-
December 2023 by Malik Rah
Closes on random days they change business hours randomly
-
December 2023 by Charles Terry
Like the people and space also the pool
-
July 2023 by David
Very nice staff and very clean place to workout in, the pools our amazing
-
April 2023 by Kia L.
I attended a Fairfield Suisun Rotary Lunch at this location. Was impressed at how big and nice this space is. Love that they support the community and they were the Fairfield-Suisun Chambers Business of the year in 2019. I think it's a great space. They have a rock climbing wall which I think is so cool!
-
August 2022 by Stephen O.
Aggressive/condescending staff. Ladies do not wear sports bras because you will leave feeling shamed and criticized by the staff. Extremely outdated kinda place
-
July 2022 by Araceli T.
I hate the kroc center abussive racist rude people. They dont care about the people or dissable people. Very unprofessional, they just care about the money. I hate their management they lie to people. Front desk totally racist unprofessional and rude will never be coming back here i rather spend my money somewhere else. I will give a zero stars. This place can go to hell. Because everyone in this place are evil.
-
June 2022 by Cheryl Ann B.
They say it's safe haven and a church community facility we came here party of 8 to pay the the day pass entrance fee. We had all Our ID's but one one of my friends elderly senior mom only has a picture of it since they forgot it at a different purse left at home. The Caucasian young man at the front desk today was very rude and didn't accept my friends moms Picture ID and didn't allow her to at least stay in the lobby to wait for us to swim for a bit at the pool. He said she can't even sit at the lobby and wait. How is this a Salvation Army church and run a establishment like this? No heart! My friends mother is a elderly woman. They expect her to sit outside during this heat at the bench while waiting for us? We all left and felt really upset how they treat there customers. Never again! Would never recommend this place to anyone wit the lack of treatment they have for people. On top of that, he made us feel like we were immigrants asking for a Visa or a passport to show. We told him we ALL have California ID's and my friends mom has a picture of hers on her phone. My friends came a long way from San Pablo and Vallejo to come to this place to cool off from the heat and spend time. What a way to ruin our moment with each other by trying to split one of my friends mom and have her be outside. You people are heartless. I've read a review how a kid didn't have $7 dollars and they didn't even allow that kid to stay in the lobby to wait for his ride. If something happens to these people outside your establishment either hurt or robbed I hope you all learn a lesson from a lawsuit.
-
June 2022 by Merlin P.
These people aren't for the community if they refused 1 elderly person of a group of 8 that forgot her id, even for her just to wait for the group to cool in the pool he said she had to wait outside in a over 100 degree weather even if she had a picture of her id, full of crap! for they community my butt! community for their benefit what kind of America is this!?! Was we born on this land to be neglected? Our family's last appearance here god bless AMERICA!
-
June 2022 by Francheska P.
In all honesty I rate this place zero stars the front desk staff is rude and didn't let a senior in just because over not having an ID on hand and the staff said to all of us in the group looking for a Visa card, passport or California ID as if we are illegal people. This is very unprofessional of him to even ask for these things. I would never recommend this place to anyone as the staff is rude and actually talking about the place is crowded in a lobby. When really it wasn't. Having a senior not being able to even sit inside on a hot summer day is just ridiculous we all had money and ID except for one person which is a senior. So with that said zero stars all the way. And yes we left the place and none of us went in after all this. First time here and definitely a bad experience and we came from a far distance just to come to this place to get rude service. Don't go here they are not for all the community as they say they are. Rude rude rude.
-
April 2022 by Joseph V.
Amazing staff, amazing facility, and amazing members. The staff is welcoming and professional. The facility is clean and well kept. The members are friendly and kind. 10/10 recommend
-
February 2022 by Sheldon W.
Every time I attend this gym/family center, it's spotless. All the time I see the wonderful staff cleaning and wiping down things. The locker room, clean, the pool area, clean, the weight room, clean. Big thumbs up to management and more importantly the staff doing the work, and doing it well. We'll done Kroc.
-
February 2022 by Gia W.
Although this facility is nice, and we are experiencing a pandemic (COVID) the event planner was beyond annoying. This was a repast for a funeral where the average age attending was 60 years of age there was one 7 year old in attendance. So imagine them repeating the do's and don'ts over & over & over. If they had just explained the process once maybe even a reminder, but throughout the entire time we were there they were breathing down our necks. We had begin to feel like it was a race thing. It is so unfortunate that I cannot recommend this location for an event, especially since there are few decent event facilities. You take a deposit so let people enjoy their event without you barging in every 30 minutes. I even explained to her that I work for the State with COVID so I'm well aware of the CDC's rules. If you want a relaxing experience this place isn't it.
-
September 2021 by Mia B.
Excellent youth programs such as basketball and swim classes! The gym membership prices are affordable for big families. I appreciate that this Christian gym is military friendly that offers special membership rates. The staff are very friendly and helpful. Their pool and locker rooms are very clean and well-organized. My complaint is that the showers in the private family restrooms are cold and sometimes don't work on certain occasions. The staff mentioned that it takes a while to warm up. But it seems it takes way too long just to shower! Also they do not allow little boys in the women lockers. This is a challenge for a single mom like me. If some of the showers from the family restrooms are not working and occupied, what will you do if you have a shivering little boy waiting for a vacant restroom to use to pee or shower? Where would we go? Please ensure that the showers in the family restrooms are fully operable with warm water to shower with...
-
September 2021 by Aiwass626
(Translated by Google) The "lady" at the entrance understood that my mother was illegal when I told her that she was not from here and that she did not have an ID (referring to the driver's license), she almost ran my mother from the counter to the street saying that she did not it can happen in that place. Something completely intelligent and more so when you realize their prejudices. My mother had valid official IDs with which to register and 100% legal in the country ...It was just a grandmother wanting to see her grandson at his swimming lessons ... Sorry!(Original)La "señora" de la entrada entendio que mi madre era ilegal cuando le dije que no era de aquí y que no tenía una ID (refiriéndome a la licencia de manejo), casi corre a mi madre del mostrador a la calle diciendo que así no puede pasar en ese lugar. Algo completamente intelerante y más si cuando te das cuenta de sus prejuicios. Mi madre tenía identificaciones oficiales vigentes con que registrarse y 100% legal en el país...Solo era una abuela queriendo ver a su nieto en sus clases de natación... Lamentable!
-
February 2020 by Otilia Canto
(Translated by Google) Very nice a total relaxation tranquility and super effective staff