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November 2023 by BJ Hastings
Great staff, personal help you don't get at home depot.
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November 2023 by Glenn M.
This place is awesome!Super nice folks that are very eager to assist you! The people are friendly and very helpful!The store selection of products is very wide for such a small location. I have always been able to find what I was looking for. From nuts and bolts to adhesives and pies.Yes the fruit pies are to die for! We have tried several varieties and have thoroughly enjoyed each one! Very delicious!You definitely get a great value for your dollar spent this store! The service and convenience is well worth coming here and their prices are very competitive when compared to the big box store down the road. I priced out an item such as miracle grow acid for plants. This store was less expensive than the big store down the road. I try to buy my hardware and other needs here whenever I can! The service, friendliness and convenience is well worth any price!
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October 2023 by Steve S.
Always fantastic service! The owner is very involved. I hightly recommend this business.
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August 2023 by Jenny F.
I was in dire need of ant killer and thank goodness for Ace! The owner was super nice and one of the attendants helped me find some ant killer for an outdoor ant hill that is terrorizing my garden. I really like the new larger space - it is well kept and organized. I'm really grateful for this location!
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July 2023 by Brian D.
Clean Cozy, local owners to support Bought sandpaper But they have pies in a hardware store to buy! I took pics for your amusement!!!
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June 2023 by Woody Scott
Might not be the biggest hardware store, but they likely have what you need. Employees know where everything is!!! You don't get worn out trying to find things and you won't be told to "look it up on their app, when you ask about something! (Unlike the mega hardware store down the road!)
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June 2023 by Joshua Richardson
I've always had a pretty good experience here, but the last time I ordered something, I got an email that it was ready for pickup, but when I arrived (took 30 minutes biking to get there) the manager simply said it was his fault, they couldn't get me the product, and he would refund the purchase. I would have felt better if he had also offered me something for my trouble / his mistake, such as a 10% coupon or something. He could have also offered to call other stores and find out where I could pick up the item. That is the least he could have done IMO after wasting an hour of my time.
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March 2023 by Tyler W.
Ace Hardware is an excellent place to duplicate your keys. The team is competent and courteous, and the procedure is simple and straightforward. They have a wide range of key blanks, ensuring that you obtain the correct one for your vehicle's make and model. The costs are also cheap, so buying a spare set of keys will not break the bank.
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March 2023 by Bernadette Reed
Fantastic store. Extremely clean with so many items you need in your daily life. I even purchased a gorgeous jar of honey. The honey is locally made and you get a huge jar for only $15.99, which is a great price for locally made honey. Save the bees, please! You name it, they have it here.Maria, the salesperson was so super kind. She was very helpful and attentive to my needs in this store. The owner did not mind me taking lots of pictures. He was also very kind and greeted me warmly. We are lucky to have this gem of a store in our midst because it’s a treasure trove of all things needed on an everyday basis. I love that they open at 8 am and they have all specialized cleaners like silver polish, brass polish, orange oils and much more. A definite must stop at this lovely store. You can spend hours here, literally. Update: I went back to this glorious store for more locally grown honey. I love this honey; I take a little spoonful everyday and I feel great! It’s a wonderful balm on your soul to have a little honey each day and this store sells the best honey I have ever used or tasted. Delicious and healthy!
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March 2023 by Restaurant C.
I needed a brass-like hook for my hanging lamp. Saratoga was open until7 p.m. The Saratoga location had it. It is a quality hook made in Canada.The sales person was very kind and knowledgeable. She photographed it and sent the photo to my smart phone, allowing my husband and I to see it. When he went there, he said he was very impressed by her kindness.I am impressed with the quality of the goods. I am impressed by the professionalism of the salesperson!I will be shopping there in the future!
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February 2023 by Miki T.
I came in to buy a battery for my car key remote. William did an excellent job of replacing the battery for me. I asked about battery operated lanternoptions for power outages. Remus walked me through the various options and explained the lumen/watt equivalents, brightness, batteries. I am very knowledgeable now what to buy to meet my needs. Excellent customer service from both father and son!Let's support our local neighborhood hardware business!
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January 2023 by Michelle L
Had an issue with a key copy, but the store manager/owner Ramos was very professional and helpful and found an ideal solution for the problem. Great customer service!
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December 2022 by Doug Herrick
Excellently stocked location. I can find stuff here that I cannot at other Ace stores nearby.
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December 2022 by Mary Jo B.
I was recently in need of an 8' aluminum ladder. Ace Hardware had a better price than Lowe's, Home Depot, or even Amazon. I went to pick it up at the Argonaut Shopping Center in Saratoga and realized I couldn't safely get it home in my car. The store manager, Remus, kindly offered to drop it off on his way home from work. That's service above and beyond! Plus, it's good to support small local businesses.
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October 2022 by David W.
This is the best hardware store that provides personal assistance. My car keys, that dealership needs 2-3 month waiting, are duplicated here in a few minutes. The owner and his crews are very knowledgeable and willing to make useful suggestions.