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September 2022 by Lisa Thompson
I don't have the cookie cutter income situation. Phoebe was able to help me communicate my unique situation to the lender to help me qualify. Her regular and candid communication was helpful as I went through the process.
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July 2022 by Shannon Whitehair
Would highly recommend. Phoebe is very knowledgeable, friendly, and easy to work with. She helped make our first-time homebuying experience easy and stress-free.
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April 2022 by Bobbie Krup
Phoebe is very knowledgeable, professional, and friendly. She was always available to answer questions and concerns. She guided us through the process which made it less stressful. We were treated with kindness and respect. Phoebe gives service that is beyond what is normally expected.
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December 2021 by Ana Segura
Phoebe and Valerie do wonders. They helped us though our fist home purchase experience and the process was extremely smooth. Answered all of our questions no matter how simple or complicated. Always looking for our best interest. They were very detailed and clear on explaining all the steps. We are so grateful and love working with them we highly recommend. Thank you!
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May 2021 by Lora Gillespie
From the very start of the process Phoebe Jaeckels made it very easy. If I had any questions they were answered immediately, she was there for me any time I needed her. For any future dealings with our home I will go to Caliber Homes. Thank you Phoebe Jaeckels
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May 2021 by Emmett Conaway
Phoebe and her team made things so easy for us! I'm glad we were able to work with all of them.
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March 2021 by Terrance Bridgett
Phoebe Jaeckels played a key role in me becoming a home owner for the first time. The process was quite smooth and she always made sure the necessary documents were submitted to me in a timely fashion. Her efforts helped make my dream come true and I couldn't thank her enough. If you need help with your home loan, Phoebe Jaeckels is person to call. Thank you again Phoebe!!
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March 2021 by Allie Webber
Phoebe and her team were wonderful to work with! They made the entire process so smooth and seamless for us. We would absolutely work with them again and will surely be recommending them to other people.
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December 2020 by JT S.
I really can't say anything pleasant about this agent and her assistant. We submitted our fast track application and we thought it would be a simple Refi as we had twice previously with Caliber. Although we explained this simplified process did not require our credit to be pulled, this office pulled our credit twice rather than following the expedited process. We recommended they refer to our file and repeat the same steps and instead they followed standard procedures which resulted in our loan being denied as well as negatively affecting our credit scores. Though we were informed by the office our loan was denied, the documentation stated we had withdrawn our application. This was not true in any way. We called Caliber refinance representatives and they refiled our application appropriately with no issue and after smoothly completing the process as requested we now have a lower interest rate and a lower monthly payment. Please rethink going to Pheobe Jaeckels for a Refi, her office does not consider customer input not review prior refinance history to complete simple loan processes as requested.
