June 2021 by John M. S.
Fan of Shell, not a fan of this location. Got ripped off last night. Right to my face. Tried to tell the proprietor that I was charged for the previous customers fill up after I slid my card for my pre purchase sale. Receipt even showed this. Why ? How ? I have no idea. The clerk tried to pretend he did not speak English and seemed to put out to address the concern. Had to contact credit card company to dispute the charge. There are other choices in town for Shell. And I will use a different stop next time.
October 2020 by itsme
I've gone to another shell where I get the premium V power wash. When I got the premium wash here all I got was 1 pre-wash spray, one pass with the rollers and 1 light rinse so not only did my car come out with grit on it there was no wax either for $9. And driving through the wash is like off roading. Best deal I found is Yosemite above the 118. $2 off Tuesdays and Wednesdays the car wash is really good.
July 2020 by Bryson Raile
Overcharged, didn’t understand English. Still haven’t gotten refund!
March 2020 by Mark G.
Don't go here. They will steal your money. I have been going here for years and now they hired people that are crooks or don't know how to operate the register. I went to use my credit card and it approved the sale but no gas came out. The employee came out and said it was not working and to come inside to pay. I went in the store gave him a twenty and went to pump gas. No gas came out. I went back inside to tell him and he said I had pumped 20 dollars of gas. I showed him my fuel gauge and said I did not receive any gas. He wouldn't give me my money back until I told him I would call the police. He then gave me my money back and said maybe the machine was not working. The story doesn't end there. I checked my credit card statement and he charged my credit card which I originally used at the pump for 20 dollars. He took 20 dollars from me and I received zero gas. I will never go there again.
February 2020 by Max Carter
This place seems fine as a gas station. The issue I have is with their awful car wash. For $6.oo, you get a few brushes passing over your car with some soap, and a pathetic attempt to blow dry it. The water is clearly not treated, and left spots on the vehicle. Added to that, there were scuff marks on the sides. Won't be getting my car washed here again.
December 2019 by Paul Duncan
October 2019 by Danny K.
Watch out if you have fuel rewards. This station advertises 4.49 a gallon for 91 on the sign, but on the pump it says 4.59. When you put your fuel rewards you get the 10 cent savings, But still pay the 4.49 as advertised, so you don't save any money. They play with the numbers. I have already filed a complaint with the better business bureau on behalf of all of us honest humans out there. Don't fill up here!
April 2019 by Francine Dilallo
This station overcharged me!! The car wash was a garden hose spraying my car. Abdul did not understand my transaction, he charged me more. Stay away from the shell on first and LA Ave in Simi. Rip you off!
October 2017 by Robert Lowe
Gaa is gas
August 2017 by Julio M.
I came to this Shell station because of the review. I bought a car wash and was sadly disappointed. I bought their highest car was available $8 but upon departing noticed that the outside was still dirty. Would've given more stars but this was pretty sad
August 2017 by jishnu s
The guy over there was very rude.
July 2017 by Sivakumar S K
We asked for help but the guy over there was hostile.
January 2017 by Tommy Baldwin
Friendly staff. Always clean.
December 2016 by Ryan McKee
August 2016 by Willard Woodland
Lousy car wash.