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August 2024 by Alexis Alvarez
You can find a lot of brands
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August 2024 by Sheryl Bee
Just came to this store (Stockton location) looking to get my makeup done and a little confused about the process. Asked one of the workers how to go about getting it done, in what I thought was a pretty neutral-to-friendly way, and was met with the most dry, condescending, bi***y energy I've experienced in a long time.
Idk what sister girl's problem was, but her demeanor was definitely was not giving service industry. Having worked in service before, and having been just such a type of employee, I recognize the exhibitions of someone who doesn't give a darn and is trying to give all the cues that you should see yourself out. Yes, I've done it. But that was when I was foolish, short-sighted and in my twenties, not knocking on the back door of 40 like my dear friend the disdainful ulta worker.
Gf was rude, brusque, just flat-out overtly unkind. Overall can't recommend. Immediate u-turn for me. Fwiw, I can't imagine she would treat everyone like that otherwise she'd have been getting complaint after complaint, 0 sales, demotion after demotion. Not sure why she felt I warranted that ✨special✨ treatment. But I do know she's not at all an asset to this location. I'll give my sales to another spot.
Thanks for nothing, byeeee!!! ✌?
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August 2024 by Savannah Torres
I really dislike going to Ulta because their samples are super bad and gross and it's super expensive and I've actually found some of the same products at Ulta in Target for a lot cheaper but it really just depends what you're trying to buy
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July 2024 by Bryan Wellington
They really didn't know about their products
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July 2024 by Ana Zendejas Hall
Out of all of their employees, they only have one that is very professional and kind (Elena). The rest of them are rude! Especially one by the name of Aliyah at the register. All of them seem to avoid you, and just always respond with an attitude like they hate being there! Ulta do better!
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July 2024 by Montse Enriquez
I was in town for a wedding and needed to get my make up done last minute so I booked an appointment with Claudia. She was amazing and I am so glad that I booked with her. She took her time but was also quick for full glam. She also helped me decide the final look because I didn’t know what would look best on me for the dress I would be wearing. My make up stayed put all night and I would highly recommend booking with her if possible
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July 2024 by Antionette Standberry
my experience at ulta was amazing. The make up artist very good at her job, I plan to visit again when ever I need the services
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May 2024 by Veronica Rozas
A store with a wide variety of good quality products, the staff is very friendly and accurate in their recommendations :)
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May 2024 by Keeu Amm
The staff is makes me not want to go to the store. Sephora is better overall. I stopped coming here any how. But I am confirmed about not going back. It's either online or anywhere else. I stopped here and Sephora for my birthday gift. I had a warmer experience at Sephora. Better gift options at Sephora too.
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May 2024 by Aurora Solis
Rude staff/management. Manager approached me tonight, did not greet me, just went straight to saying “did you need help with anything?” I replied in the nicest way “no thank you” she proceeded to tell me in the rude way jabbing her watch “ well we are closing in 15 minutes so you should get your things to the register and make your purchase because by the time you finish we’d be closed. ” it made me not want to buy what I originally was going to get. The store was not closed yet but I was rushed to finalize my shopping even though I still had time. I walked away without purchasing anything because it seems to me that they did not want me there. I work in customer service I know how to treat clients/customers! Don’t rush your customers, I know how things are with closing but you can’t get mad at customers for shopping when the store is still open! Poor management and training.
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May 2024 by Cherie Osckel
Hair dresser not nice just tried to sell me product product product ?Very unpleasant experience at that place ....will not recommend it to friends.
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May 2024 by Wipinator wimp
It was great! I got what I needed and the employees were very nice!
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April 2024 by Laurel C.
THE HAIR SALON WAS AWESOME! I saw Janette referred to my a fried and she was amazing! I highly recommend her !
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March 2024 by Nadia dutra
I would have to say this experience detours me from ever going to another Ulta again. I don’t wear make up normally however I got a gift card for my birthday. I’ve only been in a ulta like 2 times before that. I went in and got some skin care and at the register the lady asked for my phone number. I said I don’t have one and I wouldn’t like to sign up for rewards because I never shop here. She then asked if I knew anyone else phone number and I said no again because I honestly don’t know. Well after I said that the cashier had a very nasty attitude. She pauses and stares with a rude look like she was mad at me for declining to sign up ! She shook her head and said “okay well it looks like you won’t be getting a birthday gift” and that did it for me. I ended up leaving what I was gonna purchase there because I’m not spending money at a place that makes me feel uncomfortable for not wanting to sign up for rewards. Very rude staff !! You should train your employees not to be so pushy for reward sign ups just because you need to meet numbers. The employee might as well be bots !!
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March 2024 by Jalina Martinez
WARNING YOU! HORRIBLE HORRIBLE CUSTOMER SERVICE!!! My first time coming to this location because I received a gift card and the workers here were RUDE. Followed me around as if I was stealing ! And very RACIST! I had picked up a thing of foundation and was looking at it to see if it fit my color. I just had a baby I haven’t bought myself makeup in over a year so I wasn’t even sure which color foundation would match my tone. Anyways the worker came up to me and snatched it out of my hand and yelled “ now I have to throw it away”. She needs to get fired !