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October 2023 by Gsmurf831
Great place. Great quality parts and supplies for your vehicle. Excellent customer service. Thanks Guys!?
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October 2023 by Google user
Great place. Great quality parts and supplies for your vehicle. Excellent customer service. Thanks Guys!?
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June 2023 by Stan Tristan
I bought windshield wipers for my vehicle (front and rear) and the employee put them on for me! He was fast and knew what he was doing.!!
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April 2023 by Scott LaVelle
Perhaps not the best, but one of the more convenient and well stocked places to get auto parts from…
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January 2023 by Sydney F.
These guys are awesome. I needed my battery replaced and they replaced it in less than 15 minutes. Honest and great experience! Thanks guys!
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October 2022 by guy person
this place is horrible now that they were bought out by napa one of the last local autoparts stores is no more. dont support this place high prices, poor selection, and their online interface is embarrassing it lies about whether items are in stock to get you to purchase.
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October 2022 by Tommy Dyson
Everything you need at an auto parts store.
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August 2022 by Chris Klein
Friendly, helpful staff. Great for your automotive needs.
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July 2022 by Ted L. Johnson
Stopped in at our formerly wonderful local auto parts place. It was bought out by Napa, who ruined it. Remodeled, now it's a mini warehouse style box store but without the selection. Completely destroyed. Not worth going in anymore. It's just a mini distribution center for mechanics now. Wanted some engine flush and a window scrubber, there were no options. Asked to use the restroom which was never an issue. Was told they're on camera and given incorrect directions somewhere else. Won't go back, won't make any purchases there anymore. Whoever at corporate destroyed this place and replaced the former staff with an inexperienced know nothing staff, doesn't understand the appeal of a local parts store with a knowledgeable staff.*** This place won't exist much longer, mark my words.
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July 2022 by Carl B.
Called looking for a PCV rubber elbow for my car. Gentleman said he had it and would put it out with my name. Also asked for Dupli-Color DSGM 267 spray paint. Yup, he had that too. Got there and discovered they were now a NAPA dealer. Hmmm. The "universal" part wasn't even close, nor were any of the other generic elbows that fit. OK so I'll at least pick up the paint. Nope, didn't have that either. I thanked the gentleman behind the counter, put back the other items I was going to purchase and left never to return. Is it any wonder we've taken to the internet?
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June 2022 by Max Cadenasso
Winchester has been my family's auto parts store of choice since I was a child in the 1990's. Best selection, best pricing, best employees in town. I've never left a review, but I had an exceptional experience there the other day. I picked up my car from the mechanic and it desperately needed a new battery. It was 12:35 when I left, and I had an appointment to make at 1. I stopped by thinking I'd grab the battery and go, leaving my car running in the lot. Well, turning out of the lot, my car stalls due to a lack of electricity. I run in panicked asking for a jump, and instead, an employee, Ben, asks how hard it is to change. I tell him I have no idea, but it's not that easy. He's eager to help, comes out to the car with me, and we figure it out. Ben goes inside, gets the right ratchet (he expertly eyeballed the correct size and only brings the one), and gets to work. With his help, we change the battery within 5 minutes, and I tell him I don't care if I'm late, I'll take my core charge back. He runs in with my old battery and receipt to start the transaction, I finish up with the car, go in and he's ready to complete the refund. Thanks to Ben, I get to my appointment on time! Ben's an amazing dude, hope Winchester sees that and values him as much as me. Thanks Winchester, and a particularly big thanks to my boy Ben!
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June 2022 by Max C.
Winchester has been my family's auto parts store of choice since I was a child in the 1990's. Best selection, best pricing, best employees in town. I've never left a review, but I had an exceptional experience there the other day. I picked up my car from the mechanic and it desperately needed a new battery. It was 12:35 when I left, and I had an appointment to make at 1. I stopped by thinking I'd grab the battery and go, leaving my car running in the lot. Well, turning out of the lot, my car stalls due to a lack of electricity. I run in panicked asking for a jump, and instead, an employee, Ben, asks how hard it is to change. I tell him I have no idea, but it's not that easy. He's eager to help, comes out to the car with me, and we figure it out. Ben goes inside, gets the right ratchet (he expertly eyeballed the correct size and only brings the one), and gets to work. With his help, we change the battery within 5 minutes, and I tell him I don't care if I'm late, I'll take my core charge back. He runs in with my old battery and receipt to start the transaction, I finish up with the car, go in and he's ready to complete the refund. Thanks to Ben, I get to my appointment on time! Ben's an amazing dude, hope Winchester sees that and values him as much as me. Thanks Winchester, and a particularly big thanks to my boy Ben!
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February 2022 by Lucas D.
People helping people. We live in a time where it's so easy to go online and purchase whatever you need, whenever you want. The downside of this is that you loose the insight and service a brick and mortar business and it's staff can provide. I would like to personally thank Patrick and the staff who helped me, their knowledge of parts and resources made getting the parts that I needed to repair my car very quick and stress free.
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February 2022 by Charlie G.
Their website and yelp account say they're open until 7pm. It's not hard to update that info if you care about your customers. Their "new" hours aren't posted on their door, so I have no idea, but at 5:20 on a Thursday evening they're closed... even though their contact info says they're open?
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January 2022 by Frannie Dunton
Patrick and David are always so kind to me. I got sold the wrong battery and they switched it out and even installed the new one for me. On many occasions Patrick has installed headlights for me as well. I will always continue to come to Winchester Auto because they are kind people and always take great care of me and my car. Thanks guys!?
