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May 2023 by Nene T.
Horrible customer service!!! Waited in line for legos for like 10 mins. Pressed the bottom several times and even looked for someone! I ended up getting it off of AAmazon instead!
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November 2022 by Carolyn H.
Visited this store today before returning to the Bay Area. Before leaving the store I wanted to go to the restroom but the entrance was blocked by a line of shopping carts!! I was told that the restrooms had been closed since the day before and even the employees had to leave the premises to find a restroom!!! Not only is this an health issue but I think the store shouldn't have opened without restroom access...
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September 2022 by Jimmy S.
Double check your receipt. This store charged me $33 (which it is not $33 but closer to $9.99)for a 6 pack of lagunitas beer. I went to customer service to return, which they kindly did but was informed that this has been a problem for weeks!Edit: the two people that helped me in the photo area were extremely helpful
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August 2022 by Breanna T.
Oh my Lord it is so easy to get lost in this store for hours and still have places to look..I will go down I'll come back down that aisle again and keep finding new things this store is humongous!I have went here for the past month at least and I have still not made it around to the whole entire place.. workers are always usually very friendly and there's a self check out that makes my life 10 million times easier when I only have a few things and don't have to wait in a huge line!There's so much clearance if that's what you're looking for more than I've ever seen it many stores it's so hard to get lost in everything that's here if you don't have extra money to spend I choose to stay away because it's so easy to spend so much lol. Would definitely recommend 1000 times but like I said it's dangerous if you go here not the area just spending wise.That's also another thing I really love is there so much parking and the area is a nice area that it's located in.
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July 2022 by Stephanie C.
While I was at this Walmart I noticed it was very clean and the shelves were well stocked. The employees I engaged with were very polite and helpful. I prefer this Walmart to the other ones in the area because it seems cleaner and more orderly. I ordered a custom cake and it was made exactly as I ordered.
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June 2022 by Valerie G.
Wish I could give this place a 0 this is my second time coming to this location the costume service is horrible I was at self check out I pressed the help button the I lady worker was standing against the wall watching Who I don't know ? Mind you the conveyor belt is so dirty who knows when the last time they cleaned then or wiped them down. Oh and I also forgot to mention when I got to the front of the store no baskets no Clorox wipes to wipe down the basket handle I had to go back outside to get a basket all the baskets were outside in the parking lot. Back to the lady she came over to the register I asked for help I did not know the barcode to this particular item the barcode was not on the item I cannot find it in the look up section. So she proceeds to look up the item not very happy you could tell she was in a bad mood. Then I ask her if I could purchase some liquor with her since she is a cashier? She proceeds to tell me No! I have to get back in line to pay for this somewhere else At that point I'm frustrated and I'm not about to go back into another line. No one ever wants to do their job be friendly to help customers why even pay these workers to work there if they're not gonna give great customer service? Shame on you Walmart Basically you hire people to do nothing the store is dirty I see workers walking around on their cell phones probably taking personal calls Not to mention the produce department couldn't find bags to put the produce? And finally after a while I did find some bags I went over to the tomatoes only to see that the tomatoes are bad they have mold. Overall another bad customer service in California
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June 2022 by Maria G.
I know I shouldn't expect much from this notorious place but...I bought a cake. It was supposed to be a custard like flan but it was rubber. I wasted my cash and they refused to refund when I brought it back. I hate Walmart. It's such a "gotcha" low down dirty sh_thole. I even tracked down the store manager and called corporate but zero satisfaction! It's perilous to shop here
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May 2022 by Jacqueline M.
I am pregnant and was having a very hard and emotional day, i was trying to set up my nursery when i realized the curtains i purchased from walmart were to dark so i went exchanged them and got the money on a gift card. After shopping getting the right curtains and getting checked out i realize i dropped my gift card somewhere in the store, i had 10 dollars on me and nothing else. I couldnt find it and im getting emotional at this point i go back and look 2-3 times cant find it, there was 77 dollars on there and pretty much all i had to my name and after maybe an hour or so im just sitting there crying accepting that im out 77 dollars and wont be hanging up anything in my nursery today. But the manager and some employees figured it out and found the money i needed. I check out crying like a baby, its something i will never forget it doesnt seem like much to some people but to an over emotional pregnant mother it was heaven sent, im very thankful for the manager and employees at this store.
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April 2022 by Sam E.
Be careful going to this Walmart location They charged me $161.30 for something called site merch They charged me $18.44 for CRV I found out these extra charge "Rip off" after I went home I had to stop by second day before work and Customer service made me wait for 20 mins then told me I have to get the manger. The manger came 15 mins later and told me I have to check with our loss prevention team to check the camera for CRV charge and they are on lunch right now. So now I have to wait another hour and when I told (Sandy) the manager that I can't wait that long and I need a solution now because it's my fault! Sandy the manager said stop talking to me or I call 911 for you. What an experience! I don't recommend going to this location and if you have to make sure to always check your receipt before leaving because they will rip you off for sure!!
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April 2022 by Kimberly C.
It's a shame that good service is hard to find. My guy lives near by and we come here dzily. Just the other day As usual this place never has carts available? My guy is a veteran who has occasional pain from an Inj0ury due to his military service. Every time we come here they rarely have Carts available? We have complained on numerous occasions. The African American older Associzte who works at the entrance was very RUDE! He was asked where were the carts? He became scarcastic and agitated. He yelled at my guy that you have an attitude and went on about that he was a vet and didn't need to be there as he used to earn $100k? Where did this come from? He never addressed the issue of the carts as he was ranting. What a prick! Another young man saw what this man did and went to obtain my guy a Cart. It's a shame that those with disabilities can not get appropriate assistance without this idiot going on and on about something unrelated. It's like what does the price of milk in China have to do with obtaining a cart?
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March 2022 by Kate D.
Wish I could give ZERO stars. The MGR and staff are completely incompetent. Almost every item I purchased rang up a different amount to what the sign posted said. I had to go to customer service for adjustments and was telling the young lady. She directed me to her MGR who sitting behind her. He said the signs were wrong due to inflation. Don't you think Walmart would want these signs correct with inflation to help your customers? What a misleading joke to every shopper that comes to this location. One of the items adjusted was off by 9.00 dollars. I won't be going back to Walmart, Target has their stores in better shape and has better hiring standards.
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February 2022 by John Z.
Today on the 16th of February 2022, I had an unfortunate experience with a woman cashier at register #7. She has a horrible, rude, stank, ghetto attitude, while wearing a tshirt that says "Queen." She very much reminded my of Pumbaa from the Lion King. How this person made it through the basic interview process is beyond me. My only satisfaction is knowing that I am sure she will never rise beyond this station in life. In all the time I have been patronizing this this store, Pumbaa is the 1st person that has been rude or unprofessional.
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January 2022 by Allan L.
A solid recommendation. Come here to pick anything I need. Usually come here for the groceries.
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November 2021 by Jazmín T.
I went in with my husband trying to find a bed for our son a lady named Linda in the toddler section was super rude to us. She said she only handled giving out what was locked up we asked if she could call someone else To see if they could help us and she was even more rude about it rolling her eyes. When she finally found someone to help us she was whispering to her coworker Right in front of us including when she walked away. Super rude she needs better customer service especially the way she says things
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November 2021 by Henry A.
I was looking for a certain toy for my nephew that was located in vv but wasn't able to buy at the time. So i came here to look for it. Couldn't find at same price. I asked a worker at the self serve register if it was possible to check if they carried it and he said no. I went back to toy section and asked Lance. He immediately attempted to look it up and even checked ff store to see if it was there. Appreciated his effort, not the other one's non effort. More Lances, less of the other ones!