 2019 Camaro. I was informes every step of the way and my vehicle was ready earlier than promised. Will recommend to everyone.Service: Body & Trim
