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January 2024 by Yessenia Fuentes Ganga
Pricing is reasonable. They managed to get us in the next day.
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December 2023 by Gina V
I can't even give a star to this business. The new owners of this business are scammers, liars and rude. I have been a client for over 10 years and have never had a problem with this vet hospital until the new ownership took over. They lie and said they lost my dogs medical chart all of sudden. They have no records of him getting his rabies shots when in fact he got them there, county has proof. They are rude and dismissive and they changed me for a service they didn't provide. The vet and vet assistant didn't care about a word I said to them about how to handle my dog. They were insisting on medicating for a produce that he had been getting there for years. But the vet didn't care. Staff is just as rude. And the new pricing is outrageous now. So be warned and take your fur babies somewhere else. Take them to vet who actually cares about you and your pet.
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October 2023 by ncaljohn
Our family has used this vet since we moved into area. Recently the primary vet retired. Sad to see that happen.New owners/Vet had raised prices, decreased service and availability. Now we are looking for a new Vet.Worst phone experience ever. Had called for an appointment but none available and placed on hold. Waited almost an hour and no answer. Called on another line and helped immediately while still on hold. This happened more than once.Prescription prices were really high we ended up going to Costco to get them filled.
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September 2023 by Kiara Walker
Horrible ! They are under new ownership and the new Veterinarian is extremely rude and unprofessional. He will quote you a price have you sign it and then manipulate the numbers. He has zero communication skills, I would never ever trust that doctor with my pet. If I could give it zero stars I would . Pet Owners beware they are not under the same owner as before !!!!
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August 2023 by Yasmine Corrigan
We regularly bring our dog here ever since he was a puppy until now that he’s 3 years old. I noticed sometimes that our dog’s file is not ready during his appointment coz they would keep asking a lot of questions regarding his name, owner name etc. I ignored that though. But yesterday just reached my limit and decided not to bring him there anymore. They have given him a Bordetella vaccine that he was just given on June 23, 2023. That’s just about a month ago. They were even gonna give him an Influenza shot also if they have the medication on stock when he already had it on January 2023 and that’s just a yearly thing.My mom brought my dog at this facility yesterday for his gland expression; also to ask them for an updated copy of his vaccine record that we need for our sitter and also asked them to give whatever vaccine that he needs to do to stay updated. They should know better what vaccine to give him coz I assume it’s protocol to check on their client’s file and record. I noticed about it upon comparing the previous receipts and from the itemized receipt they have given my mom yesterday . So I called them ASAP and informed them of my concern, the lady who answered the phone named Elizabeth put me on hold for a minute and told me that there’s nothing to worry about. I had to explain to her that they should have checked the record first before giving my dog whatever vaccine. I also told her that they were also gonna give him Influenza even if he had it already in January coz they weren’t checking his record. She said it’s a miscommunication. She said that they based what they have given my dog on the old vaccine record that my mom showed them dating Sept 2022. Dogs may be just animals to them but for some people, they are their family, they too are like humans. You don’t just give a person a shot without checking first for their allergy, for the right medication, right dose, time etc. Follow the 6 rights of medication. There was no apology from them at all. They charged me for that vaccine, not even offering to take it off, no apology, no remorse at all for the stress they have caused me.And when my husband went there today to ask for the updated vaccine record, they omitted to put the Bordetella that was given yesterday on my dog’s record. Smh!Don’t go to this facility!
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August 2023 by Brian Kraus
Cosmo the cat was 18 years old. He couldn't walk anymore, and it was time.ABC was so kind and understanding. Letting us stay with him, to the last moments. The whole experience was so peaceful for Cosmo and us.?♥️
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July 2023 by Ces OCH
I scheduled an appointment at 1:00 PM I went there 5 minute earlier. First they ha recepcionista that don’t care about customers. Finally I check in and she ask me to sit and wait. By one she took us to the a room. She check the weight of my dog and left. After 30:00 minutes waiting she return and ask what do we need I explained and left. 20 minutes later I went outside and ask how long I have wait. She ignored me at first but when I raised my voice she said soon. I ask how soon and ignored me again. I had to left. I respect their time showing on time! I demand respect from them too.
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June 2023 by Aaron Elijah Colyer
Great friendly staff, took excellent care of my service dog and even gave me a veterans discount. Reasonable prices for a California veterinarian.
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June 2023 by Jieyu Lin
Very kind Vet and reasonable charge. I will recommend this facility if your pet needs care
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June 2023 by omally89
Very kind and honest doctor who truly cares about the animals. Kind staff with great customer service.
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May 2023 by Kimberly Pitters
Great experience I really appreciated the service. I hope my dogs medicine and everything works out. I really don't have any complaints. The vet and staff were patient and professional.
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May 2023 by Matti Smith
They are improving, their hours are more flexible. You are able to make appointments easier. Customer service has improved a lot.
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April 2023 by Emily
Took my dog here once and will never be back.My biggest issue is the male doctor would hardly acknowledge me and really only spoke to my boyfriend when *I* was the one giving all of the info (and the fact that it’s MY dog). They also don’t do anything electronically/online so if they lose your pet’s file, you’re basically screwed - which has happened before. Hands down one of the worst clinics I’ve been to.
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January 2023 by Patti Keefe-Perez
Low cost vaccinations on Saturdays and Wednesday evenings. The staff is friendly! ABC has been caring for our fur babies for over 30 years.
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December 2022 by Kristin Sosso
Please read the real Yelp reviews prior to bringing your fur family- those reviews tell a very different and real story about this place. Some of the stories are pretty heartbreaking-they don’t let you with your pet during euthanasia- WTH???
