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March 2024 by Gloria Hamilton
Such friendly and accommodating staff. Convenient location.My husband and I are very happy with the services.
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March 2024 by Elisa Lewis
The employees are so friendly and helpful.
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March 2024 by Deon Price
The professionalism and excellent customer service.
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January 2024 by Teresa Roos
The store manager and the staff are so very welcoming! They are both professional and friendly! The manager makes me feel as if I am the most important and valued customer of her day!
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December 2023 by OLGA BELOUSOVA
5 star customer service every time! Everyone is friendly, efficient, patient and helpful!
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December 2023 by Traciie Espinosa
The staff member told me i could not get a confirmation on my package I wanted to send. Made me feel like my package was going to turn up missing. I went somewhere else to mail my package.
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October 2023 by Jamila George
New management is HORRIBLE. New staff and employees are HORRIBLE. Broken packages, missing packages, giving my mail to people, letting my abuser send mail to my P.O. Box and tamper with my mail. Withholding my mail and hanging up in my face whenever I try to pay my bill. A lot of young girls working there that don’t know anything about RESPECT!
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October 2023 by Rodney Jones (rodneyjspeaks)
I've used UPS services for years and have had flawless results.
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September 2023 by Alandrea M.
I've visited this store multiple times due to my Amazon returns. Ammita and Abriana ALWAYS greet me with a smile. They both are very professional and have exceptional customer service skills. Sadly, I can't say that about one particular employee who works there. She's rude and lack customer service skills. Back to Ammita and Abriana. They both know how to keep customers happy and to keep them coming back to this store. If it wasn't for them, I would have choose to do business elsewhere.
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August 2023 by Alysia Gemignani
Abriana was truly amazing and such a great help! Walked us through everything and explained it well. Super kind and great customer service.
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April 2023 by Aaron Scott
As usual the Suisun UPS always makes the process quick and easy. Mari and Ryan were super knowledgeable , helpful, friendly and professional…. Even going as far as taking care of something as simple as bubble wrap for me. With everyone trying to Nickle and dime you these days, it was a welcome gesture… one which they did not have to do. I will definitely be doing more business with the store in the future
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April 2023 by Maureen Santa Maria
The store is outstanding while handling my Amazon returns or shipping packages! The People are friendly and very helpful, and the list goes on and on. I highly recommend them!
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April 2023 by Victoria
Mari and Ryan were awesome! I came in about 6pm and they had a packed house but handled everyone with kindness and efficiency. Thank you!
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April 2023 by Triumphant Worship Center
Excellent…excellent…excellent customer service! The notary at the UPS store by my house in Fairfield left at 5pm. ? I called the Suisun UPS at 6:12 and the notary said she was leaving in 10 min. ? I begged her to stay. She said she’d stay another 10-15 min. ? GPS said I would get there at 6:32 pm. ? My Hubby got there before me because he was closer & she said she’d stay until I got there. I was so elated & grateful. ??????
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March 2023 by Janice Martin
I always go to this ups store for any of my Amazon returns, sending packages and even helping me out to send out my usps packages to spare me the drive to the post office. Very fast, friendly atmosphere and efficient service!!!