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October 2024 by Dhillon Saab
Entrance on soquel dr for big 53 trucks
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August 2024 by Hawk Dannaoui
Bob, who works at the trade desk has excellent customer service. He has been really helpful in helping us build our first home and choose the right products. We would highly recommend him if you need any assistance in building your home.
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June 2024 by jason jesus holmes
Great products, great customer service, and fast delivery service. These guys are professional.
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February 2024 by Mardi Solomon
Couldn't find anything I needed at Home Depot or anyone to help me. Realized San Lorenzo Lumber was right across the street so I ran over. My experience there was the opposite in every way. Friendly greeter at the door pointed me in the right directly. Knowledgeable sales person was there and led me to exactly what I needed. Next time I'll shop San Lorenzo first and skip Home Despot!
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February 2024 by Joey Kochlacs
The guys in the tool section are great.The yard sucks. Three people didn’t bother to help me load some siding after seeing I couldn’t do it alone, and phoned in someone else to do it. No one ever came or decided to just help while my truck load of OSB got rained on and I walked around the yard looking for help. So I drove away.
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January 2024 by Adele T.
If you haven't been to San Lorenzo Lumber lately, I suggest you give it a shot! The customer service was excellent! It's not as big as the other major home supply stores, that's what makes it so much easier to find what you need. They have sales people on the floor that are friendly and extremely knowledgeable. One of the sales reps ,Stuart helped us by answering our questions about the different brands of tools and equipment. Reasonable prices, extremely well organized products and a very relaxed atmosphere. Stuart was an excellent rep he knew about every product and its history. My husband and I totally enjoyed going there. My new go to store when I need building supplies and tools.
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December 2023 by Dario Marasà
Best super experience and happy the help
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November 2023 by Matt Shelton
super helpful staff. prices often better than guys across the street
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November 2023 by Ed Coffey
Excellent selection of lumber and building supplies. Yard service is a little absent some visits.
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November 2023 by K “KG” G
Best place to find real tools, hardware, and wood. Ask for the contractors discount. Line is slow. People who work here are very good and helpful. Ask if you need any help.
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November 2023 by Fred Thoits
None better in Santa Cruz
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September 2023 by Mark Hughes
Helpful staff.. Penny's more exspensive than Home Depot. If it comes down to it, I choose helpful staff.
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July 2023 by Beverley Rabbitts
The person helping me was not super knowledgeable (showed me the sink in stock but couldn't find the price, pointed out extraction fans on sale but didn't know how to pick the most appropriate one), was slow and hard to hear, and disappeared while I still needed help. The cabinets were overpriced compared to what I had quoted elsewhere. Smaller selection of things like faucets, toilets. Small purchases were more expensive here (screws, wire, lubricant, etc). I did find a few good deals on clearance (lighting).
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July 2023 by stephen colgan
Great customer service. Everyone is willing to drop what they are doing to make sure you find exactly what you need.
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May 2023 by Amy S.
The manager Gabriel is perhaps the most rude person I have encountered in decades. The staff are not so great either. HOWEVER, when the staff could not answer my question and they surmised that Gabriel was needed, there was an apprehensive look on all of their face as of they knew he would not like to be bothered. They were right, he was dismissive and borderline hostile to me. I will NEVER go there again and I have let everyone I know in SC to steer clear of this place. A hostile environment trickles down from the top teirs. Most likely Gabriel is miserable because his superiors are as well. I shared this with a couple of other friends and they agreed that this place had the most rude and disagreeable employees.