April 2021 by Nitin Kalje
Great, friendly Pharmacy Staff.
December 2020 by salar Zei
You may get to wait since they are usually busy, but the staff at the pharmacy and the pharmacist are helpful.
September 2020 by Young-Joon Lee
My family had a walk-in flu shot at this CVS Pharmacy this evening. I was pleasantly surprised that the process was seamless and effortless. The flu shot service was reasonably quick and the pharmacists were courteous. And we got the $5 off $20 purchase coupons per the flu shots. We bought some toys and snacks for my kids, and the checkout staff helped us use the coupons at the maximum discount. Glad I visited this place today!
August 2020 by Jenny F.
I've been going to this pharmacy for probably 15 years. I have always enjoyed my interactions. The staff is always friendly and accommodating - even when it's crazy busy! I wish I could remember their names (I'll make note of it next time) there is a very friendly blonde lady with glasses, a very knowledgeable gentleman pharm tech, and I believe a cashier named Mijad who was so nice to me the last time I came it. The pharmacist who gave me my flu shot the other week was very kind and efficient (even tho they were busy)People need to understand this is a VERY busy store and the staff is doing the best they can. I will continue to be a customer for years to come!
May 2020 by Mike Chang
I dropped off a prescription at the pharmacy and got called back a couple hours later saying the prescription was ready for pick up. After arriving, they had no record of my prescription. While a pharmacist was helping locate my prescription, another pharmacist yelled from the back that it was probably sent to the CVS on Cox Ave. because, "It happens all the time." In response, I requested my prescription back, but they could not find it. About a month later, this CVS called me again saying my prescription was ready for pick up. I did not need it anymore though since I picked it up at the CVS on Cox.
May 2020 by Joel Harris
Do yourself a favor and just drive right by this store....Just a couple of miles down in los Gatos is a Walgreens with much better stock and people who will actually help you...or go into the CVS in Cupertino or KML Pharmacy on Prospect Rd.Your Cariologist will thank you and your money will pay people who actually care about helping you. No stars would be better...don't deserve it.Pharmacy services are fine BTW this is a review of the retail store
May 2020 by Daris C.
I dropped off a prescription at the pharmacy and got called back a couple of hours later saying the prescription was ready for pick up. After arriving, they had no record of my prescription. While a pharmacist was helping locate my prescription, another pharmacist yelled from the back that it was probably sent to the CVS on Cox Ave. because "It happens all the time." In response, I requested my prescription back, but they could not find it. About a month later, this CVS called me again, saying my prescription was ready for pick up. I did not need it anymore, though, since I already picked it up at the CVS on Cox.
March 2020 by Seth Redmore
Store is good, nice change for seasons. Pharmacy is fantastic. Always recognizing their regulars, very fast to fill meds. I'm always happy to see them. Makes me want to get more illnesses just so that I can get more medications just so I can see them more often. :)
February 2020 by Elena Y
Not so bad. Not so good.
February 2020 by D G
I couldn’t agree enough with all the 1 star reviews for this CVS location. The pharmacist is knowledgeable. However, The staffs are extremely rude with bad attitude in every interaction . It’s just so pathetic how CVS would hire these losers at this prime location. Just be prepared to be treated like inmate if you still prefer to choose this CVS.
January 2020 by John Page
The systems they use simply don't work correctly most of the time. I have automatic refills on some items and they text me seemingly at random telling me to come pick up prescriptions that are not due yet. Other times they automatically refill a prescription that was never on auto refill. Sometimes they text me when a prescription is ready, sometimes they don't. Terrible systems ...
December 2019 by Brian Berkeley
Do not use this pharmacy. Long lines, slow service. Importantly, the lead pharmacist questions and even refuses to fill certain prescriptions after conferencing directly with the doctor. She told me that I needed to go to another doctor. No one needs a pharmacist who second guesses a physician's judgement. She even asserted that her co-worker, another pharmacist who was actually there at the time, had erred in filling the same exact same Rx the previous time. (This was not the first time I had gone to this CVS to get this medication.) For years there was no issue until the specific pharmacist switched to this location last year. Avoid!!
November 2019 by Vasili K.
I see three, no wait 6 people in line waiting. Do they not know how to staff or not care about good customer service? Either way, every time I come here i am reminded why this is the worse cvs and I hope it gets replaced with a petsmart
November 2019 by John K.
It's just the worst run pharmacy in the world. Well maybe not the world. But nobody here knows anything. You don't know what your supposed to do (which window?). The concept of lines is lost upon this team. Feels like the group back there doesn't like each other and the simmering resentment spills out on the customers. Its like a jean Paul Sartre play. And the slowness. Oh God the slowness. Just let me die of flu and find peace already
September 2019 by a p.
Review is for pharmacy. I would have rated this place 5 a year ago but didn't as I didn't want this place to get too crowded (I'm selfish what can I say). Well, the service has gone way down hill in the last 6 months or so. They use to be very pro-active especially with filling my maintenance meds. Now, they don't even call/text me when meds are ready. Recently, they said meds would be ready in an hour when I called. Went there 2 hours later and it still wasn't ready. Went back 30 minutes later and they filled one prescription. Asked about the other one. They had to go back and check to discover about the other one. Had to wait another 20 minutes. Only to be told they were out of stock for that. Staff seems nice, but could be more competent/efficient.