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March 2023 by Lidia Torres
Customer service is horrible.Full of workers hidden on the back and me waiting over 1hr..That manger should get fired SAP.
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March 2023 by Robin Camacho
Just went for information. Got a short version & seemed since not a buyer was of no interest. From MetroPCS told due to my constant service & bill payment I was eligible for lease iphone, no credit check. Did not match up in several areas with what I'd been told plus same plan I pay @ $40 mo. T-Mobile asks min. $55.
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March 2023 by Baldemar Mejia
Very nice guy's they help me a lot
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November 2022 by Naomi Sweatt
James customer service is great very knowledgeable
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October 2022 by Buster B.
Walked in to do a payment there was 3 employees only one person being helped I tried to get someone's attention and I get it when you have to wait for other people before you to get helped but they just told me they couldn't help me or other people due to appointments (that weren't even there yet obviously) other stores ask you to be in queue or added to list for this reason. Kinda sucks cause I live 4 blocks away from this store!!! Why have a full store or people just waiting when you can get them in and out, you just get extra swings for nothing
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September 2022 by Maria Sandoval
Free stuff n ? my t mobile
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July 2022 by Neti Neti
Christian was really helpful. He knew his job better than technical support. If you have a iPhone and don’t get data see if data is turned off within your t mobile account for the specific line in question
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July 2022 by mary banks
Employees are great and helpful.
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April 2022 by Melissa Iglesias
Literally just wasted 2 hours of my life just to buy a phone. I gave them my phone number to call me when it was time to come and they forgot about me and send someone else to help me then they left and since someone else to help me it's horrible
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March 2022 by Tina A.
I had the most outstanding service today. I attached the business card for everyone to see. Esteban made my experience painless and simple. Usually I dread choosing a new phone, car or computer. The process takes so long and can be rather stressful. Today I felt none of that. The entire process was smooth and I left with a new iPhone 13. Very satisfied with the service. Thank you Esteban at T-Mobile!
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December 2021 by Social Spit (Social Spit)
I liked it better when it was a radio shack. It was more useful too. I even liked it better when it was a radio shack / Sprint store. When it was a Sprint store it was very useful. I could get problems solved by going down there. I just like Sprint better and I like radio shack more than both of them
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October 2021 by George Estrada
Great service
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September 2021 by Hilda Rodriguez
Thalia and Omar were extremely helpful and friendly. I highly recommend this location for your next phone service. There answered all my questions and made the process quick and easy.
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September 2021 by Bea R
Super helpful workers here, made everything very easy, understandable, and a smooth transition from previous providers. Lady at the front with red hair (forget her name, oops) was very nice and friendly. Omar was very knowledgeable and fast.
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August 2021 by Angel N.
They NEVER answer their phones when you call. Ive been paying for a line for about 2/3 weeks now and haven't received my phone! Ive been lied to because they said "your phone isnt in stock yet but it will be here soon". Customer service is the worst ive ever seen from a Tmobile store.
