“They were very kind to help me with returning parts that I need for my car and they made it a great experience to want to shop there. I would recommend this place if you need parts.”
7:30AM - 9PM
411 May Ave, Santa Cruz“The manager, I believe his name is Javier, is a gentleman. Their workers are a mix of friendly and just doing their job, but when one of them miscommunicated a warranty policy on a battery, Javier made it right.Glad to have these guys, but and gave 5 stars because of the made up mistake, but anyone who buys a battery here should know that once the battery is used even once they will NOT exchange it for a different size. That's their policy, you should know because it won't necessarily be explained that way.Cheers.”
“My oil light came on while on Hwy , I exited the hwy and looked for the nearest auto parts store and I drove 2 miles to get the oil addressed. Miguel helped me out, was very nice and attentive. Miguel was even nice enough to put the oil and check to see if one quart was enough. I was in and out in 10 minutes. Thank you Miguel for you great customer service.”
“I never give reviews on anything BUT I have to say how awesome my experience with Batteries Plus was today.I've had a little box of things that I needed to be serviced. 2 tide watches, a key FOB, and some misc. electronics that needed batteries. I wholly expected to wait a day or two but it couldn've been more than 10 minutes before my items were completed.The customer service was fantastic! A well mannered and professional employee explained the pricing and showed me to the batteries that I could install myself.I absolutely plan to visit the store again for future needs and I encourage anyone else to do the same.”