-
September 2024 by SOA Guy
Bought a 2019 CX-5 from Andrew Lopez. After some fair negotiations came to what I felt was a win/win agreement. My mechanic was 30 miles away and they let me take the car to them even with just a minimal deposit. Carmotive agreed to do some of the repairs and even went above and beyond to do some which the mechanic called out as optional. Only miss was not changing the transmission fluid, but that was offset by Carmotive doing other work so it was a net even. Its only been a day with the car, but the mechanic called the car solid so not worried.
-
September 2024 by Carolina Ortiz
I recently became aware of an experience my 19-year-old niece had with your dealership that raises significant safety concerns. She purchased a vehicle from your establishment, only to discover that it had no rear brake pads and severely worn front brake pads. When she returned to address the issue, she was told that the brakes merely needed cleaning, which was clearly not the case.
A month later, the car developed additional issues, further indicating that the vehicle was sold in an unsafe condition. This situation is deeply concerning, as it suggests a disregard for the safety of customers and other drivers on the road.
While I understand that no dealership is perfect, selling a vehicle with such critical safety flaws is unacceptable. I hope this feedback is taken seriously and that steps are taken to ensure that other customers do not face similar risks.
Despite hearing multiple negative reviews about your dealership, I was surprised to see a 4.3 rating. This raises concerns that the rating may be artificially inflated, potentially through fictitious reviews from relatives or friends. Given the seriousness of the safety issues my niece experienced, a formal complaint has been filed with local consumer protection agencies and the Better Business Bureau.
-
August 2024 by Misa Ortiz
Thank you Anastacio for your attention and demonstration of our next vehicle :)
-
August 2024 by omar mora
Anastacio went through the paper work nice and smooth.
-
August 2024 by Jesus Sierra
Anastacio the best
-
August 2024 by Cesar De jesus
Very kind Anastacio with the information about our next vehicle ?
-
August 2024 by Claudia Tellez lopez
Excellent service 100% recommended Anastacio Díaz
-
August 2024 by Miriam Aviles
Very good service, friendly and attentive all the time
-
August 2024 by John Birk
Went to CarMotive not knowing what to expect and much to our surprise it was way better than any experience I have ever had at other car dealerships. This was quick fast clean and a wonderful deal and Andrew Lopez Junior did a fabulous job on the sale. No pressure many options. Everything was spectacular A+ five star rating. We will be repeated customers!!!!
JOHN AND JOY BIRK
-
August 2024 by Brendan Cassidy
Araceli supported me throughout the purchasing process with kindness, knowledge, and professionalism. I made a long drive to get here, but it was absolutely worth it. I feel confident with my new vehicle, and appreciate her help! Shout-out to her, Carlos, and the Carmotive team.
-
August 2024 by Luis Cruz
We were treated very well, Mr. Anastacio and the entire Carmotive team were very friendly! I am already launching an excellent vehicle for the whole family.
-
August 2024 by Francisco Lopez
Not recommended, get out of there. When you are already a customer they don't pay attention to you on calls. But if you're new they're going to try their hardest to get you in ????❌❌❌❌❌
-
August 2024 by Graciela Santos torres
Thank you very much Anastacio for your help in explaining my current loan that I have at this moment. I appreciate your support and will return to Carmotive to purchase my next vehicle with you. ?
-
August 2024 by Eloy
Thank you very much Mr. Anastacio for your assistance in searching for our next vehicle. I appreciate it so much!
-
August 2024 by Sir_Chewyy_
Great customer service. Thank you Anastacio for all of your help with my Chevrolet Truck!
