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February 2024 by Dora Becerra
Manager or cashier didn't know how to do a warranty exchange on a game. They both need to get retrained.
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February 2024 by Guadalupe Mendoza
They’re supposed to open at 10 o’clock and it’s 11 o’clock and they’re still not open
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August 2023 by JP JP
This particular GameStop young guy working was very helpful and gave me good info on how to save money through what being a member provides.
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December 2022 by Silly L.
Update: the assistant manager Nick helped me out when I went to the store to tell them my situation. At first seemed like he didn't believe me. But why would I lie about this. He was able to find the toy at another store and is having it shipped to his store for me. I'm so relieved and happy they found the toy for me. My son is going to be so happy. We are going to open the toy at the store to make sure the toy is in there when it arrives. This ruined my son's Christmas. I purchased a Transformers Legacy Motormaster toy for my son for Christmas and it wasn't cheap! The toy is not in the box! They swapped it with some other toys! My son was so excited when he unwrapped his gift this morning and seeing the Motormaster box. He opened up the box to NOT find Motormaster in it but some other type of toys that I don't even know where they're from. My son is a die hard transformers fan and this broke his little heart! He was so excited about this toy more than his other gifts. His heart was shattered.
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July 2022 by Car Show Gal Sue
Went July 1st, 2022 morning walked in wasn't too crowded. Woman helped me and made my purchase. She was very polite. Definitely will go back for future business.
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May 2022 by Victoria R.
My partner and I have been going to this GameStop for about a year and half and have made it our home store. We go here first for everything and have a pre-order list of about 30+ items. We have seen employees and manager come and go, and each one have been nothing but the sweetest, kindest and friendly people we have meet. The managers have always been very accommodating and willing to help. We have a couple Funko pops arrived damaged and they worked to get us a new one. I can't recommend this store enough.
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April 2022 by David Mendoza
Worst customer service experience. Person was talking for 30 mins. I was standing right infront of the register and she continued talking to the fedex guy for what's seemed like forever. This is why they're going out of business. Who wants to wait for 30 mins just yo be acknowledged. From now on, I will be buying digital copies online.
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January 2022 by Myron Turcios
Friendly,knowledgeable staff that welcomes you. Always clean and organized.
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December 2021 by Yolie W
Great they have alot to choose from.my grandson shops alot here.the sales people are very nice and knowledgeable. Thank you for your hard work and time.
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December 2021 by Demarcus Smith
Love this place! I’m glad GameStop is still around! Bring back memories
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July 2021 by Daniel Pavon
Manager to say the least wouldn’t help me no respect or love for their customers explained my story and she wouldn’t buy it and didn’t even care didn’t even say sorry that she couldn’t help me. Very unprofessional. Glad I didn’t give her my business that place deserves to be shut down so she looses her job. Called the GameStop where I lived explained my story to her and she was very happy to help me and to exchange my products for new ones since I do have warranty and didn’t get to a chance to get a new one because of the pandemic. That’s the only reason why I didn’t get a new one exchanged. But this girl here didn’t have no heart. But it’s cool what goes around how you treat your customers will go around back to you.
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April 2021 by Eddie G.
Good looking out by my man, the Dodger fan. Great addition to my girls room. Very good customer service you don't always see at stores like this, he took the time to walk me through some tips to save on my Funko addiction and pointed me in the direction of this bad boy that was perfect!! Stop on by people!!
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April 2021 by Trebla Navarro
Thank you.
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November 2020 by Tommy M.
I bought a game for my ps3 from here and it did not even work I am so pissed off right now and knowing game stop the will give me 2 cents
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September 2020 by Jhon Alexie
Love their Collectibles!!