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March 2024 by Ken S.
Who doesn't love Costco!?! Great prices, even on gas! Easy return policy. Employees are always helpful. Worth the membership fees.
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March 2024 by Christina S.
Good deals as always but many of the staff members are rude at this particular location. I go weekly because it's Costco but I just don't understand how the staff gets away with being so rude. Who is training these people!? The people on the entry and exit are always great. The returns people are also ok. The cashiers and food court, it really depends. I've had some that smile and are friendly and many that barely acknowledge you. I appreciate their expediency but come on. You can acknowledge the person giving your store hundreds of dollars. The people at the cages are the worst of all. No patience or a customer service bone in their body. And I'm an average 40s person. I ain't slow! They just don't seem to care at all about the customer. The latest was a person named Jasmine. Incredibly dismissive. I've decided today I'll no longer default to Costco because this happens to be my local Costco. I realize Costco is a huge corporation, won't see this and will be fine without my business or recommendation. I hate leaving there feeling annoyed, so I'm just tired of it. Plus getting out of the parking lot is rough as others have said. It wasn't always this way with the staff so I really hope they get better. I love Costco deals. :(
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March 2024 by Eliza H.
We live in Northridge but this is our favorite Costco. Easy parking, never crazy parking, fast checkout. And the most amazing, friendly and helpful optical department!
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March 2024 by Shelly W.
Coming out of this Costco whether for gas or shopping, is a nightmare. Why they only have one exit for both is beyond me, it's bottleneck traffic every time.
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February 2024 by Maricela M.
I had a bad experience at Costco in Simi Valle on 2/24/2024 in the costumer service area, they ignore people, they are not capable of working with people and even more so, ignoring it, it seems that one asks them for things for free. I love the product it has Costco but I think the costumer service are need trainings to be more polite with the people thank you!
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February 2024 by Timothy Thomas
Well, what can I say? You want stuff in bulk? You get it here.
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February 2024 by Steve Casselman
Always top notch, very clean throughout the store, and always someone there to help, or answer questions
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February 2024 by Mike Tomlinson
One of the better Costco stores. I drive past a Costco on my way to this one. Quick food court. Usually fast checkout in dstore (no lines) except midday Sat & Sun (and just before holidays).
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February 2024 by Chelsea Kenna Baxter
I have a love hate relationship with Costco. Love the products, but I don't care for the experience of shopping there. It's always crowded, making it difficult to maneuver in the parking lot and the store. And the lines are always long. So to avoid that, I shop either right when they open on weekdays or weekday nights.
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February 2024 by Itsme G
Costco is as Costco does . It's the best.
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February 2024 by Axel Moeller
Stupid crowded. They need 2 moe costcos to handle those numbers. Lines lines lines.
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February 2024 by Eric Stoliker
It's Costco
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February 2024 by Adam
Deals are pretty good. Unfortunately their stock rotates so your favorite items may disappear without warning.
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February 2024 by GERARD FRENSDORFF
Hard to beat Costco prices.It's hard to resist those great deals!
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January 2024 by monica martinez
I’ve been a member with Costco for a very long time and this was the first time that one of the door hosts named Sandy stop me and told me I’m not allowed to go in with my service animal. They should train their associates a little bit better with customer service as someone that needs a service animal. It’s a very hard to get out of the car in your parking lot and get denied entry?