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July 2024 by Haleana
This is only for the pharmacy.
I got a prescription on Tuesday 7/9. I went after I got out of urgent care and it wasn’t ready. I ended up forgetting about it and did not receive further instructions for it. My symptoms worsened on 7/11 and I went to the ER on 7/12. Earlier in the day of 7/12 I went to get my prescription and they said it still was not ready.
In the ER, my legs became numb up to my knees, my arms were numb up to my elbows. My face was numb and later in the night the numbness was traveling up my spine.
This was also a throbbing painful numbing, not like a complete numb.
I couldn’t walk, I couldn’t move my fingers.
I was having chills, headaches, and stabbing radiating pain in my lower back.
All of this could’ve been prevented if the prescription didn’t take 5 days to be ready.
All of this could’ve been prevented if the pharmacy team said I could get the medication somewhere else.
I will never go here again.
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June 2024 by Wendy Sisneroz
This pharmacy is slow, they never have enough people working and I got stuck in the drive thru for 40 minutes and no one came to the window. One cashier working in that store is ridiculous. Move your prescriptions to a better pharmacy. Don’t waste your time
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June 2024 by audrey akridge
I waited an hour and half last night in the drive through for medication. I’m sick and in pain no one should be waiting that long for medication especially when the drive through is supposed to speed up the process. Absolutely ridiculous
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May 2024 by Sean Casto
Seems that the store is short on staff, had a very long line at 10am and only one cashier working.
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March 2024 by Liz F.
Today has been one of the top 5 worst days of my life. I am so sidetracked and spacey. I walked into Walgreens to load money onto a card. The guy helping me was very nice, and very professional. After finishing my transaction my daughter and I left. We got all the way out onto hammer lane. When stopped at a stop light we see the kind checker running across traffic at 4:30 pm waving my debit card at me. Reggie you are beyond kind. Thank you for your integrity, thank you for going the extra mile. People aren't kind or honest like this anymore. You made an awful day less awful. Thank you
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November 2023 by Sonya Lugo
The cashier carmen is rude. If your sick stay home, don't cone get the customers sick with you.plus don't be lecturing about how to use our own credit/debit cards. It's people like you the reason why we don't trust debit, your watching what we are keying in then you want to lecture us on using debit. A manager should not have even allowed her at work ill.
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November 2023 by Road Runner
Susie has a sour attitude, husband cheated on her or probably receive no D ?♂️. Overall the other worker are cool
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July 2023 by Lester Sabo
Prompt and courteous staff. Very professional.
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July 2023 by Phoenix Force Oracle
Very friendly and funny service
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July 2023 by Deloriann Quesada
The pharmacy is the WORST! Thay are cluttered & have no idea whose stuff is what! They messed up my prescription several times! They seem to have trouble getting a system down on how things are supposed to be done! They are just not worth the headache.
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July 2023 by Mahesh Shinde
Rude service
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July 2023 by Aditee Jadhav
Very rude service. No customer value added to responses
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July 2023 by Brittney Boswell
Went to this store this evening to buy some body wash. It’s locked up so I pushed the button for help. I hear a YES behind me. I apologized I didn’t see her or I wouldn’t have pushed the button. I asked for 3 of the old spice body wash. She grabbed one and closed the door. I said oh I need 3. She said yeah I know. I said oh sorry. She said you didn’t even give me a chance to grab them all. She grabbed the body wash and walked up to the front counter and obviously annoyed put them down. The cashier was lovely and very kind. I asked for the woman’s name who got the body wash I was told her name was Susie and you would never guess but she is the manager. I was shocked. I’ve never had such bad customer service and I coupon so I frequent Walgreens a lot. Very disappointed. I’ve never seen a person who hates their job so openly. The 3 stars was for the very sweet cashier. I wish I would have gotten her name.
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July 2023 by Kelly Cambridgeport
Came here for passport photos on a weekday morning and two employees struggled with the process as if this were the first time they have ever been asked for the service. There was a struggle with the camera because it kept on providing fuzzy pictures, there was a struggle with the cord that attaches the camera to the photo viewer. The lady who was taking a picture of one of my relatives exhibited impatience because we arranged my relative's shirt. There was no one else waiting for passport photos and it took about an hour to get them. Employee said that the pink lighting with the W sign was casting a pinkish hue in the background of the passport photos, so they needed to get the photo editor to make the background white. This sounds like a known problem that the store has had for a long time. What's interesting is when I took pictures with my iPhone of people against the white background screen in this store, there was no pinkish hue. I've taken passport photos at other places like CVS and Costco and the wait time to get the photos paid and out the door is 10 minutes or less. Fortunately, passport photos are taken once every 10 years so next time, I'll advise people to go to somewhere else. There was a male employee, the third employee who got involved, who finally came by and he took charge of the situation. He knew exactly what to do and helped get the pictures done.I gave this Walgreens three stars because employees were mostly nice. The passport photos were $15.99 plus tax for two, so the expectations were that for that price, the service would have been better and faster. Walgreens should've given us a discount for the inordinately long wait.
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May 2023 by Anthony Rutchena
I came to the pharmacy today to order and pick up my insulin. The clerk helping at the pharmacy seemed untrained and confused about his job. I was unable to order my prescriptions and now risking a day with out it due to his incompetence. I would not suggest coming here the staff is lazy and unhelpful.
