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July 2024 by Sweet Brewd (MrBrewed)
Walgreens claimed there was a shortage of generic medicines, I believed them. My insurance didn't want to pay for the brand names, so I went to CVS looking for cheaper prices, not only was it cheaper but they also had the generic medicines that walgreens claimed they havent seen in months....
Don't trust walgreens, go to CVS instead, I bet you anything you will find the medicines that walgreens claims are 'on shortage'. Not to mention it didn't take me an hour to get my meds, much faster.
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June 2024 by Jinzhu Gao
The service here is horrible. Every time I call, no one picks up. The usual hold time is around 10 minutes. The pharmacists don’t even know the status of prescriptions and will tell you misleading information.
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June 2024 by Brad Cotton
No one ever answers the phone. Puts you on hold and pick it up and put you back on hold. All of the walgreens do this. It is standard operating procedure.
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April 2024 by H G
Pharmacy drive thru is poorly ran and they allow customers to wait at the window for 20/30 mins while the line is 6 cars deep. If it ain't ready move along and help next customer.
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March 2024 by Erin C.
Is giving zero stars and option? Avoid this place like you would avoid hell. This is the slowest most awful pharmacy there is. No one has a good experience here. Nothing about this pharmacy makes sense. You have insurance? Not at this pharmacy you don't, they won't take it. You don't want to catch covid while you wait for two hours? Too bad, should've used the drive thru. You don't need a consultation? Too bad you will have to wait for the cashier to whisper that she needs the pharmacist multiple times till she finally saunters over to do something called a tap. Lord, please let me NEVER have to return to this wretched place.
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March 2024 by Jessica Black
They make you mad here
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November 2023 by Savannah R.
I've been coming to this Walgreens location for many years. This is my usual spot to pick up prescriptions from the pharmacy. Sometimes, customer service can be hit or miss. In the majority of visits, the staff members are not always welcoming or friendly. The wait time to pick up the medicine is not too shabby. I will continue to come back to this location since it's close to my home.
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November 2023 by knoahbody69
It's okay. Sometimes they run out of things that I buy.
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October 2023 by Heidi Brooks
Clean, friendly, knowledgeable employees. Open 24 hours, pharmacy incuded.
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October 2023 by Angela L.
I am writing this review for the pharmacy(although it doesn't look like it will make any difference because they just don't care!) my dr called my tonight to let me know she was putting in a scrip for me. I don't normally use Walgreens because I am an Adventist health employee but their pharmacy is closed on evenings and weekends. I requested Walgreens because they are 24 hrs. At least one hour after the prescription was placed, I went to the drive-through. They told me that my prescription would not be filled until the 21st. I asked them why if this was a brand new prescription? They said there was two prescriptions in their system for the same thing and instead of noticing that they were duplicates and filling the proper one, they decided to not do either after. After questioning them, they said OK and then told me that it would be an hour before they could fill it. I asked them why it would take an hour when the prescription was put in a while ago and they couldn't give me a reason. I went home as I only live right around the corner two minutes away. As soon as I walked in the door, I received a text that my prescription was ready. Wtf! This place needs help and no one seems to want to do anything about it. My husband(who has difference insure) has recently switched all his prescriptions to Costco because he continues to have problems with them as well. Do better Walgreens! This is not acceptable!
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September 2023 by Michael F.
I am having severe allergic reaction to house Cats. Went to an Urgent Care clinic for some needed relief. Sadly, I selected this Walgreens to have my three perceptions filled. One was filled in three hours, and another needed prior authorization from my insurance company via the doctor. The third, what a drama. The "pharmacist" decided I needed a 90 day prescription rather than the 30 day as written. They contacted the Urgent Care clinic for an updated prescription. I contacted my insurance company, they said it was not needed on a first time (or any) prescription. (The medicine was needed to clear my lungs and prevent further damage). The odd thing, Walgreens had already charged and was paid by the Insurance company. I called to speak to a pharmacist; after a long discussion they said it would be ready at 10:45. No apology offered. I arrived at 1:30pm and the prescription was STILL NOT FILLED. I had to call my insurance company again, the initial charge was reversed and a new one had just come through. At this time, I heard the Pharmacist say it needs to be a 90 day prescription. When I FINALLY was called to pay for the medication, they were not giving me the medication that was filled the afternoon previously. I asked why; the response was "oh, do you want that too?" SERIOUSLY. I asked to speak to the pharmacist for a reason they decided an MD was not qualified to write a prescription as needed. She said nothing, I gave her a number the insurance company wanted her to call to explain why SHE was trying to up sell on medication. She acted completely vapid and walked away. No customer service skills at all, no explanation, not even a well placed lie. I will NEVER go back. Why is this acceptable practice?
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September 2023 by ambaa green
Just don’t. Go anywhere else! The pharmacy is terrible! First, they don’t ever answer! And when they do, they are very unhelpful. Second, you will be waiting in line for close to an hour. Just to get your medicine. I have done this often and it’s to the point now that I know they don’t even start working on yours until you show up after they tell you it’s ready. Very unorganized! It shouldn’t be this difficult to get your prescriptions. Clearly I’m not the only one who experiences this either!
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September 2023 by Izz21
Been waiting for an 1 and a half in line to pick up my prescription. Literally the worst place when it comes to picking up your medication. Highly unacceptable for anyone. Please don’t come to this pharmacy for whoever comes here.
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August 2023 by Izz21 S.
I guess it's the same complain't as any other person would as well agree but the pharmacy when it comes to picking up your medication sucks. If i could give it a lower rating i would. But they really need to get their people in check.
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August 2023 by Pam Lasiter
I went to pick up a prescription around noon and there was no line.